What's your role in the team?

As Tiktok operations admin, your focus is to execute on daily operations on Tiktok backend and Pomelo operations systems including uploading orders, managing channel inventory and product creations

• Exporting and importing orders from Tiktok Seller Center into Pomelo Operations System
• Monitor and track order status, coordinate with operations team to ensure the SLA for order fulfillment is met and escalating any delays or issues to team lead
• Execute internal transfer orders and Collaborate with the operations teams to coordinate the receipt, storage, and distribution of products, ensuring the efficient use of warehouse space.
• Carry out sample management, organization of sample room and coordinate receiving and returns of samples with warehouse
• Create and maintain SKUs for all products in the Tiktok seller center.
• Ensure the accuracy and consistency of SKU information, including product names, descriptions, and pricing.
• Regularly conduct inventory checks and reconcile them with the records in the internal systems to identify discrepancies.

Who are we looking for?

• Interest or Experience at Tiktok Shop or other Social Commerce Platforms
• Strong analytical skills and commercial driven mindset
• Creative thinking with the ability to develop and test hypotheses
• Good project management skills
• Excellent teamwork with strong communication skills and can build relationships and coordinate cross functional with people from different background
• Strong verbal and written communication skills in English
• Highly self motivated, proactive and can-do attitude
• Studies in marketing, business-related or economics degree a plus

If you're looking for an environment that provides a platform for learning, a diverse culture, and the opportunity to truly drive change and make a difference, join us now! #BeTheBestYouAtPomelo