Job Summary:

Be responsible for preparing all types of event coordinates and documentation, ensure meeting client and customer satisfaction consistently, and plan for a high level of customer experience management throughout the pre-event, events, and post-event phases of the holding events. This position primarily handles events of average complexity such as Motor shows, Launching shows, Popup stores in malls, and so on. Following are venue bookings and hospitality. Ensures holding events have a seamless turnover from online to offline, back to online. Open to seeking opportunities to maximize customer experience by interactive program planning to create outstanding events.

Responsibilities:

• Have strong experience with concept development, business, and planning events

• Strong organizational and management skills required to track and manage events. Take calls with partners to discuss event coordination, planning, scheduling, and promotion.

• Planning Auto Shows (Motor Show, Motor Expo) Popup events, Roadshows, and Corporate Events (Galas and Conferences) across Thailand.

• Budget Plan and Execute events

• Organize interactive programs and recommend relevant programs to attract attendance

• Create, manage, and drive project timelines; ensure deliverables and milestones are met.

• Understanding the latest trends and SNS engagement knowledge to reflect on the event

• Actively participate and contribute in strategy discussions ensuring customers meet program success metrics.

• Providing technical support and guidance during project implementations.

• Drive customer satisfaction with seamless customer experience journey planning.

• Coordinate with all point of contact persons to manage the delivery of key event-related elements. (Production, AV contents, Keynote, Marcomm Materials on time)

• Understand the client's business and possess the ability to interact with clients

• Ensure that Account Management, Media, Strategic Planning, and Creative functions all work effectively in developing cohesive marketing plans and great creative work.

• Set meeting agendas / Minute taking in the meetings

• Lead and/or attend client meetings and ensure that accurate contact reports are issued within 24 hours

• Organizing internal events with a variety of projects ranging in scale from a 10-person meeting to a 300+ person conference.

• Creating an annual calendar of events, and coordinating communication for events.

• Defining and measuring the success of events.

Qualifications:

• Minimum of more than 10 years of experience in the event industry with the brand environment.

• Bachelor's degree or equivalent experience is an asset.

• Ability to own and execute the end-to-end process for a multi-day offsite event.

• Demonstrates composure and empathy while working with internal and external partners.

• Strong organizational and planning skills as well as the ability to juggle multiple tasks at once.

• Willingness to work flexible hours to accommodate events.

• Understanding of project management fundamentals.

• An interest in learning about virtual events technologies and services.

• Other duties as assigned by the manager or supervisor on duty.

• Sourcing and managing relationships with vendors for onsite and offsite.