Job Description

• Design, deploy, measure, sustain and scale 70:20:10 learning experiences aligned with clients’ business objectives and priorities to deliver tangible business outcomes e.g. LX & LC & Solutions for salesforce effectiveness, customer engagement enhancement, etc.
• Design and develop learning experience solutions using a variety of methods, techniques, and learning technologies:
  • Conduct a required assessment to identify an appropriate learning approach.
  • Design LX & LC that integrates digital and non-digital solutions
  • Influence all phases of projects, from initial discovery, rapid prototyping, evidence-based learning, and concept refinement to rigorous testing and delivery
  • Develop appropriate learning assets and instructional materials in a manner that is relevant, meaningful, engaging and effective for defined learner groups
  • Copy-edit and proofread all content
  • Work with experts and by self in developing engaging learning content
  • Work with Platform & Technology, Graphics, and other related teams in integrating content into platforms and enhance the quality of content to effectively engage learners, assess outcomes, and further uplift LX & LC
  • Facilitate the execution of live interview sessions
• Coordinate with production team to create a learning video in several methods such as live streaming, video shooting, and online interview.
  • Prepare a script and a storyboard for video shooting and coordinate with learning experts.
  • Manage and direct operations on the shooting set (at IRIS Studio/off-site).
  • Review the expert’s content while shooting and recording.
  • Write articles from the interview content.

Client Exposures

• Global/regional/local leaders in Financial services, Retail and Consumer Products, Healthcare, Energy, and Industrial and Manufacturing
• Client engagement from Top management to Staff

Ideal Candidate’s Quality

• Bachelor's Degree or higher in liberal arts, marketing communication, or related fields
• 2-3 years of relevant work experience
• Self-reliant, commit to deliver, challenge self for perfection
• Concise, creative, persuasive, and engaging storyteller
• Well-structured, self-driven, and good team player
• Analytical, strategic, and customer-oriented
• Work well under pressure and limited time
• Comfortable with small team environment
• Must be fluent in English and Thai, both written and spoken
• Having knowledge in E-commerce platform is a plus
• Good understanding of social media, SEO, content marketing, analytics, and other digital media skills is a plus

Work Location

IRIS Consulting, 12A Pearl Bangkok, BTS Aree