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Job type:

Full-time

• Installing, configuring and maintaining hardware, network and operation system of the IT system, both of cloud and on-premises infrastructures.
• Installing, configuring and maintaining software application and platforms, both of cloud and on-premises infrastructures.
• Managing users, groups and operating system policies across the entire IT network.
• Diagnosing, troubleshooting and resolving application, software, hardware and networking issues.
• Monitoring system and application performance, availability, and security.
• Automate tasks like code deployment, testing, and infrastructure provisioning through scripts, tools, and CI/CD pipelines.
• Replacing and upgrading outdated or defective components.
• Enforcing security best practices to prevent cyber attacks and security breaches..
• 7-8 years of experience in system, application or production support.
• Strong experienced in UNIX, LINUX and Windows operating systems.(System Administrator role).
• Knowledge of networking fundamentals (TCP/IP, routing, network protocols, configurations, and security practices).
• Knowledge of cloud platforms (Azure, OpenShift, Kubernetes) and DevOps/DevSecOps practices.
• Good knowledge of RESTful APIs, HTTP protocol, OAuth, and JSON.
• Experience supporting Java-based APIs is an advantage.
• Familiarity with database technologies (Oracle, MS SQL Server, PostgreSQL, MongoDB, MySQL).
• Experience with monitoring and logging tools (e.g., Dynatrace, Kibana, Elasticsearch, Grafana).
• Knowledge of scripting tool and automation (Shell Script, PowerShell, ansible playbook, CI/CD pipeline).
• Knowledge of distributed event streaming platforms is a plus.
• Proven ability to perform root cause analysis and problem diagnosis in collaboration with development teams.

Skills:

Project Management

Job type:

Full-time

• Coordinates the execution of the IT strategy ensuring alignment to the overall business strategy.
• Ensures that network equipment, hardware and software, services meet the business requirement.
• Participates in the strategic technology planning of the organization ensuring that strategic and high impact technologies are utilized to ensure its competitive positioning.
• Assists with the identification of emerging information technologies to be assimilated, integrated and introduced within the infrastructure and ensure that the company stays current and competitive in terms of infrastructure and services.
• Coordinates the development, design and implementation of new applications and changes to existing systems and software packages.
• Maintains applications and systems and the acquisition, installation and maintenance of the local area network hardware and/or software.
• Implements and maintains technology policies, standards and procedures manual and the related technology checklists and provide written technology policy guidance to direct reports.
• Manage the continual functioning of mission critical operations and assists with the planning, organizing, directing, controlling and evaluation of the operations of the information systems.
• Develops the skills to manage and lead a team of junior IT team members, fostering a collaborative and innovative team cultures focused on operational excellence.
• Demonstrates high accuracy and thoroughness.
• Good written and verbal communication skills.
• Developing ability to operationally lead and manage a team of IT specialists/experts.
• Has client engagement skills coupled with the developing ability to conduct presentations to both technical and non-technical stakeholders.
• Proactive in approach with have high levels of motivation, being a self-starter with excellent planning and organizing skills.
• Methodical and analytical with some knowledge of project management principles.
• Exhibits sound and accurate judgement and logical reasoning, demonstrating a positive and proactive attitude.
• Working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
• Displays understanding of network architecture and client/server technology.
• Bachelor's degree or equivalent in Information Technology, Computer Science, Information Systems, or a related field.
• Relevant certifications such as ITIL, Service Management, Scaled Agile are beneficial.
• Moderate level of experience working in IT operations, preferably within a global IT services organization.
• Entry level of experience leading and managing an IT team.
• Moderate level of experience working as part of an Agile team, using Agile principles and methods.
• Moderate level of business experience (particularly experience gained within the fields of project management, technical support, systems programming or computer operations) would be beneficial.
• On-site Working About NTT DATA
• NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Skills:

SAP, Compliance, Automation

Job type:

Full-time

• Infrastructure Management: Design, deploy, configure, and maintain cloud infrastructure components (e.g., virtual machines, storage, networking, load balancers, firewalls) across various cloud platforms (e.g., AWS, Azure, GCP)..
• Security & Compliance: Implement and enforce cloud security best practices, including Identity and Access Management (IAM), data encryption, network segmentation, and security audits. Ensure compliance with relevant industry standards (e.g., GDPR, HIPAA, PCI DSS)..
• Performance Monitoring & Optimization: Proactively monitor cloud resource utilization, performance metrics, and system health. Identify and resolve performance bottlenecks, optimize resource allocation, and implement scaling strategies (e.g., auto-scaling) for optimal performance and cost efficiency..
• Cost Management: Monitor cloud spending, analyze billing reports, and implement strategies to optimize cloud costs without compromising performance or availability..
• Backup & Disaster Recovery: Design, implement, and test robust backup, recovery, and disaster recovery (DR) solutions for cloud-based systems and data..
• Automation & Scripting: Develop and maintain automation scripts (e.g., PowerShell, Bash, Python) and Infrastructure as Code (IaC) templates (e.g., Terraform, Ansible) to streamline routine tasks, deployments, and configurations..
• Troubleshooting & Support: Provide expert-level support and troubleshooting for complex cloud infrastructure issues, working closely with other IT teams and vendors as needed..
• Documentation: Maintain comprehensive and up-to-date documentation for cloud configurations, policies, procedures, and architectural diagrams..
• SAP S/4HANA Rise Landscape Management: Administer and maintain the SAP S/4HANA Rise environment, including installation, configuration, upgrades, and patching in a Software-as-a-Service (SaaS) or Private Cloud Edition (PCE) context..
• SAP Basis Administration: Perform core SAP Basis tasks specific to S/4HANA, such as client management, transport management (TMS), user management, role assignments, and authorization maintenance..
• HANA Database Administration: Monitor and manage the SAP HANA database underpinning S/4HANA, including performance tuning, backups, and recovery procedures..
• System Monitoring & Health: Utilize SAP Solution Manager and other monitoring tools to proactively monitor the health, performance, and availability of the SAP S/4HANA system..
• Integration Support: Collaborate with functional and technical teams to support SAP S/4HANA application deployments, interfaces, and integrations with other systems..
• Vendor Collaboration: Work closely with SAP and other third-party vendors for critical system issues, support requests, and service enhancements specific to the SAP S/4HANA Rise offering..
• Adherence to SAP Best Practices: Ensure that all administration activities align with SAP's recommended best practices for S/4HANA Rise..
• Understanding Shared Responsibility Model: Clearly understand and manage responsibilities as per the RISE with SAP shared responsibility model, distinguishing between customer and SAP-provided services..
• Job QualificationsBachelor's degree in Computer Science, Information Technology, or a related field.
• At least 2 years of experience in Cloud Administration, with a significant portion focused on enterprise-level environments.
• At least 2 years of experience in SAP Basis Administration, including hands-on experience with SAP HANA.
• Proven experience in administering and supporting SAP S/4HANA, ideally within a RISE with SAP or other cloud-managed environment.
• Strong proficiency with at least one major cloud platform (AWS, Azure, or GCP), including certifications (e.g., AWS Certified Solutions Architect, Azure Administrator Associate).
• In-depth knowledge of SAP S/4HANA system architecture, components, and administration tasks.
• Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible) and scripting languages (e.g., PowerShell, Python, Bash).
• Solid understanding of networking concepts, virtualization, and storage in a cloud context.
• Familiarity with security best practices in cloud and SAP environments.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Ability to work independently, manage multiple tasks simultaneously, and adapt to a fast-paced environment.
• SAP S/4HANA certification or SAP Basis certification is a plus.
• Good command in English (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Skills:

Industry trends, Scrum, Compliance

Job type:

Full-time

• Lead the design of ServiceNow solutions, ensuring they meet business requirements, technical standards, and industry best practices.
• Develop and maintain a comprehensive understanding of the ServiceNow platform, including core functionalities and custom development capabilities.
• Create architectural designs that effectively integrate ServiceNow with other enterprise systems.
• Collaborate with clients to understand their business needs, translate these into functional and technical requirements, and recommend appropriate solutions.
• Conduct workshops, interviews, and assessments to gather detailed requirements and design solutions that align with client objectives.
• Lead the technical implementation of ServiceNow solutions, ensuring timely and quality delivery.
• Oversee the development, configuration, and deployment of ServiceNow applications and modules.
• Ensure that projects adhere to architectural guidelines, security standards, and governance practices.
• Provide expertise and support during the presales process, including creating proposals, responding to RFPs/RFIs, and conducting demonstrations.
• Assist in the creation of effort estimates, solution blueprints, and implementation plans.
• Act as a liaison between technical teams, business stakeholders, and clients to ensure alignment throughout the project lifecycle.
• Manage relationships with internal and external stakeholders, ensuring effective communication and addressing any concerns or challenges.
• Provide guidance and mentorship to junior developers and technical teams.
• Lead project teams, ensuring that resources are effectively utilized and project goals are met.
• Stay updated with the latest ServiceNow features, enhancements, and industry trends.
• Skills and attributes for success.
• To qualify for the role you must have.
• Experience 3+ years for Senior and 6+ years for Manager level in IT, with a focus on ServiceNow solutions.
• Proven experience as a Solution Architect with expertise in designing and implementing ServiceNow solutions.
• Deep understanding of the ServiceNow platform, including GRC, ITSM, ITOM, ITBM, HRSD, and other modules.
• Strong experience with ServiceNow scripting, UI policies, business rules, client scripts, and workflow administration.
• Excellent communication and interpersonal skills, with the ability to interact with both technical and non-technical stakeholders.
• Experience with Agile/Scrum methodologies.
• Familiarity with ITIL processes and frameworks.
• Ideally, you ll also have.
• Certified System Administrator (CSA).
• Certified Implementation Specialist (CIS ITSM/ CSM/ HRSD/Risk & Compliance/ SecOps/ HAM/ SAM etc.,).
• Any ServiceNow mainline certification.
• We currently are seeking a highly motivated individual to work on multiple client engagements, work with a wide variety of clients to deliver professional services, and lead business development activities.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Skills:

Project Management

Job type:

Full-time

• Coordinates the execution of the IT strategy ensuring alignment to the overall business strategy.
• Ensures that network equipment, hardware and software, services meet the business requirement.
• Provides input into the technology planning of the organization ensuring that strategic and high impact technologies are utilized to ensure its competitive positioning.
• Participates in the development of annual technology goals and detailed plans for goal accomplishment.
• Assists with the identification of emerging information technologies to be assimilated, integrated and introduced within the infrastructure and ensure that the company stays current and competitive in terms of infrastructure and services.
• Coordinates the development, design and implementation of new applications and changes to existing systems and software packages.
• Manages and maintains applications and systems and the acquisition, installation and maintenance of the local area network hardware and/or software.
• Implements and maintains technology policies, standards and procedures manual and the related technology checklists and provide written technology policy guidance to direct reports.
• Ensures the continual functioning of mission critical operations and assists with the planning, organizing, directing, controlling and evaluation of the operations of the information systems.
• Develops the skills to manage and lead a team of IT professionals, fostering a collaborative and innovative team cultures focused on operational excellence.
• Demonstrates high accuracy and thoroughness.
• Excellent written and verbal communication skills.
• Developing ability to operationally lead and manage a team of IT specialists/experts.
• Advanced client engagement skills coupled with the ability to conduct presentations to both technical and non-technical stakeholders.
• Proactive in approach with have high levels of motivation, being a self-starter with excellent planning and organizing skills.
• Methodical and analytical with a sound knowledge of project management principles.
• Exhibits sound and accurate judgement and logical reasoning, demonstrating a positive and proactive attitude.
• Seasoned working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
• Displays critical thinking and decision-making skills.
• Seasoned understanding of network architecture and client/server technology.
• Bachelor's degree or equivalent in Information Technology, Computer Science, Information Systems, or a related field.
• Relevant certifications such as ITIL, Service Management, Scaled Agile are beneficial.
• Seasoned experience working in IT operations, preferably within a global IT services organization.
• Moderate level of experience leading and managing IT professionals/experts.
• Seasoned experience working as part of an Agile team, using Agile principles and methods.
• Seasoned business experience (particularly experience gained within the fields of project management, technical support, systems programming or computer operations) would be beneficial.
• On-site Working About NTT DATA
• NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.