Q-CHANG is a Home & Living service platform with the mission to ensure quality, transparency and productivity for the ecosystem in ASEAN. We are operating under the funding from SCG to groom the industry game-changer and we are growing.

• Take ownership of the system issues from user, report to stakeholders and oversee the resolution
• Work closely with product manager, quality assurance and developer team to resolve ongoing issues
• Create test case, test script to execute product testing and send test result to developer team for supporting the incident
• Provide status report and report issues to update stakeholders
• Reproduce, diagnose and identify solutions to troubleshoot or resolve system issues and incident

• Bachelor's Degree in Business, Computer Science, Computer Engineering, Information Technology or related field
• At Least GPA of 2.70 for a Bachelor's degree and 3.30 for a Master's degree.
• At least 1 - 3 years of experience in Computer Engineering, Information Technology or related field
• Experience in software testing or technical support is a plus
• Experience in e-commerce business is a big plus
• Excellence in spoken and written English
• working Hours : 6 day/week (Mon-Sat or Sun-Fri)
• work from home and onsite