About Digital Alchemy

As APAC's data-driven marketing services provider, Digital Alchemy works with some of the world's leading brands in retail, financial services, insurance, automotive, B2B and B2C, bringing customer intelligence together with dynamic decisioning to deliver personalisation at scale.

Digital Alchemy serves global clients from its offices in three regions: ANZ, China, and Southeast Asia. From our origins in database hosting, to our full suite of marketing services today, we believe in bringing people, capability and performance together to forever change customer experience for the better. In 17 years of industry leadership, we are proud to see many original clients become long-term Digital Alchemy champions.

Role Specification

The Managing Consultant will play an important role growing Digital Alchemy's presence through its core data management and technical services offerings. From building a greenfield CRM capability to scaling a global digital marketing ecosystem, you will be working with diverse stakeholders (marketing and technical leadership, and individual subject matter experts) to create and deploy marketing programmes that span digital and offline data, analytics, and technology.

This dynamic role requires a strong technical foundation with mainstream campaign automation systems (Salesforce, Adobe, or SAS). You will join a team of talented and experienced marketers, operators, and technologists that help Digital Alchemy's clients unlock value from their largest marketing investments through a deep understanding of their markets, customers, and data.

Reporting to the Managing Director, the Managing Consultant is a member of the Leadership Team, and works closely with team members in Sales, Client Operations, Solution Enablement, Infrastructure, and Product. At times, there will be opportunities to attend and support sales pitches for new projects, as well as to provide a compelling marketing point of view across a spectrum of solutions for existing clients. On average, we expect the Managing Consultant will be involved in 1-2 engagements at a time.

Responsibilities

Provide subject matter expertise grounded in a strong technical foundation, combined with hands-on operational excellence to enable innovative marketing programmes

• Bring an objective and analytical approach to assessing opportunities, with a bias toward action
• Demonstrate curiosity, teamwork, methodical prioritisation, commitment to growth and improvement
• Identify growth opportunities with existing and prospective clients, and cross-sell Digital Alchemy services.

Development Opportunities

• Lead client engagements with a compelling marketing point of view, backed by the capabilities to deliver
• Ensure best practice design for generating actionable insights, increasing marketing campaign effectiveness, and building compounding learning loops.
• Provide guidance and leadership to a talented team of marketers, analysts, developers, operators, and technologists to deliver a cohesive solution within the working constraints (budget, time)
• Strong client advocacy and persuasive communication skills (written and verbal)

Measures of Success

• Billable utilisation and revenue booked against individual goal
• Sell-through (conversion) of additional Digital Alchemy data, technology, and marketing services