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Experience:

No experience required

Job type:

Full-time

• ให้การสนับสนุน ปัญหา IT รายวันแก่พนักงาน เช่น คอมพิวเตอร์ช้า อินเทอร์เน็ตหลุด ปริ้นเตอร์ไม่ออก
• ช่วยจัดหา ตั้งค่าอุปกรณ์ใหม่ (Laptop/PC/Monitor/Printer) และอัปเดตซอฟต์แวร์
• ดูแล User Account เช่น Email, Lark, Cloud Storage
• จัดทำคู่มือใช้งานระบบพื้นฐานสำหรับพนักงาน
• 2) IT Infrastructure & Network
• ตรวจสอบและดูแลระบบ Wi-Fi, Router, Firewall, Switch
• ดูแลระบบอินเทอร์เน็ตให้พร้อมใช้งานอยู่เสมอ
• จัดทำแผนบำรุงรักษาอุปกรณ์ IT
• จัดการระบบสำรองข้อมูล (Backup)
• 3) IT Security (ระดับพื้นฐาน)
• อัปเดต Antivirus / Patch / OS
• ตั้งค่าความปลอดภัยสำหรับผู้ใช้งาน เช่น Password Policy, MFA
• ตรวจสอบความเสี่ยงเบื้องต้น เช่น Phishing, Malware
• ให้คำแนะนำผู้ใช้เกี่ยวกับการใช้งานระบบอย่างปลอดภัย
• 4) General Administration (เกี่ยวข้องกับงานออฟฟิศ)
• ดูแลอุปกรณ์สำนักงานที่เกี่ยวข้องกับอุปกรณ์ IT เช่น Projector, Smart TV, ระบบประชุม (Meeting Setup)
• ประสานงานกับ Vendor ภายนอก เช่น ผู้ให้บริการอินเทอร์เน็ต, ซ่อมอุปกรณ์
• จัดทำทะเบียนทรัพย์สิน IT (IT Asset Register)
• ช่วยดูแลสต๊อกอุปกรณ์สำนักงานที่มีความเกี่ยวข้องกับ IT
• ช่วยดูแลความเรียบร้อยของสำนักงานในภาพรวม
• 5) AI & Automation Support (เพื่อสนับสนุน Strategy ด้าน Technology และ AI)
• ทำงานร่วมกับทีม AI ในการใช้งาน AI Tools เพื่อช่วยเพิ่ม Productivity
• ทดลองใช้เครื่องมือ AI เช่น ChatGPT, Automation Tools, โปรแกรมช่วยแก้ปัญหา IT
• นำ AI มาช่วยลดเวลาการแก้ไขปัญหาซ้ำ ๆ เช่น สคริปต์อัตโนมัติ..

Skills:

Industry trends, Scrum, Compliance

Job type:

Full-time

• Lead the design of ServiceNow solutions, ensuring they meet business requirements, technical standards, and industry best practices.
• Develop and maintain a comprehensive understanding of the ServiceNow platform, including core functionalities and custom development capabilities.
• Create architectural designs that effectively integrate ServiceNow with other enterprise systems.
• Collaborate with clients to understand their business needs, translate these into functional and technical requirements, and recommend appropriate solutions.
• Conduct workshops, interviews, and assessments to gather detailed requirements and design solutions that align with client objectives.
• Lead the technical implementation of ServiceNow solutions, ensuring timely and quality delivery.
• Oversee the development, configuration, and deployment of ServiceNow applications and modules.
• Ensure that projects adhere to architectural guidelines, security standards, and governance practices.
• Provide expertise and support during the presales process, including creating proposals, responding to RFPs/RFIs, and conducting demonstrations.
• Assist in the creation of effort estimates, solution blueprints, and implementation plans.
• Act as a liaison between technical teams, business stakeholders, and clients to ensure alignment throughout the project lifecycle.
• Manage relationships with internal and external stakeholders, ensuring effective communication and addressing any concerns or challenges.
• Provide guidance and mentorship to junior developers and technical teams.
• Lead project teams, ensuring that resources are effectively utilized and project goals are met.
• Stay updated with the latest ServiceNow features, enhancements, and industry trends.
• Skills and attributes for success.
• To qualify for the role you must have.
• Experience 3+ years for Senior and 6+ years for Manager level in IT, with a focus on ServiceNow solutions.
• Proven experience as a Solution Architect with expertise in designing and implementing ServiceNow solutions.
• Deep understanding of the ServiceNow platform, including GRC, ITSM, ITOM, ITBM, HRSD, and other modules.
• Strong experience with ServiceNow scripting, UI policies, business rules, client scripts, and workflow administration.
• Excellent communication and interpersonal skills, with the ability to interact with both technical and non-technical stakeholders.
• Experience with Agile/Scrum methodologies.
• Familiarity with ITIL processes and frameworks.
• Ideally, you ll also have.
• Certified System Administrator (CSA).
• Certified Implementation Specialist (CIS ITSM/ CSM/ HRSD/Risk & Compliance/ SecOps/ HAM/ SAM etc.,).
• Any ServiceNow mainline certification.
• We currently are seeking a highly motivated individual to work on multiple client engagements, work with a wide variety of clients to deliver professional services, and lead business development activities.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Experience:

5 years required

Skills:

Risk Management, Internal Audit, SAP

Job type:

Full-time

• Gather business and regulatory requirements from stakeholders.
• Provide advisory on Operational Risk Management to support good design of system functionality to ensure design aligning with relevant regulatory requirement and good practice.
• o Third Party Risk Management Framework o Third Party Risk Management Workflow from end to end including classification based on Bank of Thailand requirement or relevant regulation, Due Diligence & Risk Assessment, Monitoring & Ongoing, Termination & O ...
• Prepare documentation including Requirement Traceability Matrix (RTM), Functional Specification Document (FSD), and process flows.
• Support design, configuration, and integration of the TPRM module within the GRC platform.
• Develop and execute test cases and UAT scripts for TPRM module.
• Support accuracy and completeness of data migration and system outputs.
• Document test results, track defects, and support resolution.
• Create training materials such as manuals, quick guides, and e-learning modules.
• Deliver user training sessions and provide adoption support.
• QualificationsBachelor s or master s degree in business administration, Risk Management, Finance, Information Systems, or related field.
• For Senior Consultant Level5-8 years of experience in GRC, Internal Audit, or Risk Advisory, preferably in the financial services sector.
• Strong knowledge of ORM frameworks (COSO ORM, ISO 31000) and regulatory standards (Basel II/III, BOT including requirement for IT Third-Party and Business Partner).
• Experience with GRC platforms (RSA Archer, SAP GRC, MetricStream, or equivalent) is a plus.
• Archer Certified Administrator (Specialist/Expert), ServiceNow CIS (Risk & Compliance), or equivalent certification is a plus.
• Proficiency in business analysis, documentation, and stakeholder facilitation.
• Strong problem-solving, analytical, and communication skills.
• Professional certifications such as GRC, CISA, CRISC, CISM, CISSP are highly desirable.
• Technical SkillsExposure to GRC/IRM platforms such as Archer, ServiceNow, or MetricStream.
• Understanding of workflows, reporting, and dashboard.
• Proficiency in Microsoft Excel and PowerPoint for analysis and reporting.
• Soft SkillsAnalytical and detail-oriented mindset with the ability to work on multiple projects simultaneously.
• Strong written and verbal communication, able to engage both technical and business stakeholders.
• Team-oriented with a willingness to learn and adapt to dynamic client environments.
• Ability to work in structured consulting environments with deadlines and deliverables.
• Industry Focus: FSI Exposure to banking, asset management, digital asset, insurance, and financial services risk and compliance processes. Understanding of significant risk and compliance domain for specific industry.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 110917In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

1 year required

Skills:

Risk Management, Internal Audit, SAP

Job type:

Full-time

• Gather business and regulatory requirements from stakeholders.
• Provide advisory on Information Technology Risk Management to support good design of system functionality to ensure design aligning with relevant regulatory requirement and good practice.
• o Information Technology Risk Management Framework and Matrix o Information Technology Risk Management Workflow from end to end including identification, assessment, monitoring, escalation and reporting. o Information Technology Risk Indicators o Infor ...
• Prepare documentation including Requirement Traceability Matrix (RTM), Functional Specification Document (FSD), and process flows.
• Support design, configuration, and integration of the ITRM module within the GRC platform.
• Develop and execute test cases and UAT scripts for ITRM module.
• Support accuracy and completeness of data migration and system outputs.
• Document test results, track defects, and support resolution.
• Create training materials such as manuals, quick guides, and e-learning modules.
• Deliver user training sessions and provide adoption support.
• QualificationsBachelor s or Master s degree in Business Administration, Risk Management, Finance, Information Systems, or related field.
• For Consultant Level1-3 years of experience in GRC, Internal Audit, or Risk Advisory, preferably in the financial services sector.
• Strong knowledge of IT Risk Management frameworks and regulatory standards (e.g. ISO, NIST, COBIT, Basel, or BOT).
• Experience with GRC platforms (RSA Archer, SAP GRC, MetricStream, or equivalent) is a plus.
• Archer Certified Administrator (Specialist/Expert), ServiceNow CIS (Risk & Compliance), or equivalent certification is a plus.
• Proficiency in business analysis, documentation, and stakeholder facilitation.
• Strong problem-solving, analytical, and communication skills.
• Professional certifications such as GRC, CISA, CRISC, CISM, CISSP are highly desirable.
• Technical SkillsExposure to GRC/IRM platforms such as Archer, ServiceNow, or MetricStream.
• Understanding of workflows, reporting, and dashboard.
• Proficiency in Microsoft Excel and PowerPoint for analysis and reporting.
• Soft SkillsAnalytical and detail-oriented mindset with the ability to work on multiple projects simultaneously.
• Strong written and verbal communication, able to engage both technical and business stakeholders.
• Team-oriented with a willingness to learn and adapt to dynamic client environments.
• Ability to work in structured consulting environments with deadlines and deliverables.
• Industry Focus: FSI Exposure to banking, asset management, digital asset, insurance, and financial services risk and compliance processes. Understanding of significant risk and compliance domain for specific industry.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 110919In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.