Commercial Analytics & Performance Fulfilment by Shopee)

atShopee (Thailand) Co., Ltd.
  • Own analytics and performance reporting for the Fulfillment by Shopee (FBS) Commercial team, covering FBS KAM and BD/KAM performance.
  • Track and analyze seller, cluster, and KAM performance across FBS programs, taking into account different KPI criteria across commercial teams.
  • Develop dashboards, analytical tools, and performance trackers to provide actionable insights and support business decision-making.
  • Build and improve seller-facing tools to help sellers better understand their performance and identify opportunities for growth.
  • Analyze performance gaps and identify opportunities to improve FBS adoption, seller performance, and commercial effectiveness.
  • Support the review and optimization of the FBS KPI framework, including KPI design, measurement methodology, and performance tracking.
  • Partner closely with FBS, Business Development, KAM, and BI teams to align KPI definitions, data requirements, and business priorities.
  • Drive cross-functional discussions and manage stakeholders to ensure insights are translated into clear actions and measurable business impact.
  • Bachelor's degree in Business, Economics, Finance, Engineering, Statistics, Data Analytics, or a related field.
  • 3-6 years of experience in business analytics, commercial analytics, performance management, strategy, or a related role.
  • Strong analytical and problem-solving skills, with the ability to translate data into business insights and actionable recommendations.
  • Proficient in Excel/Google Sheets and SQL; experience with BI or data visualization tools is a plus.
  • Good understanding of KPI design, performance tracking, and business performance management.
  • Strong business acumen and comfortable working with both commercial and data/BI teams.
  • Strong stakeholder management and communication skills, with the ability to align different teams and manage competing priorities.
  • Comfortable working in a fast-paced, cross-functional environment and independently driving projects from analysis through execution.
  • Experience in e-commerce, marketplace, commercial/BD, seller management, or consulting would be an advantage.
Experience required
  • 3 years
Career level
  • Middle Level
Salary
  • Negotiable
Job function
  • Analyst
  • Business Development
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4.5/5

Shopee delivers straightforward, secure and convenient online shopping through a mobile-focused marketplace enabling users to browse, purchase and sell products anytime and anywhere. The platform targets Southeast Asian markets, merging consumer-driven marketplace simplicity with ...

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Why join us:

Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...

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