JOB PURPOSE

The PMO Manager for the Deliver & Collect project plays a pivotal role in ensuring the successful delivery of projects related to Customer Experience & Logistics. This role involves partnering closely with leadership teams, stakeholders, and cross-functional teams to drive project deliverables on time, within budget, and aligned with the company's overall strategy. The PMO Manager will control the entire project management process, manage product teams, set timelines, and ensure successful product development and launch. Additionally, they will facilitate change management, recommend project governance, drive project execution, manage risks and issues, facilitate communications, and act as the central point of contact for all stakeholders involved in the project.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Partner closely with Customer Experience & Logistics leadership teams, Customer Planner (Sales op) with Cross Functions through managing all Stakeholders to ensure Project deliverables with On-time.

• Working with Market SPOC, PEX, Global Project, Tech Lead, IT Partners teams to define Tech features and requirements with perfect Tech design, ensuring that they align with the company's overall strategy and Process efficiency.

• Control entire Project Management process, this includes managing product teams (squads), setting product development timelines, and ensuring that products are developed within budget and on schedule.

• Work closely with cross-functional teams, including Customer Experience, Logistics, Sales Operation, Customer Planner, CSP and Sales to ensure that products are developed and launched successfully.

• Facilitate to deliver New ways of working / Change management in Stock Management ‘s roles and responsibilities with fully Adopted Tech Experience and Interfaced.

• Recommend and put in place required project governance, considering review/ meeting cadences, participants at different governance forums.

• Drive & oversee the execution of projects in the Market.

• Delegate Project objectives and tasks to teams and workstreams.

• Lead the delivery of key milestones / deliverables in the workplan.

• Connect workstream leads to subject matter experts (as required) on critical design decisions and risk / issue mitigating strategies.

• Proactively identify and manage risks and issues.

• Manage the scope of the project and control changes to scope and/or objectives.

• Escalate risks/issues that cannot be mitigated / resolved at the team level to the Change Lead & required stakeholders for decision-making.

• Drive effective communications on project status and performance in the Market.

• Facilitate reporting of project progress to leads and sponsors at governance meetings.

• Act as PMO (Project Management Officer) for assigned Project and Point of Contact for All stakeholders.

WHAT YOU WILL NEED TO SUCCEED

• At least 10 years' experience in coordinating and driving projects/ Team transformation.

• Strong attention to detail.

• Ability to prioritize conflicting deadlines and requirements.

• Strong stakeholder management and communication skills.

• Ability to effectively communicate with Senior Leaders.

• Good quantification and analytical skills in agile environment require the ability to be flexible and work in “gray” areas.

• Strong growth mindset and team spirit, proactive approach to issues and opportunities

• Good command of Thai & English

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.