Shopee (Thailand) Co., Ltd.
Quality Control Support (SPX) (Contract)
atShopee (Thailand) Co., Ltd.- Assist the hub team in addressing seller-related issues, resolving challenges quickly to ensure a seamless experience for sellers.
- Oversee pickup operations, manage escalations, and ensure smooth and efficient service delivery.
- Investigate missed pickups, identify root causes, and implement improvements to prevent future issues.
- Collaborate with the hub team to resolve stuck orders and maintain efficient order flow.
- Provide daily operational support, ensuring processes stay on track and service goals are met.
- Bachelor's degree or above, no specific field required. (Fresh Graduates is welcome)
- Proficiency in Microsoft Office; Excel knowledge is a plus
- Good attitude, logical thinking and strong analytical and problem solving skills.
- Ability to adapt and thrive in fast-pace dynamic environment.
- Excellent communication and teamwork abilities.
- Availability to work in the office 5 days a week and 1 day from home
Skills required
- Problem Solving
- Teamwork
Experience required
- any or no experience
Career level
- Entry Level
Skills optional
- Microsoft Office
Salary
- Negotiable
Job function
- Quality Assurance
- Customer Service
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4.5/5
Shopee delivers straightforward, secure and convenient online shopping through a mobile-focused marketplace enabling users to browse, purchase and sell products anytime and anywhere. The platform targets Southeast Asian markets, merging consumer-driven marketplace simplicity with ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
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