About the Position

In this position, you will be working for our hospitality business which operates several hotels in Bangkok & Pattaya. Specifically, you will be working at our central reservations department which handles both rooms & restaurant booking across all our hotels & F&B outlets. Your responsibilities are:

• Taking reservations for rooms and/or restaurant seating
• Acknowleding customer requests such as specific dietary requirements
• Communicating politely & professionally with prospect clients
• Resolving any issues up to your ability as a reservations executive
• Upselling hotel & restaurant options where necessary & possible
• Helping maintain & an elevate the brand image for our hotels & dining outlets

Job Requirements

• This job requires fluent Thai & English (Preference given to candidates with basic profficiency or higher in a third language)
• This job requires good teamwork, organization & multitasking skills
• This job requires good self-initiation & problem-solving skills

Is This Job for You

• This job is for someone who is interested to grow in the hospitality & F&B industry and/or in reservations & customer service
• This job is for someone who wants to handle an essential function of a business
• This job is for someone who likes engaging with customers & problem-solving for clients

About the Company

Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.

• In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
• In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
• In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.

If this job sounds like you, we look forward to seeing your application!