Job Title: Restaurant Operations Director

Job Summary:

The Restaurant Operations Director is responsible for overseeing the day-to-day operations of one or multiple restaurants within a company or organization. This includes developing and implementing operational strategies to drive revenue growth, improving guest satisfaction, and managing costs.

Key Responsibilities:

• Develop and implement operational strategies that align with the company's overall goals and objectives

• Manage and oversee the day-to-day operations of one or multiple restaurants, ensuring high levels of guest satisfaction and efficient use of resources

• Lead and manage a team of restaurant managers and staff to drive performance and operational excellence

• Develop and manage restaurant budgets, forecasting revenue and expenses, and implementing cost control measures

• Ensure compliance with all company policies and procedures, as well as local, state, and federal regulations

• Analyze market trends and competitive intelligence to identify new opportunities and improve operational efficiencies

• Collaborate with marketing and sales teams to develop and implement effective marketing and revenue strategies

• Maintain effective communication and working relationships with all stakeholders, including restaurant owners, investors, and board members

• Develop and implement training and development programs for restaurant staff to improve guest satisfaction and employee engagement

Qualifications:

• Bachelor's degree in hospitality management, business administration, or a related field

• 5+ years of experience in restaurant operations, including at least 2 years in a management role

• Strong knowledge of restaurant industry trends, best practices, and regulations

• Excellent leadership and management skills, with the ability to motivate and inspire teams to achieve performance targets

• Strong analytical and problem-solving skills, with the ability to make data-driven decisions

• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders

• Proven track record of developing and implementing successful operational strategies that drive revenue growth and improve guest satisfaction

• Experience managing budgets and financial performance of restaurants

• Ability to travel as required to visit restaurants and attend meetings and events