Shopee (Thailand) Co., Ltd.
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Operations Improvement Strategy & Project Lead - Operations Excellence (SPX)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
Project Planning and Execution
- Develop comprehensive project plans, including scope, objectives, deliverables, timelines, and resource requirements, for network improvement initiatives.
- Lead project kickoff meetings, establish project governance structures and define roles and responsibilities for project team members.
Operation Process Analysis and Optimization
- Conduct a thorough analysis of our Operations Functions, such as transportation routes, productivity analysis.
Cross-Functional Collaboration
- Work closely with cross-functional teams, including operations (First Last Miles, Sorting Center, Linehaul), BI to align projects with business objectives and priorities.
- Provide regular updates and reports to higher-level management, including project plans, project progress, key performance indicators, and any issues or risks that require attention.
Requirements:
- Proven experience in project management, and change management preferably in logistics or transportation management
- Excellent analytical skills and the ability to interpret complex data to drive informed decision-making
- Demonstrated leadership abilities, with experience leading cross-functional teams and managing multiple projects simultaneously
- Excellent communication, presentation, and interpersonal skills
- Proficiency in Microsoft Office especially in PowerPoint (or Google Presentations)
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Distribution / Logistics
- Management
- Strategy / Planning
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
