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Skills:

Fast Learner, SQL, English

Job type:

Full-time

• Control providing support to IT solution and application in terms of development mobile and web-based application, in order to support IT functions, satisfy customer needs, and ensure effective business operations aligning with goals, objectives, and policies.
• Key Roles and Responsibilities.
• Support POS systems.
• Support operational incident raises through service desk team and perform troubleshooting.
• Lead the investigation and analysis of issue's or incident's root cause, short-term/long-term solutions.
• Continuously improve productivity of support.
• Coordinate with related parties to perform the activities.
• Bachelor's Degree in Computer Science/ Statistic / Information Technology or related fields.
• At least 2 years' experience in related area.
• Have skill on SQL statement (Query, Stored procedure, Function) will be advantage.
• Systematic thinking, proactive, self-motivated, fast learner and willing to contribute and work as a team.
• Ability to work on multiple tasks/projects and prioritize tasks or projects.
• Interpersonal and customer relation skills.
• Able to communicate in English will be advantage.
• Additional Information.
• Able to work in shift.