What you'll do:

Lead and manage affiliate operations across creator and seller campaigns, ensuring smooth execution from activation to delivery.

Manage and develop a team of Affiliate Campaign Specialists (CAMP) and Creator Managers (CM), ensuring clear roles, accountability, and team performance.

Plan team capacity and hiring needs based on campaign demand and business growth.

Ensure on-time and high-quality delivery of affiliate campaigns across all managed accounts.

Monitor and optimize operational performance and cost efficiency (PnL awareness, resource allocation).

Manage key client relationships and ensure service quality meets expectations.

Track campaign performance using platforms such as Kalodata and TikTok Affiliate tools, and drive improvements in activation and participation.

Coordinate with internal teams to improve operational efficiency, workflows, and campaign execution processes.

Design and execute strategies to acquire creators at scale through Ripples' affiliate network.

Build and maintain a strong and active creator community to support ongoing activation and engagement.

Stay hands-on in campaign operations when needed to ensure execution standards are met.

Qualification:

Bachelor's degree in Business, Marketing, or related field.

5+ years of experience

, with at least 2 years in a team leadership role.

Strong experience in affiliate marketing, creator operations, or e-commerce campaign execution.

Hands-on experience with TikTok Affiliate; experience with Shopee, Lazada, YouTube, or Facebook is a plus.

Familiar with performance tracking tools such as Kalodata or similar analytics platforms.

Strong operational mindset with the ability to manage execution at scale.