Technical Support Supervisor
atSonepar (Thailand) Co., Ltd.Sonepar Thailand is the largest national B-to-B distributor of electrical, industrial automation and oil and gas products, services and related solutions. We are a proud member of the Sonepar Group, the world's leader in its market.We started our adventure in Thailand in 1994 under the brand DEP Engineering, providing a broad range of electrical products including switchgear, distribution cabinets, cables, wires and lighting, In 2012, DEP Engineering joined Sonepar to continue its development and benefit from the knowledge and the expertise of by the world's leader. Through this partnership we became one of Thailand's top electrical products supply firms. In 2014, ETS-Oakwell, an oil and gas specialist in electrical product and solution, founded in 2001, also joined Sonepar and brought its expertise in this highly specialized industry vertical. In 2020, together with Cable Solutions (Thailand), a specialized distributor of cables for residential, commercial and industrial projects, these three companies decided to combine forces and operate as one, Underthe brand Sonepar Thailand.
To explore and learn more about Sonepar Thailand, please visit www.soneparthailand.com
Role & Responsibilities
- Provide Technical Support to the Sales Team - including Joint Sales Calls
- As part of the Sales Process, identify business development opportunities
- Provide Training to the Sales Team and Customers
- Respond to customer inquiries and assist in analyzing, troubleshooting and resolving product problem
- Actively update, maintain product and application knowledge
Qualification
- Bachelor Degree in Engineering (Instrument and Control, Automation, Electrical)
- 5-7 years of proven experience in automation or related field.
- Excellent active listening skills and customer service skills.
- The ability to deal with multiple requests without being overwhelmed.
- The ability to remain professional under pressure.
- Fluent English and preferred with minimum TOEIC score 550
- Have an experience and knowledge in PLC.
- Have a good Attitude.
We are interested in knowing more about you! Start an exciting career and enjoy a number of employee benefits by applying online. Sonepar Thailand thanks all applicants, only those individuals selected for an interview will be contacted.
More information on Sonepar Thailand:
Website: www.soneparthailand.com
Skills required
- Automation
- Instrument
Experience required
- 7 years
Career level
- Middle Level
Skills optional
- English (Excellent)
Salary
- Negotiable
Job function
- IT / Programming
Job type
- Full-time
Company overview
Sonepar is an independent electrical products distribution group headquartered in Paris, France, operating in 40 countries.
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Why join us: At Sonepar Thailand, we believe every associate contributes to our success, fostering a culture of adaptability, daring, and continuous learning. We value relationships with customers, suppliers, and our team, promoting unity, synergy, and agile adaptability. Joining us means becoming part of a g ...
