Chanel (Thailand) Co., Ltd.
Retail Learning & Development Partner
atChanel (Thailand) Co., Ltd.About the role
We are looking for individuals with a strong passion for people development and belief in investing in personalized learning paths for employees!
As our Retail Learning and Development Partner, you will enable our Fashion Advisors to be the Front Face of Chanel by building their confidence and strengthening their ability to create an emotional connection with the clients to the brand.
You will play the role of an active coach in engaging our Fashion Advisors by enhancing their learning and development to drive loyalty and sustaining the speed and depth of Chanel’s business growth.
Location: Chanel Boutique
What impact you can create at Chanel
- Act as an internal boutique learning specialist and supports boutique staff in their learning journey and growth in the workplace
- Customize learning solutions and individualized coaching methods
- Be the Fashion Advisors’ trusted “go-to” advisor in Learning and Development
- To engage and develop the boutique sales force and transmit brand values to inspire them to provide exceptional client experience, as well as to enjoy, learn and grow whilst doing so
- To facilitate in-boutique training, learning solutions (including digital ones) and field coaching and follow-up
- Partner with Head of Boutique to strategize and develop a comprehensive people development plan to plan and track coaching conversations with boutique staff to help them in their work and in meeting performance and service objectives
- To ensure and measure learning and coaching effectiveness in order to achieve learning and business objectives
- Onboard new hires in the boutique
- Proactively provide new people intelligence or pulse of the retail teams to the leadership team
You are energised by
- Collaborating with a dedicated team in a fast-paced retail environment.
- Providing expert advice and support to both staff and clients.
- Engaging in projects that challenge and expand your skills.
What you will bring
- Minimum bachelor’s degree (any field)
- At least 3 years’ work experience in a coaching/training/mentoring/learning & development/ training in Fashion related business
- On-floor boutique or store management experience from luxury fashion business will be highly advantageous
- Excellent interpersonal and coaching skills with strong passion for people development and client service excellence
- Strong presentation and communication skills
- High energy level, ability to exercise assertiveness when required
- Organized and able to work independently with minimal supervision
- Ability to work at the boutique and retail hours
What Chanel can offer you
- The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- Competitive compensation and benefits package.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Retail
- Senior Management
Job type
- Full-time
Company overview
Size:100-500 employees
Industry:Clothing / Textile
Location:Bangkok
Website:www.chanel.com
Founded in:n/a
Ranking:4/5
At CHANEL, the foundation of our success starts with our employees who defend the values of excellence, creativity, style, and modernity that ensured the originality of Coco Chanel in her time and continue to do so today. Within CHANEL, a true "culture of quality" exists where everyone ...
Why join us: With a rich heritage and successful history in luxury fashion and cosmetics, Chanel is the global benchmark of modern elegance, impeccable quality and style. Our products, and our cultural values, blending both tradition and innovation, have been delivering the values of femininity, freedom and m ...
Head office: 8th Floor, The Offices at Central World 999/9 Rama I Road, Pathumwan, Bangkok. 10330 Thailand
Benefits
- Life Insurance
- Social Security
- Accident Insurance
- Health Insurance
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