Key Responsibilities:

• Lead and manage the Collection Team to ensure efficient and timely debt collection processes
• Monitor and verify the accuracy of collection documents, including original receipts from departments and warehouses
• Prepare billing and collection documents for sales representatives to support collection activities
• Validate accounts receivable (AR) records after payment posting by the accounting team
• Monitor outstanding receivables, analyze aging reports, and prepare reports/data for review meetings with relevant stakeholders
• Issue collection letters and follow up on overdue payments to ensure timely settlement
• Coordinate with internal and external parties to resolve collection issues and improve operational efficiency
• Provide collection forecasts and coordinate with related functions for funding requirements

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field
• Minimum 3–5 years of experience in Collection or Accounts Receivable (AR), with proven team management experience
• Strong understanding of billing, collection processes, and AR systems
• Good analytical skills with the ability to track and resolve outstanding issues effectively
• Excellent coordination and problem-solving skills
• Proficient in Microsoft Excel (Advanced functions such as Pivot Tables, VLOOKUP/HLOOKUP); knowledge of PowerPoint is a plus
• Familiarity with AI tools or digital solutions will be an advantage