Key Responsibilities:

• Ensure that operations processes are complied with to ensure smooth running of operations
• Control and provide technical support to ground staffs
• Closely monitoring operational performance through simple metrics with internal stakeholders
• Generate operational performance reports on a daily basis
• Provide sustainable solutions for internal stakeholders to solve all issues in a timely basis
• Provide the improvement for all operations processes
• Support in the training & development part for Riders, Drivers and Supervisors
• Ensure that we stay as a reputable and attractive employee for drivers in logistics industry in Thailand
• Monitor and ensure that administrative processes are complied with from all stakeholders
• Take the initiative to ensure that all responsible workflow are of the excellent quality
• Provide the improvement for all people operations processes
• Other ad-hoc matters required by the team 

Qualifications:

• 0-1 years of experience, fresh graduates are also welcomed
• Independent learner, hardworking, confident self-starter and "can-do" attitude
• Extremely proactive, responsible, organized and ability to work in a fast-paced environment
• Willingness to learn and high adaptability to new technology and ideas
• Ability to handle multiple complex projects with "result-oriented"
• Excellent communication and interpersonal skills, with the ability to work independently and as a team
• Good command in English
• Prior experience with Microsoft's Excel or Google's Sheets will be a big advantage