Shopee (Thailand) Co., Ltd.
Warehouse Training Executive (Scommerce)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- SOP Lifecycle Management: Conduct a recurring audit of all existing warehouse SOPs to ensure they align with current safety regulations, technology updates, and operational goals.
- Process Optimization: Proactively identify gaps or inefficiencies in workflows. Suggest data-driven improvements to streamline operations without compromising quality.
- Execution & Change Management: Lead the rollout of new procedures. Draft clear, concise documentation and ensure all updates are integrated into the central knowledge base.
- Cross-Functional Collaboration: Partner closely with Warehouse Leads and Floor Supervisors to validate that SOPs are practical, realistic, and being followed on the ground.
- Training & Mentorship: Develop and deliver training modules (visual aids, hands-on demos, or digital guides) for new hires and existing staff to ensure 100% compliance with updated standards.
- Compliance Monitoring: Establish KPIs to measure the effectiveness of training and the adoption rate of revised SOPs.
Requirements:
- 1+ years in Warehouse Operations, Logistics, or Process Improvement
- Advanced knowledge of WMS logic (e.g., SAP, Manhattan, Blue Yonder, or Oracle) is essential.
- Ability to translate complex technical processes into simple, actionable steps for a diverse workforce.
- Strong organizational skills to manage training schedules without disrupting high-volume warehouse output.
- Strong negotiation, and decision-making skills.
Skills required
- Compliance
- SAP
- Oracle
Experience required
- 1 years
Skills optional
- Negotiation
Salary
- Negotiable
Job function
- Distribution / Logistics
- Teaching / Training
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
