TikTok Shop - Vendor Key Account Management, Lifestyle (Thailand)

atTikTok Technologies Co., Ltd.
Responsibilities


The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.


In this role you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service. Join us as we drive the future of e-commerce here at TikTok. Roles & Responsibilities:

  • Manage and incubate a portfolio of 100+ long-tail Lifestyle sellers, with the goal of accelerating their growth and elevating them into key GMV contributors.
  • Build strong, trust-based relationships with merchants and secure competitive deals aligned with campaign objectives, category trends, or seasonal opportunities.
  • Strengthen seller capabilities in content creation and affiliate activation, to drive visibility and sales through TikTok’s content-driven ecosystem.
  • Identify new areas of collaboration aligned with each seller’s short-term performance targets and long-term business expansion roadmap.
  • Ensure sellers deliver high-quality service across operations—including chat responsiveness, on-time delivery, and product accuracy.
  • Drive improvements in key operational metrics such as cancellation rate, return rate, and shipping lead time, to increase buyer conversion and satisfaction.
Qualifications


Minimum Qualifications:

  • Bachelor's Degree or above
  • Excellent interpersonal and negotiation skills
  • Attention to detail, affinity with numbers and logical thinking
  • Fluent in Thai and English, proficiency in Mandarin is a plus to communicate with Chinese sellers
  • Proficient in Excel and ppt


Preferred Qualifications:

  • 2 years+ experience in ecommerce; direct experience in relevant categories preferred; experience working with a mass group of sellers also preferred
  • Embracing a fast-paced environment in the E-commerce industry and flexibility
  • A good team player, fast learner and open to changes
  • Problem solving skills and a can-do attitude.
Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Retail
Job type
  • Full-time

Company overview

Size:500-1000 employees
Industry:Advertising / Media
Location:Bangkok
Website:careers.tiktok.com
Founded in:2016
Ranking:4/5

TikTok Technologies Ltd. is a global technology company known for its popular short-form video platform, TikTok. With a mission to inspire creativity and bring joy, TikTok connects millions of people worldwide through an innovative and engaging platform. The company, a subsidiary ...

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Why join us:

Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and emb ...

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Head office: 1 อาคารพาร์ค สีลม ชั้น 8 ยูนิต 801-808 ถนนคอนแวนต์ แขวงสีลม เขตบางรัก กรุงเทพมหานคร 10500
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