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Skills:
DevOps, Jenkins, Automation, English
Job type:
Full-time
Salary:
negotiable
- Enable rapid developer onboarding to LSEG developer tools, ensuring they become productive quickly to build applications on their chosen Cloud platform.
- Improve Developer Experience by increasing their ability to improve cadence of delivery of new features.
- Unlock Developer Capacity and enable greater Innovation by modernising tooling and processes.
- Ensure that development on the integrated platform is both secure and compliant by design.
- Tech Profile/Essential Skills Good knowledge of Infrastructure as Code concepts (IAC) and basics of Microservices architecture.
- Knowledge of Cloud Technology basics across CSPs - Amazon, Microsoft, and Google (at least one).
- Knowledge and implementation experience of DevOps, CI/CD, DevSecOps concepts.
- Good level of understanding of Architecture principles, design methodologies and their applicability.
- Creating and deploying CI/CD pipelines (GitLab / Jenkins / GitHub).
- Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc.
- Configuring and using Secrets management tools like Vault and Cloud native solutions.
- Broad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible, etc.
- Good understanding of Source code mgmt solutions like GitHub, GitLab, BitBucket, etc.
- Good understanding of Artifact and dependency mgmt solutions like JFrog, Nexus, etc.
- Good understanding on Containerisation solutions, e.g., K8, Docker, Kaniko, etc.
- Proficiency in at least one of the standard programming languages - Java/JavaScript, C#, Python, or similar Object-oriented programming.
- Proficiency in at least one of the standard scripting languages - Terraform, Bash, Ansible, etc.
- Good understanding of Software engineering concepts, e.g., coding techniques (DRY principles), Trunk based development (Branching/Merging techniques), etc.
- Good understanding of Developer Desktops - both Physical and Virtual (W365) and implementation of tooling framework/solutions for Desktops.
- Good understanding of the basics of Gen AI concepts and solutions - GitHub Copilot, GitLab Duo, Q developer.
- Previous experience in a Project delivery, Coordination or Support role.
- Previous experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and Governance.
- PPM Tools (ex: Clarity, JIRA, Asana).
- Preferred Skills and Experience Hands-On experience of working on Windows/ Linux Servers. Cloud services (AWS/Azure/GCP).
- Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls.
- Strong trouble shooting skills on these platforms.
- Minimum knowledge and understanding of financial markets are desirable.
- Ability to work independently and in a team environment.
- Ability to communicate effectively in English with all levels of staff, both orally and written.
- Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision.
- Highly motivated, self-directed individual with a positive & pro-active attitude to work.
- Customer and service focused, with determination to meet their needs and expectations.
- Be driven and committed to the goals and objectives of the team and organization.
- Second line point of escalation in event of a major incident.
- KEY COMPETENCIES Deploys agile standard methodologies as appropriate throughout the software development lifecycle.
- Analyses infrastructure requirements and designs the architecture for central or distributed processing to meet user requirements.
- Creates, applies and implements technologies to deliver and produce services with minimal human intervention, to improve the efficiency, reliability and speed tasks.
- Develops, tests and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and following design requirements.
- Creates and maintains documentation to describe the system and its parts, including requirements documents, design decisions, architecture descriptions, program source code and support documentation.
- Possesses depth of technical expertise, knowledge of technologies and design, development and implementation of technologies.
- Possesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.
- Shows ability to come up with new ideas and novel approaches to problems and establish solutions through different methods.
- Partners with clients and resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
- Defines a problem, generates solutions, and evaluates and identifies the best solution to overcome the problem.
- Interacts well with others, quickly establishing rapport building positive relationships and networks.
- Ensures a product/service meets or exceeds specified standards and objectives to achieve desired level of quality.
- Education and Professional Skills Curious about new technologies and tools, creative thinking and initiative taking.
- Solid English reading/writing capability required.
- Strong communication & collaboration skills.
- Commitment to DevOps culture.
- Familiarity with Agile principles including any hand on experience.
- Detailed Responsibilities Ensure quality deliverables to ensure software meets or exceeds specified standards and objectives.
- Apply software engineering principles and practices to design, build, and run solutions which are scalable and reliable.
- Design, develop, modify, adapt and implement short and long-term solutions to technology needs through new and existing applications, systems architecture, network systems and applications infrastructure.
- The team(s) continuously fine-tune systems to meet stringent non-functional requirements on performance, resilience and operability, and design.
- Demonstrates significant knowledge of a single or multiple technologies and advises on design, development and implementation.
- Advances tools and applications by producing clean and efficient code and reviews others' code when required.
- Handles own workload and promotes an inclusive and open culture.
- Demonstrates depth of knowledge and expertise in software development and is regarded as the SME in their domain. Develops knowledge of other domains to understand linkages and dependencies.
- Understands the tech strategy and culture, and how they impact own work as well as adjacent teams.
- Oversees the design work and planning for user journeys ensuring the achieve the desired objectives.
- Supports the creation of solutions for Epics and the associated implementation tasks.
- Adapts existing patterns to develop robust solutions.
- Develops understanding of LSEG's commercial direction and how technology is forming a part of this.
- Completes the delivery of given tasks with some guidance and oversight.
- Builds strong relationships with senior internal stakeholders, growing network and collaborating with own team and colleagues in other domains. Communicates complex information clearly to relevant audiences.
- Takes initiative to develop knowledge in technology products and tools through on the job learning, certifications and projects.
- Must interact with global teams in time zones spanning UK, US, APAC areas.
- Engage in and improve the whole lifecycle of services from inception and design, through to deployment, operation, and refinement.
- Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
- Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
- Build a CI/CD pipeline and maintain the pipeline for Software Delivery.
- Collaborate with Security and Infrastructure teams to ensure the patching are up to date.
- Co-ordinate and work with Devops Capability team to perform the Disaster recovery for the applications.
- Participate in Project related activities to meet operational needs.
- To ensure knowledge Articles of all supported systems is continually updated.
- To provide a high level of customer service, whilst working under pressure.
- To follow and adhere to established Incident Management, Change Management and Problem Management procedures.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Skills:
CSS, GraphQL, WebPack
Job type:
Full-time
Salary:
negotiable
- Junior - Minimum 1 year of experience.
- Senior - Minimum 3 years of experience.
- About the Role
- We are looking for creative, detail-oriented, and technically strong Front End Developers to join our growing technology team in Bangkok, Thailand. You ll play a key role in building intuitive, high-performance user interfaces that enhance our user experience across platforms.
- Whether you are a developer starting your journey or an experienced engineer ready to lead and mentor, we have opportunities tailored for you.
- Develop responsive, user-friendly web interfaces using modern front end technologies.
- Collaborate with UX/UI designers, back end developers, and product managers to bring features to life.
- Optimize applications for maximum speed, performance, and cross-browser compatibility.
- Write clean, maintainable, and testable code.
- Participate in code reviews and contribute to continuous improvement.
- Drive front end architecture decisions and propose scalable UI solutions.
- Mentor junior developers and conduct technical reviews.
- Lead the development of complex UI components or projects.
- Improve performance metrics and manage technical debt.
- Take ownership of the front end development lifecycle.
- Technical Skills.
- Core Front End Technologies
- HTML5, CSS3, JavaScript (ES6+) - Essential for all levels.
- Responsive Design - Using media queries, Flexbox, Grid.
- Cross-browser Compatibility - Ensuring consistency across Chrome, Firefox, Safari, Edge.
- Frameworks & Libraries
- React (with Redux or Context API).
- Vue.js (with Vuex or Pinia).
- Angular (2+).
- Svelte (bonus for modern front ends).
- UI component libraries: Material UI, Ant Design, Bootstrap, Tailwind CSS.
- Testing & Debugging
- Unit testing: Jest, Mocha, Vitest.
- Integration testing: Cypress, Testing Library.
- Debugging: Browser DevTools, React/Vue DevTools.
- API Integration & State Management
- REST APIs & GraphQL.
- Axios, Fetch API, Apollo Client.
- Global state management: Redux, MobX, Zustand, Vuex.
- Build Tools & Version Control
- Build tools: Webpack, Vite, Parcel, Rollup.
- Version control: Git, GitHub/GitLab/Bitbucket.
- Package managers: npm, yarn, pnpm.
- DevOps & Deployment (especially for Senior Level)
- CI/CD: GitHub Actions, GitLab CI, CircleCI.
- Hosting: Vercel, Netlify, Firebase, Cloudflare Pages.
- Docker (basic understanding for development containers).
- UX/UI & Design Collaboration
- Design-to-code tools: Figma, Adobe XD, Sketch.
- Understanding of UI/UX principles.
- Accessibility (A11Y) and usability standards (WCAG).
- Security Best Practices
- Cross-site scripting (XSS) and cross-site request forgery (CSRF) prevention.
- Input validation and sanitization.
- Secure authentication flows (e.g., OAuth2, JWT).
- Bachelor's degree in Computer Science, Engineering, or related field.
- Proficient in HTML5, CSS3, JavaScript (ES6+).
- Experience with front end frameworks/libraries such as React, Vue.js, or Angular.
- Familiarity with responsive design, REST APIs, and version control systems (e.g., Git).
- Basic understanding of browser performance optimization and cross-browser issues.
- A keen eye for detail and a passion for great UI/UX.
- Expertise in one or more front end frameworks (e.g., React with Redux, Vue with Vuex).
- Strong understanding of front end build tools (Webpack, Vite, Babel, etc.).
- Hands-on experience with testing frameworks (Jest, Cypress, etc.).
- Ability to design and implement reusable components and scalable architectures.
- Experience integrating with APIs and collaborating on full-stack applications.
- Leadership in Agile/Scrum teams and mentoring experience is a plus.
- About Accenture.
- We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We re proud to be consistently recognized as one of the World s Best Workplaces .Join Accenture to work at the heart of change.
- Visit us at www.accenture.com.
- Equal Employment Opportunity Statement.
- All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
- Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
- Accenture is committed to providing veteran employment opportunities to our service men and women.
Skills:
Continuous Integration, Automation, Scrum
Job type:
Full-time
Salary:
negotiable
- Cultivate advanced engineering practices and a culture of technical excellence within and across the squads.
- Manage and track team performance, setting clear goals and benchmarks, and providing regular feedback and appraisals.
- Act swiftly to identify and eliminate obstacles that impede the squads progress, ensuring a smooth workflow.
- Encourage collaboration and communication between different squads, fostering a unified approach to problem-solving and innovation.
- Ensure that each squad consistently delivers high-quality software solutions, meeting the agreed-upon objectives and timelines.
- Oversee the technical growth and skill development of engineering teams, including coaching, mentoring, and career development.
- Lead by example in promoting Agile methodologies, advocating for best practices in continuous integration, code quality, and test automation.
- Champion a collaborative team environment that encourages knowledge sharing and collective problem-solving. Engage with other department leads to align engineering deliverables with broader company initiatives and product strategy.
- Work closely with the recruitment team to attract, onboard, and retain top engineering talent.
- Be able to work office hours and occasionally overtime based on project needs but also require utility to support working e.g. air-conditioner, internet access, printer and physical access.
- Bachelor s or Master s degree in Computer Science, Engineering, or a related technical field.
- 5-7 years of application software implementation experience.
- 5-7 years of web application developer.
- 5-7 years of experience in multiple scrum/squad teams management.
- Skill in angular, viu, react, c#,.net, java.
- Extensive experience leading software development teams, with a track record of successful project delivery.
- Demonstrated ability to manage and improve engineering workflows and practices.
- Strong leadership skills with a focus on team performance and personal development.
- Proficient in Agile development frameworks and software engineering best practices.
- Excellent communication and interpersonal skills, with the ability to navigate complex inter-squad dynamics.
- Adept at problem-solving, prioritization, and decision-making.
- หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with The Bank.
- Only shortlisted candidates will be contacted**
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
Skills:
Full Stack, Java, Spring Boot, English
Job type:
Full-time
Salary:
negotiable
- Develop high quality, robust and scalable software using Java, Spring boot, Typescript, Angular.
- Be hands on - develop high quality software using technologies like React Js, Java, Spring boot, Typescript, Kafka, AWS SNS, SQS. React Native or mobile development are advantages.
- Work with the business analysts to fully understand the business requirements.
- Support QA team on test automation.
- Actively drive standardization and optimization of software development.
- Develop best practices to improve productivity and utilize programming principles, tools, and techniques to write solution codes.
- Collaborate with other team members in the scrum team in worldwide (Europe and Thailand as core locations).
- Lead, design, develop, test, deploy and maintain high-quality software and enhance software solutions.
- Collaborate with cross-functional teams to define, design, and deliver features.
- Ensure the performance, quality, and responsiveness of applications.
- Identify and correct bottlenecks and fix bugs.
- Participate in the platform's continuous integration and deployment (CI/CD).
- Lead and mentor junior/mid-level developers, conducting code reviews and providing guidance on best practices.
- What you bringBachelor or Master Degree in Computer Engineering, Computer Science or other related fields.
- More than 8 years' experience preferred as Full Stack Developer.
- Understanding of agile process.
- Understanding of micro services concept.
- Technical skills.
- Experience using design patterns for front end applications.
- Web services - REST and SOAP.
- Web development experience (HTML and CSS).
- Angular framework (JavaScript or TypeScript).
- Backend development (Java and Spring).
- SQL database (MSSQL, Mysql, Oracle and PostgreSql).
- Confluence, Git, Jenkins, Jira, Maven.
- Strong experience in working with Business Analysts or Business Customers for requirements definition and transforming these into technical design.
- Understanding of quality control processes such as unit testing and code reviews.
- Comfortable working independently, but has experience working in a team environment.
- Strong aptitude and desire to learn new technologies and tools.
- Excellent English communication skills, interpersonal, oral, and written.
- What we offerWe offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration.
- We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
- From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
- Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.
- 54117 | IT& Tech Engineering | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent
Skills:
Compliance, Automation, Software Testing
Job type:
Full-time
Salary:
negotiable
- Develop and maintain comprehensive test strategies, plans, and cases.
- Conduct end-to-end testing across web, mobile, backend APIs, and databases.
- Ensure compliance with business and functional requirements.
- Define and implement an automation strategy for user services testing, transitioning from manual to automated tests.
- Develop, maintain, and execute automated test scripts for web, mobile, and API testing.
- Ensure CI/CD integration of automated tests.
- Work closely with developers to apply the right test levels.
- Apply shift-left testing to all stakeholders to ensure quality across the responsible areas.
- Define QA best practices and mentor team members on automation and technical testing.
- Act as a point of contact for quality-related discussions within the domain.
- 5+ years of experience in software testing, with at least 2+ years in a QA lead role.
- Hands-on experience with testing web and mobile applications (both iOS and Android).
- Strong knowledge of API testing.
- Experience with database validation.
- Proven success in test automation.
- Deep understanding of software development methodologies.
- Strong analytical and problem-solving skills with a proactive mindset.
- Excellent communication skills with the ability to work cross-functionally with stakeholders.
- Hands-on experience with CI/CD pipelines for automated test execution.
- Using Playwright (TypeScript) for web, Appium for mobile, and scripting automated API tests.
- Prior experience transitioning a team from manual to automated testing.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Job type:
Full-time
Salary:
negotiable
- Formulate strategies that harness sales-related insights, prevailing standards, and developments to drive sales in Big C Online (Web/Mobile/App).
- Lead Trade Marketing campaigns and activities of online platform to win sales and new/existing customer.
- Manage and Oversee P&L of an online Platform based on assigned target.
- Work with Digital Marketing, Merchandizing, Operation, Developer and other related functions and suppliers to build synergy for continuous improvement.
- Examine, analyze and report sales/customer-related metrics to inform all related parties.
- Supervise and Manage within Team including Motivating other functions to come across any challenges.
- More than 5-7 years experience in Ecommerce. Own Platform is a plus.
- Experience in Retail Business.
- Bachelors degree in Business Management / Digital Marketing or related field.
- Basic Knowledge of Digital Performance Marketing / UXUI / Customer Flow.
- Confidence developing and overseeing retail and eCommerce-focused strategies.
- Logical & Analytical Thinking and Good Presentation Skill.
Experience:
3 years required
Skills:
Python, Windows API, Full Stack, English, Thai
Job type:
Full-time
Salary:
negotiable
- Develop functionality for integration of forecast and observation information from local and international agencies to RIMES data warehouse.
- Implementing automated data integration functionality to streamline processes for data integrated platforms.
- Managing databases and data warehouses, ensuring data integrity, security, and availability.
- Supporting the development and design of both back-end and front-end systems to meet project objectives.
- Assist in the development of the technical design framework and specifications (e.g., function, system architecture, data flow, etc.).
- B. Web Portal and Interface Development.
- Design/development/customization the data visualization platform with user-friendly web portals/websites.
- Creating dashboards and visual interfaces for the DSS, enhancing usability and accessibility.
- Creating and maintaining efficient script for web portals, websites, dashboards, and visual interfaces.
- Planning, design, development, testing, and validation of new systems, solutions, and processes to meet user needs and requirements effectively and efficiently.
- Analyses of users need to identify critical points where sectoral platform could be used effectively.
- Lead the development of system mock-ups and its iterations based on the design framework and specification, and users feedback.
- C. IT Infrastructure and Support.
- Ensuring seamless integration of IT systems with web applications and DSS.
- Providing technical support and troubleshooting to resolve any project-related IT issues.
- Implementing and managing security measures and backup solutions to protect project data.
- D. Other tasks.
- Conducting regular system reviews and maintaining optimal functionality and relevance.
- Scoping up the needs, requirements and recommending the implementation to enhance system performance and user experience.
- Participate in project planning and capacity-building activities.
- Perform other duties as may be required by the Project.
- Bachelor s degree in Information technology, Software Engineering, Computer Science or any related field.
- Minimum three (3) years of professional work experience in programming using Python.
- Strong proficiency in at least one backend framework of Python, with Django being explicitly mentioned as an example. This implies experience in building web applications, APIs, and handling data using Django's ORM, templating engine (if applicable), and project structure.
- Minimum two (2) years of professional work experience in designing and implementing APIs.
- Proven ability to integrate systems using web services such as REST and SOAP.
- Experience in API documentation, likely using tools like Swagger/OpenAPI.
- Demonstrated ability to work effectively in a Linux Command Line Interface (CLI) for tasks such as navigating the file system, managing processes, and basic system administration.
- Knowledge and experience in deploying web applications to servers, including understanding server environments, configuration, and deployment processes.
- At least one (1) year of basic work experience in HTML5, JavaScript, or modern JavaScript frameworks (e.g., React, Angular, Vue.js). This suggests a foundational understanding of frontend technologies, even if the primary focus is backend.
- At least three (3) years of combined professional work experience in systems design (understanding architecture, scalability, etc.) and database management (working with relational or NoSQL databases, schema design, querying, etc.).
- Involvement in at least two (2) web and/or mobile app development projects in the last five years. This indicates recent and practical experience in the full development lifecycle.
- Familiarity with the institutions/organizations as well as approaches and concepts in Disaster Risk Reduction and Management (DRRM), early warning, and/or Climate Change Adaptation (CCA). This would be a significant advantage, showing an understanding of the application domain.
- Excellent understanding of system development methodologies and lifecycle.
- Expert in relational databases and SQL.
- Proficient with software testing principles and methodologies.
- Excellent critical thinking, problem-solving, and planning skills.
- Strong communication, interpersonal, and writing skills.
- Ability to work amicably in a multicultural and multidisciplinary work environment.
- Excellent knowledge of English (both oral and written).
- Self-motivated, flexible, and able to work effectively and independently.
- Excellent work ethic and aptitude to work with a constructive attitude.
- Conscientious and efficient in meeting commitments, observing deadlines, and achieving results.
- Shows persistence when faced with difficulties or challenge.
- How to Apply: send your application letter, resume, salary expectation and 2 references in PDF format to [email protected] by midnight of 4 June 2025. Please state Full Stack Developer-HQ: Your Name the Subject line of the email. Only short-listed applicants will be contacted..
- Ms. Dusadee Padungkul.
- Head-Operational Support.
- Regional Integrated Multi-Hazard Early Warning System.
- AIT Campus, 58 Moo 9 Paholyothin Rd., Klong 1,.
- Klong Luang, Pathumthani 12120 Thailand..
- RIMES promotes diversity and inclusion in the workplace. Well-qualified applicants particularly women are encouraged to apply.
Experience:
3 years required
Skills:
Salesforce, Oracle, Software Development, English, Vietnamese
Job type:
Full-time
Salary:
negotiable
- Relationship Management: Develop and maintain relationships with key business and IT partners to understand their goals and priorities..
- Value Realization: Help customers achieve their business outcomes by coordinating Signature Success services, providing proactive feature guidance, and advising on new Salesforce releases..
- Technical Expertise: Act as a trusted advisor on the Salesforce platform, with a specific focus on Mulesoft integration capabilities or equivalent enterprise integratio ...
- Proactive Support: Identify potential challenges and risks, reinforce the value of technical recommendations, and proactively set customers up for success..
- Incident Management: Provide regular updates and communications during infrastructure service degradations, partnering with internal teams for resolution. Track root cause analysis and communicate findings to customers..
- Advocacy: Act as a customer advocate during the triage and resolution of high-severity cases..
- Value Communication: Clearly communicate the value of Signature Success to ensure customer renewals..
- Collaboration: Work closely with internal teams (e.g., Support, Product, Sales) and external partners (including ISVs) to address customer needs..
- 3-5+ years of experience working with the Mulesoft Anypoint Platform.
- OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with Oracle Integration Cloud, Oracle SOA Suite, and Oracle API Gateway..
- OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with IBM App Connect, IBM MQ, and IBM Message Broker..
- Cloud Experience: Experience with cloud providers like AWS, Azure, and GCP in the context of integration platforms..
- Web Technologies: Deep knowledge of Internet technologies and protocols such as TLS, HTTP, REST, Webservices, firewalls, web servers, and proxy servers..
- SaaS Connectivity: Experience in connectivity with Enterprise SaaS solutions, including Salesforce, Netsuite, and Workday..
- Containerization: Experience in troubleshooting container and container management technologies like Docker and Kubernetes..
- Experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, 1 or Technical/Solutions Architecture.
- Exceptional communication and presentation skills at all organizational levels, including executive and C-level.
- Ability to analyze technical concepts and translate them into business terms, and vice versa.
- Knowledge of software development processes and design methodologies.
- Experience leading cross-functional teams to resolve customer needs or projects.
- Fluency in English at a business professional level is required.
- Business professional fluency in at least one additional Southeast Asian language: Thai, Vietnamese, Tagalog, or Malay..
- Mulesoft Certified Developer.
- Salesforce Certified Administrator.
- Oracle Integration Cloud Certified Professional (or equivalent Oracle integration certification).
- IBM Certified Specialist - Messaging (MQ) or IBM Certified Solution Implementer - App Connect (or equivalent IBM integration/middleware certification).
- Knowledge of Salesforce products and features, capabilities, best use, and deployment.
- Experience working with Enterprise-level customers..
- In summary, this Mulesoft CSM role at Salesforce requires a technically strong individual fluent in English and at least one specified Southeast Asian language, with excellent communication and relationship-building skills. They need significant experience with enterprise integration platforms (Mulesoft preferred, or equivalent Oracle/IBM stacks), ideally backed by relevant certifications. They must be passionate about customer success, proactive in their approach, and capable of navigating complex technical environments involving integration within the broader Salesforce ecosystem, particularly for large enterprise customers.LI-Y.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Skills:
Product Design, Adobe XD, Google Analytics
Job type:
Full-time
Salary:
฿130,000 - ฿160,000, negotiable
- Lead the development of customer journey maps across web and mobile applications.
- Identify key touchpoints, pain points, and moments of truth in the digital journey.
- Collaborate with UX/UI teams to turn journey insights into design recommendations.
- Use data analytics, customer feedback, and behavior tracking to assess and enhance digital journeys.
- Design A/B tests and personalization strategies to improve conversion, retention, and satisfaction.
- Work with cross-functional teams including product managers, developers, marketers, and customer service to align on journey goals.
- Serve as the voice of the customer in all application-related initiatives.
- Define and maintain a roadmap for journey improvements across digital applications.
- Advocate for customer-centric thinking in application design and development.
- Deliver journey analytics dashboards and executive-level reporting.
- Bachelor s degree in Design, Business, Marketing, Psychology, or human-centered design.
- 6+ years of experience in customer experience, UX, product design, or digital journey management.
- Proven ability to lead customer journey mapping and service design workshops.
- Proficiency in tools like Figma, Miro, Adobe XD, or Journey Mapping software.
- Strong analytical skills with the ability to interpret customer behavior using tools like Google Analytics, Mixpanel, Hotjar, or other BI/data platforms.
- Experience in industries such as retail, financial services, telecommunications, or technology.
- Experience working with Agile/Scrum product teams.
- Excellent communication, facilitation, and storytelling skills.
- Customer-Centric & Strategic Thinking: Strong ability to design digital journeys that align with customer needs and business goals, using both qualitative insights and quantitative data.
- Cross-Functional Communication: Excellent interpersonal and facilitation skills to collaborate effectively with UX/UI, Product, Tech, and Marketing teams.
- Tool & Data Proficiency: Hands-on experience with journey mapping tools, analytics platforms (e.g., Google Analytics, Mixpanel), and design tools (e.g., Miro, Figma).
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