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Skills:
Mandarin, English, Thai
Job type:
Full-time
Salary:
negotiable
- Be the face of the company in the marketplace at your designated work locations.
- Know the package and rewards you are promoting to the public in appreciation of attending a sales presentation.
- Know the Sales Preview Centre locations and assist the customer with maps and directions on how to get to their selected Preview Centre.
- Complete necessary paperwork for tour bookings generated during your designated shift.
- Call your booked guests the night prior to their preview date to confirm their attendance if required.
- Ensure sufficient collateral is in good condition and working order.
- Ensure your work location is neat and tidy.
- Attend scheduled team meetings.
- Phone Marketing Administration with tour bookings generated during your designated shift.
- Achievement of tour volume requirements.
- Level of spoken English, and other targeted languages as required.
- Demonstrating confidence and personality to repeatedly open new conversations with potential customers from all over the world.
- Self motivation and focus on meeting targets.
- Ability to work well in a 5 star environment, ensuring that MiVC operational standards are met in relationship to Team Values and Goals.
- Displaying personal motivation and effort to assist in the smooth operations and profitable.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
2 days ago
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Skills:
Service-Minded, English, Thai
Job type:
Full-time
Salary:
negotiable
- Report directly to the Building Manager.
- Coordinate with co-owners and ensure smooth unit handovers.
- Respond to inquiries and coordinate with co-owners regarding defects after handover.
- Handle complaints and inquiries from co-owners professionally and promptly.
- Coordinate with the responsible department or personnel and provide updates to co-owners.
- Notify and follow up with relevant parties and maintain updated status reports on sub-contractor tasks.
- Check, manage, and maintain updated records of client key cards.
- Prepare and manage telephone request reports from co-owners/tenants for the Building Manager.
- Perform any other duties as assigned.
- Thai Nationality Only.
- A degree in any field is acceptable.
- Experience in customer service, as a receptionist, or as a guest service agent is preferred.
- Well-groomed with a pleasant appearance and personality.
- Service-minded and professional in interactions.
- Good command of English, both written and spoken.
- Able to work six days per week.
- New graduates are welcome to apply.
- Proficiency in Chinese will be an added advantage.
2 days ago
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Experience:
2 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guests account upon completion of their stay.
- PhuketSamuiPattayaHua-Hin.
- A strong focus on customer service.
- Prior experience in hotel front office operations is preferred.
- Excellent communication skills; fluency in English is required.
- Be able to work shifts, weekends and public holidays.
- Computer skills in Ms Office; experience with Property Management Systems (PMS) is preferred.
2 days ago
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Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Handle guest check-ins and check-outs, manage room assignments, process payments, and maintain accurate records.
- Provide excellent customer service by addressing inquiries, resolving basic complaints, and offering recommendations for local attractions and services.
- Responsible for inventory and replenishment items of Grab & GO and daily Sales report (F&B) on their property.
- Liaise with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled promptly.
2 days ago
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Experience:
3 years required
Skills:
Analytical Thinking, Microsoft Office, Problem Solving, Procurement, Purchasing, Salesforce, SAP, ERP, English
Job type:
Full-time
Salary:
negotiable
- Respond to customer inquiries via phone, email, or other communication channels.
- Customer procurement and sales order execution; verify data on customers' PO and proceed transaction into ERP System, then release on-line the Delivery order to warehouse for distribution by ensuring a fast stock turnover and a continued reduction of stock/working capital.
- Collaborate with internal teams to address customer needs.
- Coordinate the operational staff at the Warehouse & Logistics function on supply chain management issues, maintains a service level agreement to assist Commercial and BU.
- Maximizes customers' satisfaction by taking immediate action or prevent/reduce complaints, and handle products/price-related questions and pass on to the commercial team. Salesforce system to be adopted.
- Resolve customer complaints and escalate complex issues when necessary.
- Maintain and update customer records in the system.
- Follow up on customer requests and ensure timely resolution.
- Coordinates with Planning & Purchasing and International Logistics Team to monitor all arrival shipments and meet customers' requirements.
- Meet service quality, productivity, and customer satisfaction targets.
- Telemarketing Service: Interact with current customers by approach/soliciting their PO, or potential customers by answering product and service grounding questions, suggesting information about other products.
- Closely coordinate and communicate customer action plans with Supply Chain & Operations team.
- Meet service quality, productivity, and customer satisfaction targets.
- Other duties assigned by supervisor.
- Education: Bachelor's Degree in any field.
- Experience: 3 years in Customer Service.
- Age: Open.
- Gender: Open.
- Others: SAP / Proficiency in Microsoft Office.
- Good in English proficiency.
- Interpersonal / Communication skills.
- Ability to manage change.
- Systematic & Analytical Thinking.
- Problem Solving & Decision Making.
- Customer Orientation.
- Previous customer service experience is an advantage.
- Brenntag TA Team.
2 days ago
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Experience:
3 years required
Skills:
Production planning, Microsoft Office, Accounting, SAP, English
Job type:
Full-time
Salary:
negotiable
- Handle overseas sales support and customer service for international clients.
- Coordinate with customers, the Sales team, and Production Planning to process sales orders and arrange delivery schedules.
- Prepare and manage export documents, ensuring accuracy and compliance with export regulations.
- Coordinate with freight forwarders, shipping lines, customs brokers, and other logistics partners to ensure timely shipment.
- Monitor shipment status and provide updates to customers throughout the export process.
- Compare freight rates and logistics service providers to support efficient and cost-effective transportation.
- Prepare monthly billing documents and coordinate with the Accounting Department regarding invoicing and payment.
- Work closely with internal departments to ensure customer requirements are met and deliveries are completed on schedule.
- Perform other duties as assigned by the supervisor.
- Comply with the Company's policies, quality management systems, environmental, food safety, and occupational health & safety standards.
- Bachelor's degree in Business Administration, Economics, Liberal Arts, or a related field.
- At least 3 years of experience in overseas sales coordination or international sales support.
- Good knowledge of import and export procedures, including import/export documentation.
- Good command of English in listening, speaking, reading, and writing.
- Experience using SAP is preferred.
- Strong communication, coordination, and interpersonal skills.
- Proficient in Microsoft Office applications.
2 days ago
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Job type:
Full-time
Salary:
negotiable
- กำหนดกระบวนการเก็บข้อมูลงานปฏิบัติการและรวบรวมเป็นงานเชิงสถิติ สำหรับการทำฐานข้อมูล ร้านค้าโชคชัย.
- ติดตาม/ประเมิน/วัดผลงานเชิงคุณภาพจากงานปฏิบัติการให้เป็นไปตามมาตรฐานที่บริษัทกำหนด.
- พิจารณาการตรวจคุณภาพร้านโชคชัย และกำหนดทิศทาง/รูปแบบใหม่ๆ เพื่อปรับปรุงคุณภาพการพัฒนาร้านค้าให้ได้เปรียบเชิงการแข่งขัน รวมถึง การทำให้ร้านโชคชัยเป็นที่รับรู้ของตลาดค้าปลีกว่า เป็นร้านปลีกคุณภาพของไทยเบฟ.
- การนำเสนอ/ปรับปรุงกระบวนการโดยนำข้อมูลสถิติมากำหนดรูปแบบงานที่จะต้องปรับปรุง เพื่อประสิทธิผลในการพัฒนาร้านปลีกเป็นร้านโชคชัย.
- ประสานงานกับหน่วยงานที่เกี่ยวข้องในการพัฒนาและดำเนินงานตามกลยุทธ์ของบริษัทฯ.
- อื่นๆ ตามมอบหมาย ซึ่งจะมีขอบเขตการทำงานใน Store BD.
- ปริญญาตรีด้านบริหารธุรกิจ การตลาด สถิติ หรือสาขาอื่นๆที่เกี่ยวข้อง.
- มีประสบการณ์ทำงานด้านการวิเคราะห์ข้อมูลเพื่อพัฒนาธุรกิจ อย่างน้อย 1 ปีขึ้นไป.
- มีความรู้ในด้านลักษณะการดำเนินธุรกิจค้าปลีก / FMCG.
- มีความรู้พื้นฐานด้านบริหารธุรกิจ หรือ ธุรกิจค้าปลีก.
- มีทักษะทางด้านการใช้ MS Office ได้ดี โดยเฉพาะ MS Excel.
- มีทักษะด้านการวิเคราะห์ ทักษะการนำเสนอ และการสื่อสารประสานงานที่ดี.
- มีความเข้าใจและให้ความสำคัญกับการใช้ข้อมูล.
- มีทักษะในการวิเคราะห์เชิงเหตุผล.
- มีความละเอียดรอบคอบ ช่างสังเกต.
- สามารถทำงานภายใต้สภาวะกดดันได้ดี.
2 days ago
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Job type:
Full-time
Salary:
negotiable
- ให้ข้อมูลตามข้อสอบถาม รับเรื่องร้องเรียน ข้อเสนอแนะ และแก้ไขปัญหาให้แก่ลูกค้าโดยประสานงานกับหน่วยงานที่เกี่ยวข้องตามที่กำหนดไว้.
- สร้างความพึงพอใจให้แก่ลูกค้าต่อการบริการ.
- ปริญญาตรี ทุกสาขา.
- สามารถสื่อสารภาษาอังกฤษได้คล่องแคล่ว.
- มีประสบการณ์ในงานบริการ, ลูกค้าสัมพันธ์ อย่างน้อย 1 ปี.
2 days ago
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Experience:
2 years required
Skills:
English, Thai
Job type:
Full-time
Salary:
negotiable
- Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, or a related field.
- Minimum 2 years of experience in Front Office, Guest Services, or a similar role within the hospitality industry.
- Previous supervisory experience is preferred.
- Strong communication and interpersonal skills.
- Good problem-solving and guest complaint handling abilities.
- Experience with Front Office systems and hotel management software.
- Good command of English, both written and spoken.
- Ability to lead, coach, and motivate team members.
- Service-oriented with a positive attitude and professional appearance.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
2 days ago
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Send me latest jobs forguest service officer
Guest Service Officer - General Job Description and duties.
Overview:A Guest Service Officer is responsible for providing excellent customer service to guests in a hotel or other hospitality setting. They are the first point of contact for guests and are expected to be knowledgeable about the services and amenities offered by the establishment. Guest Service Officers are also responsible for ensuring that guests have a pleasant and comfortable stay.
Common Responsibilities:
Greeting Guests:
Welcoming guests upon arrival and providing them with information about the hotel and its services.
Answering Questions:
Responding to guest inquiries and providing them with information about the hotel and its services.
Resolving Issues:
Troubleshooting and resolving any issues that guests may have during their stay.
Processing Payments:
Processing payments for guests and ensuring that all payments are accurate and up to date.
Maintaining Records:
Maintaining records of guest information and ensuring that all records are accurate and up to date.
Assisting with Check-In/Check-Out:
Assisting guests with check-in and check-out procedures.
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