Insert Commercial Co., Ltd.
This job has expired
IT Customer Service
atInsert Commercial Co., Ltd.Job Description
*Taking role of IT Service Contact Center
*Register, Escalate, and Follow up the Incidents/Request for regional IT operation
*Create Summary report by weekly/monthly or upon request
*Documenting and maintaining run books and operation documents, enforcing standards procedure and providing feedback that helps to improve these standards.
*Support in communication or any survey to all corporate company.
*Assist Customer/Subsidiaries to develop the detail operational plan or improvement.
Location: Near BTS Surasak Station.
Skills required
- Microsoft Office
- English (Good)
Education required
- Computer Science
Experience required
- 3 years
Career level
- Middle Level
Only Thai nationals can apply
Skills optional
- Microsoft Exchange
- English (Good)
- Japanese (Good)
Salary
- 25,000 - 50,000 THB
Job function
- Customer Service
- Administrative
Job type
- Full-time
Age preferred
- From 25 to 32
Company overview
Established since 2000 Specialized in IT service outsource management and team motivation aggregation Service Operation Resources Outsourcing Service Desk Desktop Support Network Support Facilities and Infrastructure Support Application and Technical Support etc.
Benefits
- Annual bonus
