Internal Compliance Executive (Shopee)

atShopee (Thailand) Co., Ltd.
Department Operations
LevelExperienced (Individual Contributor)
LocationThailand - Bangkok

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.


Job Description:
  • Provide regulatory and compliance advisory for business initiatives, product launches, and new features across the Shopee platform.
  • Review and draft internal guidelines, terms & conditions, FAQs, and public-facing articles to ensure clarity, accuracy, and legal compliance
  • Conduct compliance risk assessments for marketing campaigns, promotions, seller policies, and operational processes
  • Translate complex regulatory requirements into actionable internal policies and user-facing documentation
  • Coordinate with cross-functional teams (marketing, BD, operations, legal, PR) to support compliant implementation of strategic projects
  • Monitor regulatory developments and assess potential impact on business operations
  • Assist in preparing compliance documentation, regulatory responses, or internal reports as needed

Requirements:
  • Bachelor's degree or higher in Law.
  • More than 3 years of experience in compliance, regulatory affairs, legal advisory (experience in tech, e-commerce, or FMCG is a plus)
  • Strong understanding of regulatory frameworks relevant to e-commerce, advertising, consumer protection, and digital platforms
  • Excellent writing skills in English and Thai — able to draft clear, user-friendly documentation and T&Cs
  • Proactive, analytical, and solution-oriented mindset with attention to detail
  • Ability to work cross-functionally and communicate compliance concepts to non-legal stakeholders
  • Familiarity with platform economy or fast-paced digital business environments
  • Experience reviewing marketing materials or promotional mechanics from a compliance perspective
  • Comfortable working independently on multiple projects with tight deadlines
  • Fluent in English (written and spoken)
Skills required
  • Legal
  • English (Excellent)
Experience required
  • 3 years
Salary
  • Negotiable
Job function
  • Finance
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4.5/5

Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...

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Why join us:

Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...

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Head office: Shopee
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