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Skills:

Norwegian

Job type:

Full-time

• Trondheim, Norway (Remote).
• Contract.
• Workplace: remote.
• Department: Norwegian.
• SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.
• Right now, we're expanding our talent bench - a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
• If you're ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.
• Deliver outstanding customer support via calls, chats and emails;.
• Build strong and lasting customer relationships;.
• Keep up with evolving tools and technology;.
• Handle sensitive customer data with care and security;.
• Apply the latest and greatest customer happiness practices;.
• Maintain deep understanding of client solutions and meet KPI;.
• Communicate with developers and cross-functional specialists;.
• Native Norwegian and good English communication skills (at B2 level or higher);.
• 6+ months of experience in customer support role;.
• CRM systems expertise;.
• Strong analytical thinking and research skills;.
• Positive, proactive and responsible attitude;.
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload);.
• Experience in technical support;.
• Provide services during flexible hours;.
• Opportunity to cooperate fully remotely;.
• Inclusive international environment;.
• Compensation in USD;.
• Rewards for referring friends;.
• Balance between project workload and personal time, but also - internal health policy;.
• Responsive leadership interested in your development and long-lasting cooperation;.
• Greenhouse conditions for self-development;.
• A culture built on trust, with no time-tracking requirements;.
• (http://www.supportyourapp.com/)If this is about you - let's get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together .
• Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.
• You can learn more about the company and its culture by visiting our [official website](https://supportyourapp.com/) and social pages on [Facebook](https://www.facebook.com/supportyourapp/), [Instagram](https://www.instagram.com/supportyourapp?igsh=eDJycGdkbnVkMnBr), and [LinkedIn](https://www.linkedin.com/company/supportyourapp/posts/?feedView=all).
• So if you're a proactive.
• Support Specialist.
• who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!.
• Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
• Know someone perfect for the role? [Refer them](https://supportyourapp.com/referral/) and get rewarded!.
• _We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law._.
• _Your personal data will be processed as described in the SupportYourApp_ [_Candidate Privacy Notice_](https://supportyourapp.com/candidate-privacy-notice/)_._.
• Apply.
• Apply at SupportYourApp](https://apply.workable.com/supportyourapp/j/ADA357CE66/apply).