Experience:

5 years required

Skills:

Leadership Skill, Japanese, Mandarin, English, Thai

Job type:

Full-time

• Oversee adherence to store SOPs, stock accuracy, and financial integrity.
• Conduct regular audits to ensure compliance and quality execution.
• Sales Growth & Active Selling Leadership.
• Analyze area-level performance to drive sales and elevate conversion rates and ATV.
• Implement strategies that transform service teams into high-engagement active sellers.
• Partner with Store Managers to identify revenue opportunities and execute improvement plans.
• People Leadership & Talent Development.
• Coach and empower Store Managers to operate autonomously and effectively.
• Drive workforce planning, succession readiness, and staff capability development.
• Foster a culture of accountability, professionalism, and brand ambassadorship.
• Customer Experience & Brand Standards.
• Ensure consistent delivery of premium service and visual merchandising excellence.
• Uphold strong brand storytelling and heritage through regular staff coaching.
• Inventory Management & Stock Flow Optimization.
• Manage slow-moving inventory through transfers or re-merchandising.
• Ensure productive replenishment, accurate stock flow, and minimized shrinkage.
• What Success Looks Like.
• Strong cluster sales performance and KPI achievement.
• High stock accuracy and reduced shrinkage.
• Consistent customer experience excellence across stores.
• Well-developed, high-performing store leadership teams.
• Bachelor's degree in Business Administration, Retail Management, or related fields.
• Minimum 5 years' experience in multi-store retail operations (fashion/premium retail preferred).
• Proven success in driving sales, operational excellence, and team leadership.
• Strong knowledge of SOPs, workforce planning, inventory processes, and retail systems (POS, ERP, analytics).
• Language proficiency: Fluent Thai. English, Mandarin, or Japanese language skills are an advantage.
• Key Competencies.
• Operational discipline & attention to detail.
• Strong leadership and coaching capability.
• Analytical mindset with ability to interpret KPIs.
• Problem-solving and strategic execution.
• Resilience in fast-paced retail environments.
• Excellent cross-functional coordination (IT, HR, Supply Chain, VM).
• Why Join Us?.
• Lead a high-impact, multi-store retail function.
• Drive meaningful operational and commercial outcomes.
• Work with a respected, premium retail brand.
• Grow your leadership career in a dynamic environment.
• This position is six days per week.