Shopee (Thailand) Co., Ltd.
Performance Planning & Control Tower (SPX Express)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Monitoring productivity and deep drive data to be backup in cost and Service Level Agreement (SLA) stat
- Ensure that all projects are delivered on-time, within scope and budget
- Develop the detail of project plan to monitor, track progress, and evaluate the performance
specifically to analyze the successful completion of short and long-term goals - Ensure the project has a cost estimating process in place to meet requirements and in line
with quality standards - Implement the improvement processes for cost optimization in term of manpower planning,
operation, and general expenses - Coordinate with other departments when necessary and maintain a good working relationship
with relevant stakeholders - Perform other related duties as assigned
Requirements:
- Good communication and presentation skills
- High analytical ability - critical and logical thinking and optimization
- Strong working knowledge of Spreadsheets (Excel/Google Sheets)
- Multitasking and prioritizing skills
- Proven working experience in project management
- Able to communicate in English is prefer
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Management
- Analyst
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
