Job Position

The Business System Analyst will be the strategic liaison between our business users and IT technical teams. You will dive deep into business requirements, architect innovative solutions, and translate business solutions into effectively designed systems for the development team.

Job Responsibilities

• Understand and ensure that business requirements, expectations and opportunities for business are identified, prioritized and represented in IT strategies, also identify the key success factors, current issues and potential solutions to measure the success of the project/strategies.
• Provide technical expertise in assessing IT applications and initiatives to improve and support business processes.
• Lead and provide solutions for application development throughout the lifecycle to business users, developers, and designers.
• Manage Stakeholder Relationships: Lead workshops and discussions with business leaders, users, and external vendors to define project scope, manage expectations, and drive consensus.
• Architect the Future State: Lead the analysis and design of business processes, mapping the "AS-IS" state and architecting the optimal "TO-BE" solution.
• Translate requirements into blueprints: Convert high-level business needs into detailed functional specifications, user stories, and process flows for the development team.
• Document business requirements, test cases, and workflow, including training (e.g. SAS, In-House application development).
• Champion Technical Excellence: Provide expert guidance on the capabilities of IT applications and platforms, ensuring solutions are scalable, efficient, and secure.
• Work closely with business users and vendors to ensure the best practices of IT software development life cycles.
• Act as a focal point or Project manager, manage and coordinate the project team, project-related third-party relationships (e.g. offshore providers, Software vendors) deliver on its commitments from solution/vendor selection to go live.
• Enable Business Readiness: Drive business change management, process reengineering, and user training to ensure successful adoption of new solutions.
• Uphold Quality Standards: Lead user acceptance testing (UAT) to ensure software quality.
• Investigate and resolve application functionality-related issues, troubleshoot and identify modifications needed to meet business processes.

Job Qualifications

• Bachelor’s degree in information technology, computer science, engineering, IT or a related field.
• Minimum of 5 years of hands-on experience in business analysis, system analysis or project management.
• Flexible, creative, and up-to-date in the Technology movement to create business solutions.
• Able to multitask and prioritize workload, supporting multiple projects.
• Demonstrable experience translating business logic into technical requirements and system diagrams.
• Proven experience in stakeholder management and influencing senior leaders.
• Good command in English (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.