Customer Insight Analyst - SCGP

atSCG


Job Summary

Responsible for transforming customer and market data into actionable business insights to support strategic planning, sales forecasting, and marketing decisions. This role develops market intelligence, analyzes customer and competitor trends, and delivers data-driven recommendations to enhance business performance.

Job Description

Develop and maintain a well-structured, accurate, and up-to-date customer and market database to support business decision-making.

Analyze customer, market, and business data to support annual strategic planning and medium-term business plans.

Prepare sales forecasts and rolling sales plans to provide business outlooks and support commercial planning.

Monitor and report sales performance, market trends, customer activities, and competitor movements for management review.

Conduct in-depth market and customer analysis using analytical tools to identify business opportunities, market trends, and actionable insights.

Translate customer and market insights into marketing plans and initiatives that support business growth and sales performance.

Prepare executive reports and presentations to communicate key findings and strategic recommendations to stakeholders.

Qualifications

Bachelor's or Master's degree in Business Administration, Accounting, Applied Statistics, Economics, Marketing, Data Science, or related fields (Bachelor GPA > 2.70, Master GPA > 3.30)

1–6 years of experience in market analysis, customer insights, business analytics, marketing analytics, or related fields

Strong knowledge of market research, customer analytics, sales forecasting, and business planning

Proficient in data analysis, reporting, and visualization tools (e.g., Excel, Power BI, Tableau, or similar analytical tools)

Strong analytical thinking with the ability to interpret complex data and translate insights into business recommendations

Excellent communication, presentation, and stakeholder management skills with attention to detail

Good command of English in verbal and written communication (TOEIC > 550)

Willing to work onsite at SCG Packaging Public Company Limited (Bang Sue, Bangkok)

Experience required
  • 3 years
Salary
  • Negotiable
Job function
  • Analyst
Job type
  • Full-time

Company overview

Size:50000 employees
Industry:Chemical / Plastic / Paper
Location:Bangkok
Website:career.scg.com
Founded in:1913
Ranking:4/5

“Passion for Better”
SCG, a leading conglomerate in ASEAN and entering its 111th year of stable growth, recognizes the importance of responsible business practices. It is elevating its operations by integrating sustainable development strategies in line with the United Natio ...

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Why join us:

เพราะว่าหัวใจของวัฒนธรรมองค์กร คือ คนเอสซีจี หรือ SCG People ที่ยึดมั่นและปฏิบัติตามอุดมการณ์ 4 และเป็นคน Open & Challenge เพื่อเป็นการสร้างชื่อเสียง ขององค์กรให้เป็นที่ยอมรับในภูมิภาคอาเซียน ในฐานะองค์กรแห่งนวัตกรรมที่น่าร่วมงานด้วยและเป็นแบบอย่างด้านบรรษัทภิบาล และการพัฒนาอย่างยั่งยืนตามวิส ...

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Head office: 1 Siam Cement Road, Bangsue, Bangkok 10800 Thailand
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Benefits

  • Life Insurance
  • Five-day work week
  • Flexible working hours
  • Health Insurance
  • Transport Allowance
  • Performance bonus
  • Dental Insurance
  • Provident fund
  • Professional development
  • Education Allowance
  • Accident Insurance
  • Gym membership
  • Learning & Development Opportunities
  • Maternity leave
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