Analyse and process return tasks & provide problem solving to Returns team

• Manage day-to-day order in WMS, arrange order activities to maximize the efficiency, reliability, timeliness and cost effectiveness of return process

• Provide data, information and return issue for supervisor to prepare monthly & daily report

• Communicate and coordinate with other team

• Analyse and solve the problem including improve Returns performance

• Handle return product to seller or buyer

• Improvement skill and competencies of the team member to meet KPI target

• Support all function process in Returns team and other department

• To perform any other duties assigned by the superior or manager

• Vocational degree and above in Logistic management, supply chain or any related field

• At least 1 year of working experience in warehousing (e-commerce is highly preferred)

• New graduate with potential profile is also welcomed (Bachelor's Degree)

• Proficient with Microsoft Excel

• Ability to work under deadlines and pressure

• Good interpersonal, communication and negotiation skills.

• Good team player

• Able to work on shift and day-off when required