Strategy Evaluation Quality Assurance - Thai

atTikTok Technologies Ltd.
Responsibilities


About the Team Strategy Evaluation is a specialized QA team that prevents risks and keeps the platform safe by taking both preventative and reactive moderation of user generated text-based contents. We are committed to monitoring the safety environment as well as ecological atmosphere of the features for Global Applications (TikTok) by providing regular evaluation and systematic analysis, as well as improving the quality of labelling to prevent vulnerability in community content and enhance accuracy. Job Responsibilities:

  • You will perform quality assessments and atmosphere evaluations of the elements on our global products, including but not limited to comments, search and sensitive words.
  • You will participate in global and regional Policy Issue Projects by multiple measurements, provide feedback proactively using strong language and cultural knowledge.
  • You will work closely with SPO, Product BP and other relevant stakeholders, by providing insights as well as root cause analysis under regular outputs.
  • Data analysis of low quality comments in your respective market's TT atmosphere.


Provide strategies and valuable feedback to Policy and PnP team for market improvement and safer TT community.

  • Create a wordlist based on the user's specific strategy request, responsible for adding keywords in antidirt system and maintaining keywords in the wordlist.
  • Quality assessments and atmosphere evaluations of the elements on our global products, including but not limited to comments, search and sensitive words.
  • Participate in global and regional Policy Issue Projects by multiple measurements, provide feedback proactively using strong language and cultural knowledge.
Qualifications


Minimum Qualifications

  • Bachelor’s Degree or above
  • About 2 years work experience, preferably in Quality Assurance role in a Content Moderation/Content Quality/Safety environment.
  • Proficient Thai as a working language, proficient English skills at all levels (reading, writing, listening, speaking) for daily communication
  • QA and quality improvement experience, familiarity with RCA and data analysis


Preferred Qualifications

  • Knowledge of TikTok App, functions and services.
  • Strong interpersonal skills, excellent attention to detail, precision and accuracy
  • Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
  • Your resilience and commitment to self-care to manage the emotional demands of the role.
Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Quality Assurance
  • Strategy / Planning
  • Finance
Job type
  • Full-time

Company overview

Size:500-1000 employees
Industry:Advertising / Media
Location:Bangkok
Website:careers.tiktok.com
Founded in:2016
Ranking:4/5

TikTok Technologies Ltd. is a global technology company known for its popular short-form video platform, TikTok. With a mission to inspire creativity and bring joy, TikTok connects millions of people worldwide through an innovative and engaging platform. The company, a subsidiary ...

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Why join us:

Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and emb ...

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Head office: 1 อาคารพาร์ค สีลม ชั้น 8 ยูนิต 801-808 ถนนคอนแวนต์ แขวงสีลม เขตบางรัก กรุงเทพมหานคร 10500
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