Job Description:

• To identify and acquire new potential partners (participated venders/merchants for point redemption of both “X-Store” and “Scan & Pay” features)
• To drive usage / points redemption volume through partnership management, tactical campaigns, X-Store products management, and other initiate programs.
• To manage overall customers' experience, satisfaction and engagement including partners' relationship.

Major Role Responsibilities:

• Responsible for PointX platform for Point-burn/ redemption volume, X-Store Product management, new partners/ vender expansion, tactical campaign, customers & partners’ engagement, and other initiative projects.
• Manages new partners/ venders onboarding into the application as well as inventory and products management of X-Store.
• Creates loyalty mechanics and communication plan (Offline and Online media communication) to build point awareness into customer top of mind.
• Be a part to support on developing user interface and experience in digital communication channels.
• Gives requirement for improving customer experience and point usage of mobile app, Line, POS and other new channels.
• Forecasts, simulates, analyzes, and measures the success of campaign. Able to identify good, bad result and provide learning and recommendation for the next campaigns.
• Ready to take and fast response on special project for strategy and manage within Timeline.
• Works collaboratively with Product team, Finance and other related parties to deliver the company target.

Experience, Skills/Competencies

• At least Bachelor’s degree or Master’s degree in Business or Marketing. MBA is a plus.
• Over 8 years background in Marketing, Mobile application/ Technology sector, Retail Banking Business - Card Usage & Rewards Point program experiences are preferred.
• Have Retail industry knowledge.
• Understand in point loyalty scheme.
• Have Partnership management & negotiation skill.
• Marketing Analysis and communication skill.

Personal Attributes:

• Strong communication, analytical and inter-personal skills (written and verbal)
• Can-do attitude with an entrepreneurial spirit
• Ability to multitask while maintaining a strategic focus
• Strong organizational and administrative skills
• Well versed in current marketing and mobile/digital best practices
• Outgoing, proactive and team player