Experience:

1 year required

Skills:

Customer Relationship Management (CRM), Business Development, Risk Management, Negotiation, Procurement

Job type:

Full-time

• Sales Strategy & Business Development.
• Develop and execute the company's logistics sales strategy.
• Identify new business opportunities across target industries.
• Expand market share through customer acquisition and retention.
• Set annual, quarterly, and monthly sales targets.
• Revenue & Profitability Management.
• Achieve revenue, margin, and profitability objectives.
• Monitor sales performance against budgets and forecasts.
• Optimise pricing strategies while maintaining competitiveness.
• Drive profitable business growth.
• Key Account Management.
• Build long-term relationships with strategic customers.
• Negotiate high-value contracts and service agreements.
• Ensure customer satisfaction and retention.
• Identify opportunities for cross-selling and upselling logistics services.
• Team Leadership.
• Lead, mentor, and develop regional or national sales teams.
• Establish KPIs and monitor team performance.
• Conduct regular coaching, performance reviews, and training.
• Foster a high-performance sales culture.
• Market Intelligence.
• Analyze market trends and customer requirements.
• Monitor competitor activities and pricing.
• Identify emerging logistics opportunities and industry developments.
• Recommend new service offerings based on market demand.
• Customer Solutions.
• Understand customer supply chain challenges.
• Collaborate with operations to design customised logistics solutions.
• Present value-added proposals and cost-saving initiatives.
• Ensure solutions align with operational capabilities.
• Cross-Functional Coordination.
• Work closely with Operations, Finance, Customer Service, and Procurement.
• Ensure seamless onboarding of new customers.
• Support service quality improvements.
• Resolve major customer escalations.
• Contract & Commercial Management.
• Lead commercial negotiations.
• Manage contract renewals and amendments.
• Ensure commercial compliance and risk management.
• Reporting & Performance Management.
• Prepare sales forecasts and pipeline reports.
• Track conversion ratios and sales KPIs.
• Present business reviews for Senior Leadership Team.
• Recommend corrective actions when targets are not met.
• Customer Relationship Management (CRM).
• Maintain an accurate sales pipeline.
• Ensure CRM data integrity.
• Track customer interactions and opportunities.
• Analyse customer buying behavior.
• Bachelor's degree in business, Logistics, Supply Chain, Marketing, or a related field MBA is often preferred.
• 10 - 15+ years of experience in Logistics or Supply Chain Sales.
• 5+ years in a Senior Sales Leadership Role.
• Experience in sectors such as Freight Forwarding, Contract Logistics, Warehousing, Transportation, 3PL, or integrated supply chain solutions.
• Having a "CAN-DO" and "possible" attitude is absolutely compulsory.
• Excellent communication and negotiation skills are essential, as is a professional appearance.
• Proficient in creating winning bid and acquiring new customers through integrated sales strategies.