Shopee (Thailand) Co., Ltd.
Customer Excellence Project & Data Analyst (SPX Express)
atShopee (Thailand) Co., Ltd.Department
LevelExperienced (Individual Contributor)
LocationThailand - Bangkok
Job Description:
- PMO changes regarding the channel enhancement e.g. volume allocation; CSAT implications and cost analyses
- PMO new channel capabilities implementation e.g. chatbot and ensure smooth change mgmt.
- Provides constructive and actionable data-driven or simplifies complex into more understandable insights report to various internal support groups as needed.
- Utilizes data / monitoring tools to compile and track quality performance in all aspects
Requirements:
- Bachelor's degree in logistics, supply chain management, business administration, or a related field.
- Experience in Project management and /or process improvement is a huge plus
- Excellent communication skills as this role will require collaboration and alignment with multiple teams
- Self-driven and good leadership skills to facilitate cross functional interactions
- Strong analytical skills to conduct data-driven decisions
- Be creative in problem-solving
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Analyst
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4/5
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Head office: Shopee
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
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