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Inside Sales Account Manager
atSAP Thailand Ltd.Job Description
- Selling company columns & consumables products to end-users in assigned territories, through multichannel inbound and outbound sales activities (phone, webchat, e-mail)
- Works towards driving proactive culture of calling customer based on database and generate new business
- Utilization of SAP CRM for updating the funnel and reporting
- Responsible for handling inbound enquiries for columns & consumables of chromatography and spectroscopy instruments
- Utilizing technical knowledge to deliver value to customers whilst driving the complete Agilent portfolio, willing to speak to customer to resolve customer issues
- Works closely with the sales management to drive sales and campaigns targeting various product lines and targets
- Maintain positive business relationships and improve customer satisfaction
- Ensures the portfolio is represented in all relevant customer-facing meeting and sales-oriented activities across the territory
- Meet targets assigned for new business drive and ramp to volume activities of new products released
- Use demand generation leads to create opportunities for sales order
- Works on inside sales assignments with broadly defined objectives (including driving customer to online store)
- Utilizing SalesLoft and other sales tools to drive Ecommerce business effectively
- Weekly report of sales pipeline and forecast
Qualifications
- Bachelor's or Master's Degree or equivalent
- 2-3 years of experience in inside/field sales position within a chromatography or spectroscopy company would be required
- Excellent tele-sales skills preferably in a technical sales environment
- Ability to effectively communicate on phone, oral and written communications, good English is benefit
- Comfortable with communicating and presenting proposals via webex/MS Teams
- Enjoying working in customer-facing environment
- Competency of advance MS Excel functions is highly appreciated (vlookup, pivot table, etc)
- Meticulous, customer-centric, proactive, goal-oriented and good time management
- Can work under pressure. High customer satisfaction/loyalty
- Firm believer of constant change and is highly adaptable in rapid change environment
- Able to work independently with minimal supervision. Excellent time management and problem-solving skills
- Ability to work as a team, willing to share and exchange information among team
Option to Work Remote
Travel Required
Schedule
Shift
Duration
Job Function
Experience required
- 2 years
Salary
- Negotiable
Job function
- Sales
- Business Development
- Management
Job type
- Full-time
Company overview
Size:n/a
Industry:Information Technology
Location:n/a
Website:n/a
Founded in:n/a
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