We are looking for a new-blood sales support who strives for serving customers and being a great team player, to be a part of something bigger than what the role literally is with the sense of propose.

• Supporting the sales force with general operations to help reach the team's objectives
• Dealing with and responding to high volumes of emails
• Answering phone calls from customers and deals with problems as they occur
• Engaging customers by responding to emails, texts, and phone calls
• Communicating internally important feedback from customers
• Taking sales information and rearranging it into an easily readable format
• Following up with customers to make sure that they are satisfied with a particular product
• Providing any necessary data or reports to sales team
• Exerting attention to details, as customers may have the same problems; reports the problems as necessary
• Arranging appointments between clients and sales team
• Updating contact information for clients
• Dealing with any customer complaints and resolves the issue as necessary
• Conducting any necessary administrative work including filing reports or presenting sales team with necessary documents

• High organizational skills and ability to manage a number of projects at the same time.
• Ability to prioritize own workload
• Strong communication skills
• Good command in English, both speaking and writing 
• Well versed in IT skills, for example, Microsoft Office Suite
• Having highly service mind and patience 
• Must be detail oriented
• Able to work flexible time 
• Experienced dealing with government organizations is a plus