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NDG eBusiness Manager

atNestle (Thai) Ltd.


POSITION SNAPSHOT

Location: Bangkok
Company: Nestlé
Business Unit/Division: eBusiness
Full-time
Bachelor degree
At least 5 years of work experience in business operations, with at least 4 years experience in Director to Consumer eCommerce
Good command of Thai and English


A DAY IN THE LIFE

  • Lead corporate Direct to Consumer (DTC) strategy and operations to achieve sales targets in line with business and brand objectives. • Manage media budget and drive lower funnel media performance and marketing strategies across digital touchpoints to increase consumer LTV (lifetime value), decrease acquisition cost. Increase quality conversion to ensure retention and repeat purchase.
  • Develop and execute promotion strategy and manage trade allowance budgets accordingly.
  • Develop and lead integrated loyalty and retention program to delight and retain users across channels.
  • Work closely with Supply Chain and Finance to manage third party agencies (eCommerce enablers) and optimize value chain to decrease cost to serve ensuring eCommerce operations are scalable and profitable.
  • Evaluate new business models and partnerships to acquire new users and accelerate online sales and build relationships across the eCommerce value chain.
  • Manage and coordinate with respective Brand Teams and align eCommerce distribution and promotion plans with overall brand plans.
  • Manage third party agencies to ensure a strong after sales service and strategy to mitigate consumer complaints and deliver superior consumer service.
  • Ensure development of careers, succession plans, and day-to-day coaching and guidance to direct reports in a dynamic and fast paced environment.


ARE YOU A FIT?

  • Bachelor's or Master's degree in Marketing, Business Administration, or other related fields
  • Minimum 5 years in business operations, with at least 4 years experience in director to consumer (DTC) eCommerce and over this period has successfully delivered on KPIs, especially top and bottom line business results
  • Must have solid digital media and performance marketing experience to drive NDG performance, conversion and retention.
  • Entrepreneurial thinker who is comfortable to mobilize a team when all of the information and or data is not available
  • A seasoned negotiator and able to manage complex stakeholder maps internally and externally
  • Strong command of English & Thai

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com .

Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Management
Job type
  • Full-time
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Company overview

Size:500-1000 employees
Industry:Consumer Products
Location:Bangkok
Website:www.nestle.co.th
Founded in:n/a
Ranking:4/5

Nestle is the world's leading Nutrition, Health and Wellness company. Our mission of "Good Food, Good Life" is to provide consumers with the best tasting, most nutritious choices in a wide range of food and beverage categories and eating occasions, from morning to night.

Why join us: At Nestle, we believe that people are our most valuable asset. We place high value on the talent of all our employees irrespective of their nationality, culture, ethnic origin or gender. Efforts and energies are directed toward meeting the company goals. If you are equipped with the right attitude, ... Read more

Head office: The Offices at Central World 39 - 43fl., 999/9 Rama I Road, Patumwan Bangkok
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