Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Job Title
HR Intern - Employee Engagement, Internal Communication & Events

We are looking for a proactive and detail-oriented intern to support Employee Engagement, Internal Communication, HR
events, and people experience initiatives.
This role will assist in creating communication materials, coordinating activities and vendors, tracking participation and
feedback, preparing reports, and supporting the smooth execution of employee programs across locations.
The intern will play an important role in helping HR deliver engaging, well-organized, and impactful employee initiatives.

1) Internal Communication Support
Draft invitation emails, launch messages, reminders, and attendance confirmation emails for HR programs and activities
Prepare employee-facing announcements for events, surveys, training, and special initiatives
Adapt communication content for different target groups such as all employees, leaders, managers, or selected functions
Support creation of communication artwork, simple visuals, and content layout for internal campaigns

2) Survey, Feedback, and Insight Support
Help create needs analysis surveys to understand employee learning interests and engagement preferences
Collect, organize, and summarize survey results, participation data, and employee feedback
Identify key themes, trends, comments, and improvement points from survey and event results
Support HR in turning feedback into practical recommendations for future activities, communication, format, or timing

3) Reporting and Tracking Support
Track attendance, completion, participation, and no-show trends for HR activities
Compile post-event and post-session satisfaction results, comments, and qualitative feedback
Maintain organized participation records and simple dashboards or trackers
Prepare summary reports and visual recaps for HR review

4) Vendor and Coordination Support
Research and compare potential vendors, facilitators, trainers, and event partners
Assist in preparing vendor briefs, including event objectives, audience, timing, and expected outcomes
Support coordination with vendors on scheduling, materials, logistics, and final arrangements
Collect post-activity feedback to support vendor performance review

5) Budget and Administrative Support
Track actual spending against approved budget
Support payment follow-up, documentation collection, and finance coordination
Maintain organized files for invoices, quotations, vendor documents, and event records

6) Employee Engagement and Activity Support
Support design and coordination of employee engagement initiatives such as wellness activities, employee clubs, festive
celebrations, and community events
Assist in planning activities such as Bliss Break, themed office events, and special celebration programs
Help drive participation through communication, reminders, sign-up tracking, and attendance encouragement
Coordinate logistics including venue, set-up, food, materials, timing, and participant flow
Collect event feedback and support improvement recommendations for future engagement plans

7) Internal Event and HR Project Support
Support planning and execution of HR events, open days, employee experience activities, and internal campaigns
Draft simple MC scripts, event flow notes, and speaking scripts where needed
Prepare event materials such as posters, signage, slides, booth content, props, and registration materials
Support stakeholder coordination with HR, office admin, vendors, speakers, and other internal teams
Assist with event-day execution including registration, crowd flow, timing, issue handling, and general coordination
Prepare post-event recap materials, highlights, and participation summaries

8) Employer Branding and Content Support
Draft employee stories, spotlight content, and learning or engagement highlights
Support internal branding and LinkedIn-style content to showcase culture, development, and employee experience
Assist in preparing presentation materials and key messages for office visits or external showcases

9) Cross-Site and Special Project Support
Support coordination of selected HR activities across multiple locations when needed such as Phuket, Chiang Mai and
Siem Reap
Help adapt communication and logistics to suit different office needs
Create one-pagers, infographics, and visual summaries for HR concepts, activities, or survey results
Support other ad hoc HR and employee experience projects as assigned

Good communication skills in Thai and English
Basic skill in Microsoft Office or Google Workspace, especially Excel/Sheets and PowerPoint/Slides
Able to use Canva or similar tools for simple posters, visuals, or one-pagers
Organized and detail-oriented
Able to coordinate and follow up with different people
Willing to learn and support both planning work and event-day execution
Interested in HR, employee engagement, communication, or event coordination

Currently studying or recently graduated in Human Resources, Business Administration, Psychology, Communications,
Marketing, Event Management, or related fields
Be able to complete the internship at least 2 months
Previous internship, campus activity, event organizing, or communication content experience is a plus
Interest in HR, employee engagement, employer branding, internal communication, or event management
What Success Looks Like in This Role
Events and activities run smoothly with strong coordination support
Internal Communication is clear, timely, and well-prepared
Reports and trackers are accurate and easy to use
Employee feedback is captured clearly and turned into actionable insights
HR materials are organized, engaging, and professional

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!