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Skills:

Power BI

Job type:

Full-time

• Design and develop framework and policy to support workforce capability to address business growth.
• Design and develop framework policy and facilitate activities to support talent and successor pipeline including policy and guideline on career progression, internal mobility and development programs, employee development interventions.
• Act as the Center of Expertise (COE) for Learning & Development, Talent and Successor Development, Core Values, and Culture including annual employee engagement and org ...
• Lead end-to-end people/organization capability development projects (ad-hoc) from concepts to successful adoption.
• Ability to analyze effectiveness, people ROI of development activities/interventions/programs.
• Learning and Development Design and Policy (CoE).
• Develop and establish L&D policies, standards, and competency frameworks and tools (including core and technical competencies) aligned with business goals, along with assessment tools, learning roadmaps, and structured programs (e.g., leadership, talent development, and mandatory curricula).
• Design and develop learning roadmaps, annual learning catalogues, mandatory learning curriculums, leadership development programs, talent development initiatives.
• Conduct training needs analysis and identify capability gaps and people insights from assessment results.
• Design and develop development interventions linked to performance management processes and business priorities such as increase effectiveness of IDP.
• Coordinate with internal stakeholders, external training providers, and subject matter experts to ensure learning solutions effectively address business and workforce needs.
• Ability to design and develop methodology to evaluate effectiveness of investment/ROI for development programs.
• Facilitate and deliver specific learning interventions, workshops, knowledge-sharing sessions, and development programs where appropriate e.g. train-the-trainer.
• Monitor, evaluate, and continuously improve learning effectiveness through use of data analytics.
• Development standard materials, reports, presentations using Power BI, AI-productivity tools.
• Talent Development and Succession Planning.
• Design framework for talent and successor management (from identification, calibration, development and monitor) towards successor readiness.
• Employee Engagement, Culture and Organizational Effectiveness.
• Drive organization-wide employee engagement and organizational health surveys, including end-to-end planning to making recommendation for enhancement plans.
• Drive organization-wide initiatives to strengthen Core Values and Culture.
• Project Management.
• Design and Drive organization-wide rollout and adoption of people initiatives through close partnership with HR Business Partners and business leaders.
• Bachelor s degree or higher in Human Resources Management, Business Administration, Economics, Organizational Development, or related fields.
• At least 8-10 years of experience in Learning and Development, Career management, Competency, Leadership Development Program, Talent Program, Succession Plan, HRBP Role, or related HR functions.
• Experience in designing, coordinating, and evaluating learning and development programs, including leadership development, competency development, and career development initiatives.
• Strong analytical skills with the ability to interpret people data and translate findings into practical development solutions.
• Proficiency in Microsoft Excel, including data analysis and reporting, Presentation skills, Power BI, Learning Management Systems is an advantage.
• Strong stakeholder management, facilitation, communication and presentation to drive solutions and commitment.
• Ability to work collaboratively with line managers, functional leaders, external vendors, and cross-functional HR teams.
• Good command of English, both written and spoken. TOEIC 750 above.

Job type:

Full-time

• Act as an HR Business Partner for retail (mass) operations, supporting large frontline workforce across stores.
• Partner closely with Operations/Store Managers to drive workforce planning, manpower optimization, and productivity aligned with business targets.
• Lead and manage mass recruitment to ensure timely hiring for store operations.
• Monitor and analyze key HR metrics such as turnover, absenteeism, productivity, and Time to Fill, and provide actionable insights to improve performance.
• Handle employee relations matters for frontline employees, including disciplinary actions, grievances, and labor issues.
• Drive employee engagement initiatives and foster a positive working environment across store locations.
• Coach and support line managers in people management, performance management, and team development.
• Ensure HR practices comply with company policies and local labor laws.
• Lead or participate in HR initiatives and process improvements to enhance efficiency and employee experience in retail operations.
• Bachelor s degree in Human Resources, Business Administration, or a related field.
• Minimum 5-8 years of HR experience, preferably in HRBP or HR Generalist roles within Retail, FMCG, or mass workforce environments.
• Proven experience managing multi-site operations or large headcount workforce is highly preferred.
• Strong understanding of frontline workforce management (e.g., scheduling, high turnover environment, labor management).
• Hands-on experience in employee relations and resolving operational HR issues.
• Strong analytical skills with the ability to interpret HR data and provide insights.
• Excellent communication and stakeholder management skills, with the ability to work closely with operations teams.
• Ability to work in a fast-paced, dynamic, and high-pressure environment.
• Proficient in Microsoft Excel and PowerPoint; familiarity with HR systems or digital tools is an advantage.