(Senior) Officer, Digital and Internal Communications Management Support

atPTT Exploration and Production PCL (PTTEP)
PTTEP Services Limited


Key Accountabilities

Role Overview:

We are looking for a dynamic and creative communicator with a strong passion for content creation and storytelling. This role plays a key part in developing high-quality content for digital platforms and owned channels to strengthen corporate image, and support business objectives.

The ideal candidate is a strong content creator who can translate complex business and energy-related topics into clear, engaging, and impactful content tailored for different platforms and audiences.

Content Strategy & Creation

  • Develop compelling, high-quality content in various formats including articles, captions, VDO scripts, multimedia storytelling, etc.
  • Define key messages, storytelling approaches, and tone of voice aligned with corporate positioning, and translate complex topics into clear, engaging narratives
  • Create platform-specific content tailored to different audiences and channels (e.g., Website, Facebook, LinkedIn, YouTube, Internal Communication)
  • Ensure consistent messaging across all channels, while adapting content creatively to suit different audiences and platforms

Digital Communications & Owned Channels Management

  • Manage and optimize corporate digital channels, including corporate website and social media platforms (e.g., Facebook, LinkedIn, YouTube, LINE OA)
  • Manage and maintain corporate website content as a key corporate communication platform, ensuring accuracy, timeliness, and alignment with corporate messaging and business priorities
  • Manage day-to-day operations of digital platforms, including content publishing, scheduling, and basic platform administration
  • Plan and execute both campaign-based and always-on content strategies to enhance corporate image and increase public understanding of the company and its business


Key Accountabilities (Continued)

  • Coordinate with internal stakeholders and content owners to ensure content quality, consistency, compliance with relevant laws and standards, and alignment with corporate branding and messaging
  • Coordinate and manage social listening vendors, including briefing requirements, monitoring deliverables, and ensuring data accuracy and timely reporting
  • Monitor audience sentiment, feedback, and emerging issues across digital platforms, and escalate potential risks as appropriate
  • Analyze digital communication performance and social listening insights, and translate findings into actionable recommendations to improve content effectiveness, audience engagement, and overall communication strategies

Other Communication-related Assignments

  • Undertake additional communication-related responsibilities as assigned, in alignment with business priorities


Professional Knowledge & Experiences

  • Bachelor’s Degree in Communications, Journalism, Public Relations, and related fields
  • 5 - 10 years’ experience in corporate communications, digital communication, or content creation
  • Excellent written and verbal communication skills both Thai and English
  • Strong writing and content development skills, with ability to simplify complex information into clear and engaging content for multiple platforms
  • Good interpersonal and communication skills, with the ability to collaborate effectively across functions and engage with diverse stakeholders
  • Good digital literacy with familiarity in collaboration tools (e.g., MS 365), content development tools (including AI-assisted), and social media management platforms
  • Portfolio of previous content work (writing samples or digital content) is preferred
Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Public Relations (PR)
  • Writing / Editing
Job type
  • Full-time

Company overview

Size:1982 employees
Industry:Petroleum / Gas
Location:Bangkok
Website:https://www.pttep.com
Founded in:1985
Ranking:4.5/5

A PTT Group Company PTTEP is Thailand’s petroleum exploration and Production Company, was established on 20 June 1985 according to the intention of the Cabinet to establish a highly flexible organization to manage the exploration and production of petroleum for maximum benefit of the countr ...

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Why join us: At PTTEP, we recognize that our employees are the driving force behind our sustainable future. We are committed to supporting continuous expansion of knowledge and skills. We encourage our employees to take initiative and foster innovation, striving to elevate operational efficiency. We promote know ... Read more

Head office: 555 1 SOON ENEGY COMPLEX A BUILDING FL.6,19-36 THANON VIBHAVADI RANGSIT
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