Siam Commercial Bank (SCB)
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Change Management Expert
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Job Description
Job Descriptions:
- Review Change to approve or reject request based on Impact assessment, mandatory readiness sign off
- Support project team to integrate change management activities into their project plans
- Summarize CAB agenda, prepare CAB presentation, and submit after CAB minute of meeting
- Be flexible and available to interact and connect with people at all levels in the Company in business and non-business hours for Change management inquiry or assist
- Develop and deliver Change/Release retrospect reports to distribute to executive audience(s) and drive discussion of all recent rollbacks, changes causing incident with root cause and prevention, Within/ Over SLA, and violation changes in a weekly CAB meeting
- Utilize Service Now tool to automate available metrics, trending and reporting for best practices
- Perform root cause analysis and review with Change requester for any Change causing incident, Rollback, or Violation
Qualifications
- Preferred Bachelor or Master’s degree in information systems, Information Technology, or related degree
- At least 5 years of related IT Service Management especially on Change Management
- Good analytical, problem solving, communication and interpersonal skills
- Knowledge in operations management, strategic planning and execution
- ITIL certificate preferred
We're committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Salary
- Negotiable
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Banking & Finance
Location:Bangkok
Website:careers.scb.co.th/th
Founded in:1906
Ranking:4/5
Siam Commercial Bank (SCB), officially known as The Siam Commercial Bank Public Company Limited, is Thailand's first indigenous bank, established by royal charter on January 30, 1906. Over its more than 110-year history, SCB has played a pivotal role in the development of Tha ...
Why join us: Joining Siam Commercial Bank means becoming part of a legacy that has been instrumental in shaping Thailand's banking industry. At SCB, we value innovation, collaboration, and a commitment to excellence. Employees are provided with opportunities for professional gro ...
Head office: Siam Commercial Bank PCL., Head Office 9th Floor, Zone C, 9 Ratchadapisek Rd., Jatujak, Bangkok, Thailand 10900
Benefits
- Professional development
- Learning & Development Opportunities
- Five-day work week
- Performance bonus
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