TikTok Shop - TikTok Shop Governance Strategy Operation
atTikTok Technologies Co., Ltd.Responsibilities
About the Team E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers, and creators. Responsibilities As a Governance Strategy Operation, you will play a crucial role in ensuring that the platform adheres to regulatory requirements while driving strategic improvements. Key responsibilies include: 1. Ensure platform compliance with regulatory and platform requirements for products, content, sellers, and creators. Drive continuous improvement in platform product compliance. 2. Create, optimize, and implement policies to mitigate platform risks and collaborate with moderation and other cross-functional teams to optimize policy enforcement. 3. Monitor key performance metrics, identify gaps, use analytical data to develop insights, and propose actionable solutions. 4. Conduct market research on laws, rules and regulations to identify stakeholders needs and market gaps. 5. Support localization, GTM and deployment of global initiatives and product changes in the TH market.
Qualifications
Minimum Qualifications 1. Bachelor's degree or above. 2. Working experience in any relevant industry or field, preferably tech or consulting. 3. Demonstrated leadership abilities in leading projects, teams or in other extra-curricular activities. 4. Problem-solving with analytical thinking, able to breakdown complex problems into constituent drivers. 5. High-achiever with a strong work ethic and ability to work independently in a fast-paced environment. Preferred Qualification 1. Familiar with E-commerce compliance requirements and governance management, with a certain level of business sensitivity and risk awareness. 2. Proficiency with implementing and optimizing business processes. 3. Basic application knowledge of SQL and advanced Excel is preferred. 4. Excellent coordination skills and communication skills across multiple cross-functional teams, with experience working in a global or regional setup preferred. 5. Program management experience. 6. Product business requirements writing experience and coordination with Product development.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Retail
- Strategy / Planning
Job type
- Full-time
Company overview
TikTok Technologies Ltd. is a global technology company known for its popular short-form video platform, TikTok. With a mission to inspire creativity and bring joy, TikTok connects millions of people worldwide through an innovative and engaging platform. The company, a subsidiary ...
Why join us: Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and emb ...
Benefits
- Health Insurance
- Learning & Development Opportunities
- Maternity leave
- Professional development
- Dental Insurance