Shopee (Thailand) Co., Ltd.
Warehouse Assistant Manager_Inbound (Samut Sakhon)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Manage, plan, organize overall Inbound activities.
- Manage the team to achieve contractual and Business Plan KPI targets
- Ensure the availability of resources for the consistent achievement of agreed KPI targets
- Ensure effective communications with own department and other related departments is smoothly arrival and Inbounding of all shipment to warehouse following due date, SLA and KPI.
- Plan and manage Inbound team to achieve the department and business goals by strong analyst data and information
- Control and monitor internal procedures to ensure all are smooth
- Manage productivity of receiving and other functions within the department.
- Analysis the data to improve Inbound performance.
- Collaborate with team members, supervisors and managers to solve work-related problems
- Plan manpower to support all campaigns and ensure to meet all SLA.
- Manage new hires and team members in progression, coaching, mentoring, and consistently training in a constructive and educational manner to develop them for success.
- Counsel team members in work-related activities, personal growth, or career development including recommend or initiate personnel actions such as promotions, transfers, or disciplinary measures.
- Collaborate with Team Members, Supervisors and Managers to solve work-related problems.
- Assess training needs of team members and arrange or provide appropriate instruction
- Coordinate with WMS team to improve WMS to support operation
- To perform any other duties assigned by Manager
Requirements
- Bachelor’s Degree or higher in Logistic management, supply chain or any related field
- 5 years of progressive experience managing a B2C fulfillment operation (e-commerce highly preferred)
- Strong experience in Inbound area
- Good team player and demonstrate leadership capabilities
- Excellent Ability to handle multiple tasks while maintaining attention to detail and accuracy.
- Ability to effectively communicate in both the written and oral way English skills.
- Strong analysis skill.
- Good interpersonal and communication skills
- Strong knowledge of WMS system experience.
- Proficient with Microsoft Excel
- Able to work at Samut Sakhon province
Experience required
- 5 years
Salary
- Negotiable
Job function
- Distribution / Logistics
- Management
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
