Skills:

Problem Solving, Teamwork

Job type:

Full-time

• Responsiblefor planning, co ordinating and managing Guest Experience operations alongside GuestExperience Manager, leading by example through passionate and hands on approach.
• Ensures that guests have extraordinary experiences on property and in the city.
• Assist with all aspects of new hire integration into theGuest Experience team, initial orientation, training schedule, provide &review all necessary material for training, perform progress evaluations.
• Monitor staffperformance and assist Guest Experience Manager with performance reviews anddisciplinaries.
• Develop and maintain service standards for all areas ofGuest Experience.
• Assign projects for Guest Experience Supervisors, coachand assist when needed.
• Assist in creating a positive team-oriented environmentthat focuses on the guest, through employee development and motivation.
• Coach employees how to effectively handle problemresolution.
• Build morale and spirit in conjunction with our culturalaspect.
• Inspects teams uniform and grooming standards, takeaction when appropriate.
• Possess the ability to assist staff in all jobresponsibilities including break coverage.
• Actively participate in and attend meetings asrequested.
• Regularchecks on Guest Experience teams knowledge on property and in local area, recognizetraining needs and assist in developing training plans.
• Be fully trained on the emergencyand evacuation procedures and respond calmy and properly.
• Have a thorough and extensive knowledge of the area. Develop a strong network with local venues and vendors.
• Respond and action inquiries with accurate information regarding hours of outlet operation, directions to local attractions, book tours, car transfers and babysitting etc.
• giving personalized and tailored options according to individual needs.
• Ensure proper filing procedures for overall concierge section under the PCI compliance program.
• Maintain Concierge database and prepare Where We Go documents for our guests.
• Answer telephone calls and emails in a prompt and courteous manner.
• Ensure teams daily checklists are complete and a clear handover is given to other departments when needed.
• Heading team which is the prime point of contact forhotel guests. Interactions with guests bythe Guest Experience team add the extra special element to a guests experiencewith the brand that builds their loyalty.
• Prepare VIP reports and distribute to all departments.
• Contact VIP guests with pre and post departure emails and ensure team have contacted the remaining guests. Update profiles.
• Assign VIP rooms and communicate with all departments.
• Prepare requests for VIP amenities and ensure communication within all departments for proper delivery, proper placing and look, tracking, and retrieval.
• Thorough checks of VIP arrival rooms and amenity presentation in room.
• Have a clear overview of in house, arriving and departing guests.
• Actively approach guests and ensure guests are having a great experience, provide property tours, share the knowledge of our brand.
• Assist to maintain the proper Vibe in all public areas, including lighting, music, smell.
• Address and own guests complaints finding solution and ensuring guest satisfaction.
• Lead daily staff line ups.
• Identify and anticipate guests needs and ensure personalized service is provided.
• Make memories by creating a series of delightful moments and thoughtful gestures for our guests.
• Promote teamwork and quality service through daily communications and coordination with other departments. Review daily event sheet and be knowledgeable about hotel facilities, updated on activities, promotions, and happenings in the hotel.
• Long periods of standing.
• Moving about the public areas.
• Continuous contact with guestsand colleagues.
• Operate various propertymanagement and reservations systems, etc.
• Strong problem solving skills.
• Organizational Skills: Workefficiently, utilize multi-tasking, prioritize tasks.
• Hygiene and Sanitation: Adherence to uniform, grooming and personal hygiene standards and expectationsper SOPs.
• Punctuality: Adherenceschedule and arrival time and attendance at mandatory meetings when scheduled.

Skills:

Budgeting, Leadership Skill

Job type:

Full-time

• Achievement of budgeted food sales, beverage sales, labour.
• costs.
• and.
• profitability.
• Completion of Customer Follow-up calls on a timely basis.
• Timely.
• analysis.
• of Food & Beverage Prices in relation to competition.
• Participation and input towards F&B.
• Marketing.
• activities.
• Entertainment of potential and existing customers.
• Preparation of Sales.
• Promotions.
• Mailings.
• Competitive analysis every six months by calling competition and gathering data such as banquet kits, room rental rates, etc.
• Telemarketing to previous clients to inquire about possible future bookings.
• Development and maintenance of all department control procedures.
• Handle all Food & Beverage inquiries and ensure timely follow up on the same business day.
• To co-ordinate with all large group meeting/banquet planners their specific group requirements with the services & facilities offered. This includes proposals, contracts, estimated and actual function statements. With banquet or conferences, the Chef is to be included in food related discussions.
• To confirm all details relative to group functions with meeting/banquet planners.
• Supervision of daily paper flow including Proposals, and Function Contracts.
• Maintenance of Hotel.
• credit.
• policies.
• Directly responsible for large function billings and overseeing medium/small function billings with particular regard to accuracy and timeliness (48 hours).
• Evaluation forms must accompany all.
• invoices.
• Gather for large events, oversee for medium/small events, guaranteed attendance numbers. They are required 3 business days in advance of functions.
• Completion of monthly.
• forecast.
• Attendance and participation at weekly F & B meeting and Department Head meeting.
• To assist in menu planning and pricing.

Skills:

Business Development, Project Management, Social media, Branding, English

Job type:

Full-time

• Sales Team.
• The.
• Head of Sales & Marketing.
• oversees the growth of the divisions direct to customer sales and revenue stream. The role requires expertise in sales SOPs, sales team leadership, traveller facing business development, and promotions. Also oversee the growth of the divisions travel trade partnerships and revenue stream. The role requires expertise in sales SOPs, sales team leadership, travel trade business development, and lead generation and closure. The role will predominantly support the growth of our DMC, Experience Brands, Hotels & Resorts, and Hostel brands etc.
• Build and lead a strong sales team, proving strong revenue generation and customer service in all of our destinations.
• Build and lead a strong sales team, targeting our key markets (APAC, EMEA, NA Etc.).
• Ability to reach and exceed sales targets (as a team and individually).
• Lead by example, driving your own sales, and training your team to duplicate your success.
• Support marketing and branding efforts across our division.
• CRM Management and target setting.
• Publishing regular marketing collateral and social media.
• Publishing regular trade facing marketing collateral, newsletters and social media.
• Implement marketing campaigns.
• Help to manager DMC branding and PR.
• Support the Operations Team whenever needed.
• Support wider company sales efforts whenever needed.
• Attend trade conferences and expos when required.
• Manage third party assets, such as exterior marketing and PR service providers.
• Core Requirements.
• 5 years professional sales experience. Experience within travel/hospitality an advantage.
• Leadership experience.
• Project management experience.
• CRM experience.
• Excellent training, mentoring and monitoring skills.
• Fluent in English. Additional languages an advantage.
• Be a flexible team player with a start-up/fast growth mentality.
• Able to travel regularly.

Experience:

3 years required

Skills:

Microsoft Office, Social media

Job type:

Full-time

• Job Type: 6 Months Contract).
• Job Location: Phuket / Huahin.
• We are seeking a highly motivated and experienced Skate Manager to join our team. The Skate Manager will be responsible for overseeing the day-to-day operations of our skatepark, managing the staff, and ensuring a safe and enjoyable environment for all skaters.
• Oversee the daily operations of the skatepark, including scheduling, staffing, and maintenance.
• Manage and lead the skatepark staff, including training, coaching, and performance management.
• Ensure a safe and welcoming environment for all skaters by enforcing rules and regulations, and promoting good sportsmanship.
• Develop and maintain relationships with local skateboarding communities, including organizing events and competitions.
• Monitor inventory levels, order supplies, and manage budgets to ensure efficient operations.
• Develop and implement marketing strategies to attract new customers and retain existing ones.
• Ensure compliance with health and safety regulations, and maintain a clean and well-maintained facility.
• Provide excellent customer service by addressing customer inquiries and concerns in a timely and professional manner.
• Other duties as assigned.
• Minimum of 3 years of experience managing a skatepark or similar facility.
• Excellent leadership, communication, and interpersonal skills.
• Passion for skateboarding and knowledge of skatepark operations and industry trends.
• Ability to work flexible hours, including evenings and weekends.
• Strong organizational and time-management skills, with the ability to multitask and prioritize competing demands.
• Proficiency with Microsoft Office, social media, and other computer applications.
• Valid driver's license and reliable transportation.
• High School Diploma or equivalent (required).
• Bachelor's degree in business management, sports management, or related field (preferred).

Skills:

Leadership Skill

Job type:

Full-time

• employees to perform at their best. Oversee the quality process to ensure customer satisfaction.
• through consistent delivery of both product quality and service in alignment with the hotel's.
• profitability goals. Take full responsibility and develop strategic plans to ensure achievement of high.
• standards in service, administration and operational management at all times.
• They will have substantial fundraising and management experience, a talent for building relationships.
• and a proven track record in securing funds from statutory sources, foundations, trusts and major.
• donors. Experience in development of an individual donor program, including donor marketing is also.
• an advantage.
• Oversee the quality process to ensure customer satisfaction.
• Take full responsibility and develop strategic plans to ensure achievement of high standards.
• in service, administration and operational management at all times.
• To achieve and optimize business targets.
• Lead successful hotel operations and team cohesion for each department.
• Maintain Novotel brand standards and ensure outstanding guest experience.
• Identify and retain top talent.
• Ensure effective and productive owner relationship.
• Quality service management.
• Ensure communications from the leadership team are conducted effectively to all line employees to achieve maximum efficiency and in a way that demonstrates leadership values.
• Complete necessary reports on a monthly basis or as requested reflecting results achieved; variances and actions for specified periods.
• Develop and implement approved business plans on an annual basis.
• Assist the Cluster's Sales & Marketing team by providing information requested in a timely manner.
• Provide recommendations for sales & marketing initiatives that could be effectively implemented by the property or group.
• Monitor financial performance closely to ensure adherence to budgets and achievement of owner returns.
• Prepare and negotiate budgets with the assistance of the Financial Controller.
• Communicate departmental budgets to department heads, clearly explaining the purpose, expectations and support available for the departments to achieve their budgets.
• Liaise with the Financial Controller to ensure all aspects of the business are operating efficiently and profitably, acting on any variances or discrepancies.
• Maintain all assets in a clean and well-presented manner and in good working order.
• Follow the specific requirements of the liquor license such as those covering licensed areas, license type and licensed hours.
• Act as the company's representative in all legal and regulatory matters that refer to the.
• roles and responsibilities.
• of the manager or employer.
• Have a complete understanding of the Company's vision, mission, ethics and strategies.
• Regularly take part in professional development programs to enhance quality of service, knowledge or skills related to this position.
• Occupational Health and Safely.

Experience:

3 years required

Skills:

Accounting, English

Job type:

Full-time

• In this position you will assist the Spa Manager in ensuring the smooth daily operations of the Spa. Your.
• will be to ensure that our guest are fully satisfied with their spa experience, and that all spa team members enjoy a good working environment. Additionally you will oversee the accounting processes, inventory, retail, and special promotions, as well as respond to guest feedback.
• Bachelors degree in Business or Hospitality Management.
• Minimum of 3 years experience as a Spa Supervisor.
• Spa therapy and spa reporting knowledge are essential.
• Ability to read, write, and communicate in English.
• Leadership and customer service skills.
• Well organized.

Skills:

Work Well Under Pressure, English

Job type:

Full-time

• Always show role-model leadership behaviour, specifically the Destination Groups vision & values.
• The ability lead, coach and guide their Entertainment team members to ensure all areas of responsibility are covered.
• The ability to confidently deal with guest concerns, resolving any problems, showing empathy and understanding.
• Able to react to guest feedback and work with Entertainment team members to address and action any required areas of improvement.
• Able to utilise manuals and rehearsal content, to ensure that all events are delivered on-brand.
• To achieve and exceed targets and key performance indicators.
• To ensure all Entertainment team members have training required for their role.
• Identify and develop future talent within the entertainment department, ensuring all Entertainment team members have a relevant and effective Performance Development Plan.
• Ber able to complete relevant administrative tasks including populating rotas, populating entertainment schedules, to completed risk assessments and to complete safety compliance and legislative compliance checks fully.
• You are a fun vibrant personality with ability to work solo and as part of an international team.
• A fully adaptable and flexible individual who can work well under pressure.
• Additional skills such as presenting, singing, dancing are desirable but not essential.
• Ability to connect with the guests to maintain a high level of customer satisfaction.
• You are fully conversational in English extra languages will be very helpful.
• Finally, be proud to be part of The Destination group at all times.

Job type:

Full-time

• Job Type: Part-time or Full-time.
• Location: Huahin.
• We are seeking a skilled and experienced pool attendant to join our team. The ideal candidate will be responsible for ensuring the safety of all patrons using our pool facilities, as well as maintaining a clean and welcoming environment for all guests. The pool attendant will be responsible for monitoring pool activities, enforcing safety rules and regulations, and performing basic maintenance duties.
• Greet guests upon arrival and ensure they are following all safety rules and regulations.
• Monitor pool activity to ensure safety and respond to any emergencies or incidents in a timely and appropriate manner.
• Maintain cleanliness and orderliness of the pool area, including bathrooms, showers, and surrounding areas.
• Perform routine maintenance tasks, including checking and maintaining water quality, cleaning pool filters, and monitoring chemical levels.
• Enforce pool rules and regulations to ensure safety and enjoyment of all guests.
• Provide excellent customer service and respond to guest inquiries and concerns in a professional and courteous manner.
• Provide assistance to guests with disabilities or special needs.
• Participate in regular training sessions and stay up-to-date on pool safety procedures and best practices.
• High school diploma or equivalent.
• Lifeguard certification from a reputable organization.
• Strong swimming skills and ability to swim 300 yards continuously.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and respond quickly to emergencies.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Basic knowledge of pool maintenance and cleaning procedures.
• Physical ability to perform routine maintenance tasks, including lifting and moving heavy objects.
• We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are passionate about pool safety, customer service, and maintaining a clean and welcoming environment, we encourage you to apply for this position.
• Regenerate response.

Skills:

Leadership Skill

Job type:

Full-time

• They will have substantial fundraising and management experience, a talent for building relationships and a proven track record in securing funds from statutory sources, foundations, trusts and major donors. Experience in development of an individual donor program, including donor marketing is also an advantage.
• Oversee the quality process to ensure customer satisfaction.
• Take full responsibility and develop strategic plans to ensure achievement of high standards in service, administration and operational management at all times.
• To achieve and optimize business targets.
• Lead successful hotel operations and team cohesion for each department.
• Maintain Novotel brand standards and ensure outstanding guest experience.
• Identify and retain top talent.
• Ensure effective and productive owner relationship.
• Quality service management.
• Ensure communications from the leadership team are conducted effectively to all line employees to achieve maximum efficiency and in a way that demonstrates leadership values.
• Complete necessary reports on a monthly basis or as requested reflecting results achieved; variances and actions for specified periods.

Skills:

Product Development, Market Research

Job type:

Full-time

• Developing and executing sales plans to meet or exceed revenue targets for a cluster of tour packages.
• Analyzing sales data and market trends to identify opportunities for growth and optimization.
• Managing a team of sales representatives, providing coaching and training as needed.
• Collaborating with marketing and product development teams to develop and execute promotional campaigns and new product launches.
• Conducting market research to stay up-to-date with customer needs and preferences.
• Developing relationships with travel agents, tour operators, and other industry partners to increase sales and distribution channels.
• Creating and presenting sales reports and forecasts to senior management.
• Managing budgets and ensuring profitability of the cluster of tour packages.
• Ensuring high levels of customer satisfaction and repeat business through excellent customer service and quality products.

Experience:

5 years required

Skills:

Industry trends, Leadership Skill, Budgeting

Job type:

Full-time

• Oversee the daily operations of multiple spas, including staffing, training, and scheduling.
• Develop and implement standard operating procedures for all spas in the cluster.
• Ensure that all spas comply with health and safety regulations and maintain a clean and safe environment.
• Develop and execute sales and marketing strategies to increase revenue and drive business growth.
• Monitor financial performance and prepare budgets for each spa, ensuring that each spa operates within budget.
• Provide exceptional guest service and handle any guest complaints or issues in a timely and professional manner.
• Work closely with the spa staff to ensure that all services are performed to the highest standards and that guests receive an exceptional experience.
• Conduct regular performance evaluations and provide feedback to the spa staff to improve their skills and enhance their performance.
• Develop and maintain strong relationships with vendors and suppliers to ensure the timely delivery of products and services.
• Attend trade shows and other industry events to stay current on industry trends and best practices.
• Bachelor's degree in business administration, hospitality management, or a related field.
• Minimum of 5 years of experience in spa management, including managing multiple locations.
• Excellent leadership, communication, and interpersonal skills.
• Strong financial management skills, including budgeting and forecasting.
• Knowledge of health and safety regulations and best practices in the spa industry.
• Ability to develop and implement sales and marketing strategies to increase revenue.
• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Ability to work flexible hours, including evenings and weekends as needed.
• Passion for the spa industry and a commitment to providing exceptional guest experiences.

Skills:

Market Analysis

Job type:

Full-time

• To analyze market trends and competitor activities to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business of new accounts.
• To maximize revenue by using sales techniques and developing guest loyalty, including up-selling.
• To perform the highest standards of all sales activities.
• To handle all sales inquiries for all properties efficiently and accurately in order to match guests requirements and activities concept.
• To expand the business programme of the cluster properties through the management of the dynamic strategies for corporate accounts.
• To develop current business strategies and recognize potential opportunities.
• To develop and implement processes and standards to ensure effective development of the cluster properties accounts.
• To promote the brand's awareness of hotels' products and services.
• To prepare company contracts for all properties per current business and pricing conditions.
• To attend sales events as required.
• To produce accurate and timely reports that meet the needs including reporting of appointments, calls made, and business leads.
• To cooperate with other associates as necessary to create an exceptional guest experience and build strong, comprehensive sales programs.
• To maintain a high level of product and service knowledge of all properties.
• To prepare and execute action plans which increase sales revenues.
• To maintain knowledge of special rates/offers/promotions.

Skills:

Accounting, Budgeting

Job type:

Full-time

• Establish an efficient flow of information between departments and Executive Team and automate where possible.
• Ensure best practice management accounting and business support.
• Assist in the delivery of Management and Board reports in a timely and accurate manner.
• Ensure balance sheet accounts are reconciled on a monthly basis.
• Assist in the forecasting and budgeting process within the company and its ongoing development and improvement process.
• Ensuring compliance requirements are met.
• Sales, Gross Profit, Labor, and Store Operating Expense modeling and reporting.
• Coaching - providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
• Sales and expense planning during the annual budget process.
• Perform ad-hoc analysis and other job-related duties as needed.

Skills:

Payroll

Job type:

Full-time

• Collecting rent and other property fees from tenants and individual owners.
• Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs.
• Reporting the propertys financial status, occupancy and expiring leases to property owners.
• Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws.
• Advertising vacant properties and hiring a leasing agent to find tenants as needed.
• Inspecting properties and arranging for repairs and new materials as required.
• Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate.
• Investigating and resolving property complaints and rental violations.

Skills:

Project Management

Job type:

Full-time

• Manage and adhere to project goals by utilizing project management tools and strategies.
• Develop and manage project timeframes, budgets, resources, and progress reports.
• Conduct technical and business risk assessments, technical expertise review, commercial.
• negotiations, and problem resolutions.
• Organize meetings and effective communications amongst project stakeholders to discuss.
• project progress.
• Lead project stakeholders to the closure of projects.

Skills:

Microsoft Office, Recruitment

Job type:

Full-time

• Develop and implement HR policies and procedures for the hotel, including recruitment, performance management, compensation and benefits, and employee relations.
• Manage a team of HR professionals, providing coaching and mentoring as needed.
• Collaborate with other departments to understand their HR needs and ensure the hotel attracts, retains, and develops top talent.
• Develop and maintain relationships with external HR organizations and vendors to stay up-to-date with HR best practices and industry trends.
• Ensure compliance with all relevant laws, regulations, and industry standards.
• Analyze HR data to identify opportunities for process improvement and cost savings.
• Prepare and present regular reports on HR activities to senior management.
• Manage employee relations issues and ensure a positive employee experience.
• Bachelor's degree in human resources, business, or related field; MBA or Master's degree in HR preferred.
• Minimum of 10 years of experience in HR management, preferably in the hospitality industry.
• Proven track record of successfully managing an HR team and implementing HR policies and procedures.
• Strong knowledge of HR best practices, including recruitment, performance management, compensation and benefits, and employee relations.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in HR management software and Microsoft Office.

Skills:

Architecture, Wordpress

Job type:

Full-time

• Open minded and willing to grow as our business scales;.
• Self-motivated, outgoing and not afraid to take on new challenges;.
• Coachable and willing to learn, enthusiasm is valued over experience or education;.
• Experience using WordPress;.
• Comfortable communicating with internal and external stakeholders at all levels.
• Creating and implementing new functions and features,.
• Establishing and directing the architecture of the website,.
• Managing all technical facets of the CMS,.
• Ensuring excellent performance and availability.
• Assisting in the creation of an efficient, responsive design and converting it into a functional theme and plugin.

Skills:

Microsoft Office, Recruitment

Job type:

Full-time

• Develop and implement HR policies and procedures for the hotel, including recruitment, performance management, compensation and benefits, and employee relations.
• Manage a team of HR professionals, providing coaching and mentoring as needed.
• Collaborate with other departments to understand their HR needs and ensure the hotel attracts, retains, and develops top talent.
• Develop and maintain relationships with external HR organizations and vendors to stay up-to-date with HR best practices and industry trends.
• Ensure compliance with all relevant laws, regulations, and industry standards.
• Analyze HR data to identify opportunities for process improvement and cost savings.
• Prepare and present regular reports on HR activities to senior management.
• Manage employee relations issues and ensure a positive employee experience.
• Bachelor's degree in human resources, business, or related field; MBA or Master's degree in HR preferred.
• Minimum of 10 years of experience in HR management, preferably in the hospitality industry.
• Proven track record of successfully managing an HR team and implementing HR policies and procedures.
• Strong knowledge of HR best practices, including recruitment, performance management, compensation and benefits, and employee relations.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in HR management software and Microsoft Office.

Experience:

7 years required

Skills:

Product Development, Project Management, Marketing Strategy, Market Research, Social media, Branding

Job type:

Full-time

• As the Marketing Director, you will be responsible for developing and implementing the company's marketing strategy to drive revenue growth, increase brand awareness, and maintain market leadership. You will work closely with the executive team to define marketing goals, establish budgets, and allocate resources accordingly. You will manage a team of marketing professionals, including marketing managers, content creators, graphic designers, and analysts, to execute marketing campaigns across multiple channels.
• Develop and execute a comprehensive marketing plan that aligns with the company's goals and objectives.
• Lead the development and execution of marketing campaigns across various channels, including digital, social media, email, events, and other traditional marketing channels.
• Manage a team of marketing professionals and provide leadership, mentorship, and guidance to ensure that they achieve their objectives and contribute to the overall success of the company.
• Collaborate with other departments, including sales, product development, and customer support, to ensure consistency in messaging, positioning, and branding across all marketing efforts.
• Conduct market research and analysis to identify customer needs, market trends, and competitive insights to develop effective marketing strategies and tactics.
• Analyze and report on marketing campaign performance metrics and provide insights and recommendations to optimize marketing efforts and achieve better results.
• Manage the marketing budget and allocate resources efficiently to maximize the return on investment (ROI).
• Stay up-to-date with the latest marketing trends, technologies, and best practices, and recommend innovative marketing strategies and tactics to improve the company's marketing efforts.
• Represent the company in external marketing events, conferences, and other public events to promote the company's brand and products.
• Bachelor's degree in marketing, business administration, or a related field; Master's degree preferred.
• 7+ years of experience in marketing, with at least 3 years in a leadership role.
• Proven track record of developing and executing successful marketing campaigns across various channels.
• Strong leadership skills and experience managing and motivating a team of marketing professionals.
• Excellent analytical skills, with the ability to interpret and analyze complex data sets and derive insights and recommendations.
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Excellent communication skills, with the ability to effectively communicate with both internal and external stakeholders.
• Strong organizational skills and attention to detail.
• Experience in the technology industry or B2B marketing is a plus.

Experience:

2 years required

Skills:

Product Development, Industry trends, Market Research, Enthusiastic, Negotiation

Job type:

Full-time

• Identify and generate new business opportunities by prospecting, cold calling, and networking with potential clients.
• Develop and maintain strong relationships with existing clients by providing exceptional customer service and support.
• Conduct product demonstrations, presentations, and sales pitches to potential clients to showcase the features and benefits of our products and services.
• Collaborate with the Sales Manager to develop and execute sales strategies and tactics to achieve sales targets.
• Meet and exceed monthly, quarterly, and annual sales targets.
• Conduct market research to identify customer needs, trends, and competitor activities, and make recommendations on product development and marketing strategies.
• Keep up-to-date with industry trends, product updates, and competitor activities to ensure a competitive edge.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and sales performance metrics in the CRM system.
• Collaborate with cross-functional teams, such as Marketing, Product Development, and Customer Support, to ensure a seamless customer experience.
• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven track record of achieving sales targets and driving revenue growth.
• 2-3 years of experience in sales, preferably in a B2B environment.
• Strong interpersonal, communication, and negotiation skills.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Experience with CRM software, such as Salesforce or HubSpot.
• Knowledge of sales techniques, sales processes, and sales forecasting.
• Strong organizational and time management skills.

Skills:

Microsoft Office, Recruitment

Job type:

Full-time

• Develop and implement HR policies and procedures for the hotel, including recruitment, performance management, compensation and benefits, and employee relations.
• Manage a team of HR professionals, providing coaching and mentoring as needed.
• Collaborate with other departments to understand their HR needs and ensure the hotel attracts, retains, and develops top talent.
• Develop and maintain relationships with external HR organizations and vendors to stay up-to-date with HR best practices and industry trends.
• Ensure compliance with all relevant laws, regulations, and industry standards.
• Analyze HR data to identify opportunities for process improvement and cost savings.
• Prepare and present regular reports on HR activities to senior management.
• Manage employee relations issues and ensure a positive employee experience.
• Bachelor's degree in human resources, business, or related field; MBA or Master's degree in HR preferred.
• Minimum of 10 years of experience in HR management, preferably in the hospitality industry.
• Proven track record of successfully managing an HR team and implementing HR policies and procedures.
• Strong knowledge of HR best practices, including recruitment, performance management, compensation and benefits, and employee relations.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in HR management software and Microsoft Office.

Experience:

5 years required

Skills:

Recruitment, Budgeting, Payroll

Job type:

Full-time

The HR Manager is responsible for the day to day transactions and policy administration relating to all phases of the employee life cycle, such as recruitment, induction, payroll, compensation and benefits, performance management, discipline, and resignations or terminations. In addition, the HR Manager oversees the organizing of online and offline recruitment events. The HR Manager ensures the maintenance of HRMS, talent database, and presence on recruitment website. The HR Manager also works with senior management on organizational structure, HR manpower plan, talent management p ...

Skills:

Microsoft Office, Recruitment

Job type:

Full-time

• Develop and implement HR policies and procedures for the hotel, including recruitment, performance management, compensation and benefits, and employee relations.
• Manage a team of HR professionals, providing coaching and mentoring as needed.
• Collaborate with other departments to understand their HR needs and ensure the hotel attracts, retains, and develops top talent.
• Develop and maintain relationships with external HR organizations and vendors to stay up-to-date with HR best practices and industry trends.
• Ensure compliance with all relevant laws, regulations, and industry standards.
• Analyze HR data to identify opportunities for process improvement and cost savings.
• Prepare and present regular reports on HR activities to senior management.
• Manage employee relations issues and ensure a positive employee experience.
• Bachelor's degree in human resources, business, or related field; MBA or Master's degree in HR preferred.
• Minimum of 10 years of experience in HR management, preferably in the hospitality industry.
• Proven track record of successfully managing an HR team and implementing HR policies and procedures.
• Strong knowledge of HR best practices, including recruitment, performance management, compensation and benefits, and employee relations.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in HR management software and Microsoft Office.

Experience:

5 years required

Skills:

Employer Branding, Social media, Recruitment, Branding, English

Job type:

Full-time

• Working knowledge of full-cycle recruitment processes, recruitment marketing and employer branding techniques.
• Handle end-to-end recruitment and selection process.
• Work closely with hiring managers to understand their needs and requirements to identify the right candidates for each position.
• Conduct preliminary interviews to assess the skills, qualifications, and experience of potential candidates and in-dept interview as panel interview with hiring manager.
• Prepare offer package with analyze information to propose to hiring manager and make the offer package to the selected candidate.
• Provide regular status updates on recruitment for open positions.
• Coordinate and implement employer branding activities and recruitment marketing to attract qualified candidates.
• Use various methods to recruit and network with potential candidates and to enhance employer branding, including social media platforms, networking events and job fair for building a talent network/talent community.
• Working as a leader of a general recruitment team.
• 5+ years of experience in recruiting or similar HR role.
• Excellent understanding of recruitment processes.
• Understanding of Digital Advertising Channel is a plus.
• Good knowledge of candidates selection methods.
• Good understanding of Employer Branding strategies.
• Critical thinker and problem-solving skills.
• Good interpersonal, presentation and communication skills.
• Team player and be a team leader as well.
• Good time-management skills.
• Good Command of English.

Experience:

5 years required

Skills:

Project Management, Digital Marketing, Microsoft Office, Market Research, Social media, Branding

Job type:

Full-time

• The Brand Manager - Hotel will be responsible for developing and executing the brand strategy for the hotel. This role requires a creative and strategic thinker who can lead a team and work collaboratively with cross-functional teams to develop and implement marketing and branding initiatives that align with the hotel's business objectives. The Brand Manager will also oversee the implementation of the hotel's brand identity across all channels, including digital and traditional media, social media, and in-person experiences.
• Develop and execute the hotel's brand strategy, including messaging, positioning, and visual identity.
• Collaborate with cross-functional teams to develop and implement marketing and branding initiatives that align with the hotel's business objectives.
• Develop and manage the hotel's marketing budget, ensuring that resources are allocated effectively to achieve desired outcomes.
• Develop and manage relationships with external agencies and vendors to execute marketing and branding initiatives.
• Develop and execute digital marketing campaigns, including email marketing, social media, and paid advertising.
• Develop and execute traditional marketing campaigns, including print and out-of-home advertising.
• Develop and manage the hotel's social media presence, including content creation and community management.
• Ensure consistent implementation of the hotel's brand identity across all channels, including digital and traditional media, social media, and in-person experiences.
• Conduct market research and stay up-to-date with industry trends to inform branding and marketing strategies.
• Develop and deliver presentations to internal and external stakeholders to communicate branding and marketing strategies and results.
• Bachelor's degree in marketing, communications, or related field.
• 5+ years of experience in branding and marketing, preferably in the hotel or hospitality industry.
• Proven track record of developing and executing successful brand and marketing strategies.
• Strong understanding of digital marketing, including email marketing, social media, and paid advertising.
• Excellent written and verbal communication skills.
• Strong leadership and project management skills.
• Ability to work collaboratively with cross-functional teams.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Ability to think creatively and strategically.
• Experience with market research and analysis.
• Proficiency in Microsoft Office and Adobe Creative Suite.
• The Brand Manager - Hotel is a critical role within the hotel's marketing team and is responsible for developing and executing the hotel's brand strategy. The ideal candidate will have a strong understanding of branding and marketing, excellent leadership and project management skills, and the ability to work collaboratively with cross-functional teams to achieve desired outcomes.

Experience:

1 year required

Skills:

Accounts Receivable, Accounting

Job type:

Full-time

• Maintaining the billing system.
• Generating invoices and account statements.
• Performing account reconciliations.
• Maintaining accounts receivable files and records.
• Producing monthly financial and management reports.
• Investigating and resolving any irregularities or enquiries.
• Assisting in general financial management and analysis.
• Accounting.
• Finance or Economics.
• Business Studies or Administration.
• Mathematics.
• Experience.
• Strong analytical and problem-solving skills.
• Highly skilled in math, accounting and financial processes.
• Excellent communication and interpersonal skills.
• Detail oriented and highly organized.
• Skilled in time management and the ability to prioritize tasks.
• Excellent critical thinking skills.

Experience:

8 years required

Skills:

Business Development, Product Development, Project Management, Procurement, Branding, English

Job type:

Full-time

• The.
• Head of Operations.
• oversees the development and smooth running of our DMC business. The role requires expertise in DMC SOPs, strong team leadership and training skills, and experience in travel trade business development. The role predominantly supports the growth of our DMC business, with the aim of becoming the market leader.
• Build and lead a strong operations team, initially focused on product development and customer service.
• Ability to reach and exceed KPIs (as a team and individually).
• Lead by example, and train your team to duplicate your success.
• CRM Management and target setting.
• Oversee product development, vendor procurement and contracting.
• Oversee our DMC tech systems.
• Help to manager DMC branding and PR.
• Support the Sales Team whenever needed.
• Support wider company efforts whenever needed.
• Attend trade conferences and expos when required.
• Build strong relationships with all partners and company departments.
• Manage third party assets, such as exterior marketing and PR service providers.
• Core Requirements.
• 5 years professional experience within a DMC or Travel Company.
• Leadership experience.
• Project management experience.
• CRM experience.
• A strong professional network.
• Fluent in English. Additional languages an advantage.
• Be a flexible team player with a start-up/fast growth mentality.

Experience:

5 years required

Skills:

Industry trends, Leadership Skill

Job type:

Full-time

• Develop and implement operational strategies that align with the company's overall goals and objectives.
• Manage and oversee the day-to-day operations of one or multiple restaurants, ensuring high levels of guest satisfaction and efficient use of resources.
• Lead and manage a team of restaurant managers and staff to drive performance and operational excellence.
• Develop and manage restaurant budgets, forecasting revenue and expenses, and implementing cost control measures.
• Ensure compliance with all company policies and procedures, as well as local, state, and federal regulations.
• Analyze market trends and competitive intelligence to identify new opportunities and improve operational efficiencies.
• Collaborate with marketing and sales teams to develop and implement effective marketing and revenue strategies.
• Maintain effective communication and working relationships with all stakeholders, including restaurant owners, investors, and board members.
• Develop and implement training and development programs for restaurant staff to improve guest satisfaction and employee engagement.
• Bachelor's degree in hospitality management, business administration, or a related field.
• 5+ years of experience in restaurant operations, including at least 2 years in a management role.
• Strong knowledge of restaurant industry trends, best practices, and regulations.
• Excellent leadership and management skills, with the ability to motivate and inspire teams to achieve performance targets.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
• Proven track record of developing and implementing successful operational strategies that drive revenue growth and improve guest satisfaction.
• Experience managing budgets and financial performance of restaurants.
• Ability to travel as required to visit restaurants and attend meetings and events.

Experience:

5 years required

Skills:

Industry trends, Leadership Skill

Job type:

Full-time

• Develop and implement operational strategies that align with the company's overall goals and objectives.
• Manage and oversee the day-to-day operations of all restaurants, ensuring high levels of guest satisfaction and efficient use of resources.
• Lead and manage a team of restaurant managers and directors to drive performance and operational excellence.
• Develop and manage restaurant budgets, forecasting revenue and expenses, and implementing cost control measures.
• Ensure compliance with all company policies and procedures, as well as local, state, and federal regulations.
• Analyze market trends and competitive intelligence to identify new opportunities and improve operational efficiencies.
• Collaborate with marketing and sales teams to develop and implement effective marketing and revenue strategies.
• Maintain effective communication and working relationships with all stakeholders, including restaurant owners, investors, and board members.
• Develop and implement training and development programs for restaurant staff to improve guest satisfaction and employee engagement.
• Bachelor's degree in hospitality management, business administration, or a related field.
• 10+ years of experience in restaurant operations, including at least 5 years in a senior leadership role.
• Strong knowledge of restaurant industry trends, best practices, and regulations.
• Excellent leadership and management skills, with the ability to motivate and inspire teams to achieve performance targets.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
• Proven track record of developing and implementing successful operational strategies that drive revenue growth and improve guest satisfaction.
• Experience managing budgets and financial performance of restaurants.
• Ability to travel as required to visit restaurants and attend meetings and events.

Experience:

5 years required

Skills:

Recruitment

Job type:

Full-time

• Staffing the business with quality hires, understanding the business needs, and partnering with the hiring manager to fully understand the staffing strategy for the company.
• Assisting team to source qualified candidates creatively.
• Being able to lead the team to evaluate, interview, assess, and present qualified candidates to the hiring manager for review.
• Tracking the recruiting metrics and continually evaluating results and costs to assess the effectiveness and identifies process improvement opportunities.
• Creating a high-performance recruitment team through talent assessment, timely coaching and feedback, and developmental stretch assignments.
• Coaching recruitment staff.
• Performing other tasks as assigned.
• Bachelors Degree or higher in any field.
• At least 2-3 years of work experience ideally in the recruitment field.
• Willingness to learn and take risks to deliver exceptional results.
• Able to work under pressure and handle performance targets.
• Mature, professional, active, highly motivated, service-minded, creative, and able to work independently.
• Well-organized person and able to multi-task to complete projects on time and to the satisfaction of both department and candidates.
• Excellent interpersonal skills with a fair command of both spoken and written English.

Experience:

5 years required

Skills:

Market Analysis, Negotiation, English

Job type:

Full-time

• Summary of.
• Maintains a high level of exposure for the hotel to the Indian Market through direct sales solicitation, telephone, fax, written communication.
• Maintain close business relationships with existing clients through key sales activities.
• Cultivate and develop new business relationships through key sales activities.
• Closely follows up on all business leads within a 24 hour response timeline to clients.
• Adapts to client's needs by tailor fitting hotel services to fit client's requests.
• Analyze the corporate segment performance based on segmentation objectives & strategies.
• Conduct competitor surveys and recommend strategies based on market intelligence.
• Reviews corporate account and recommends actions in terms of rates, production, contract renewals.
• Analyze other factors that affect production i.e internal, external factors and recommends actions required.
• Demonstrate strong negotiation skills to maximize hotel profit in all revenue producing areas.
• Establishes new corporate accounts year round.
• Demonstrates commitment to Hotel operating principles and philosophies.
• Performs all.
• in a timely and efficient manner.
• Maintains the highest standards of professionalism and attitude towards all internal & external guests.
• Develops and maintains close working relationship with all departments throughout the hotel.
• Inform concerned departments important VIP arrival well in advance.
• Respectfully is the brand ambassador of the hotel and communicates all promotions & products to the market.
• Maintains rate integrity of the hotel and maximizes revenue opportunities.
• Feedback to the management on various room rates and product packages that are in the market.
• Maintains a good understanding of the market dynamics in terms of rate, business trends, other product offers.
• Establish programs and direct efforts to achieve group and FIT room night goals and to develop ongoing relationships with customers.
• Effectively and efficiently updating all sales activities, reports and feedback.
• Responsible of evaluating and renewal of corporate contracts.
• Respect the Hotels SOPs and punctuality.
• Education / Professional experience.
• Vocational Diploma or Degree in Hotel Management school, or general Business school.
• Knowledge of the concepts and evaluation of market analysis processes.
• A clear understanding of hotel industry is necessary as well as analytical capabilities.
• Minimum of 5 years experience in Hotel Industry and 3 year in sales in Thailand.
• Previous experience in a multi-cultural environment is essential.
• Communication skills: PowerPoint, Word, Outlook.
• Languages: fluent in English and the national language.
• Commitment to service.
• Strive for results (Career Oriented, pro-active, finding initiative ).
• Aggressive negotiation skills and creative selling abilities to close on business with a high conversion rate.

Experience:

5 years required

Skills:

Financial Reporting, Project Management, Financial Analysis, Accounting

Job type:

Full-time

• The Project Accountant is responsible for managing and monitoring the financial aspects of construction projects, ensuring that project budgets are managed effectively and that financial reporting is accurate and timely. They work closely with project managers, contractors, and other stakeholders to ensure that financial resources are allocated appropriately and that financial risks are properly managed.
• Prepare and manage project budgets, ensuring that they are accurate and up-to-date.
• Monitor project costs and expenses, including tracking and reconciling project accou ...
• Prepare and process invoices, purchase orders, and other financial transactions related to the project.
• Prepare financial reports and forecasts, ensuring that they are accurate and up-to-date.
• Conduct financial analysis and provide recommendations to project managers on financial risks and opportunities.
• Ensure compliance with financial regulations and accounting standards, and maintain financial records and documentation.
• Manage project cash flows, ensuring that financial resources are allocated appropriately and that cash reserves are maintained.
• Provide technical support and advice to project managers, contractors, and other stakeholders, ensuring that they have the necessary financial information to manage the project effectively.
• Bachelor's degree in accounting, finance, or a related field.
• At least 5 years of experience in project accounting, preferably in the construction industry.
• Strong knowledge of accounting principles and practices, including project cost accounting, financial analysis, and financial reporting.
• Familiarity with project management principles and practices.
• Proficiency in financial software and accounting tools, such as QuickBooks, Excel, or other relevant software.
• Excellent communication, interpersonal, and analytical skills.
• Ability to work independently, with minimal supervision.
• Ability to manage multiple tasks and projects simultaneously.

Experience:

5 years required

Skills:

Leadership Skill

Job type:

Full-time

• Hostel Manager.
• Business Unit.
• Hostels.
• Thailand/Vietnam/Cambodia/SriLanka/Bali.
• Brand Description.
• Ever wonder what its like to be part of the DestinationTeam? Well heres a little tasteWe work hard to create an environment that appeals to the very best people in the industry. We strive for a culture of FUN, exceptional service, and industry leading innovation. We celebrate diversity, promote wellbeing, and support the needs of a global career.
• Our fast-paced environment welcomes challenges and our problem solvers come out on the other side as STARS.
• Our HUNGER for more has created a diverse portfolio of FUN Iconic American brands like Hooters, Hard Rock Café, and Big Boy. To locally founded brands like The Drunken Leprechaun, Wow Cow, Wing It!, Boom Boom Burger, Power Bowl, and many many more.
• Our STAY is renowned for innovative designs and for setting the standard in world-class resort and business hotels, providing outstanding holiday experiences that are second-to-none. We are proud to have created some of Thailands most on-trend resorts and for having reignited the excitement of destination holidays.
• Our PASSION for people and FUN has led to top talent who are dedicated to making things GREAT!.
• Have an appetite for FUN and innovation? Always hungry for more? Want to be a part of something great?.
• We create GREAT places to BE!.
• A hostel manager is responsible for managing and leading a team that provides services to a hostel. He ensures that all customers have a comfortable and safe stay in the hostel. He makes sure that everything works properly, especially those that need electricity and water like the rooms, dining hall and the bathrooms.
• Education and Training.
• A hostel manager must possess a bachelors degree in business or management, hotel and hospitality management and travel, tourism or leisure studies. Postgraduate courses are not necessary, but are preferred. A hostel manager must have certification in staff and hostel supervision.
• Knowledge and Skills.
• To become a successful hostel manager, one must have strong leadership skills. He must be courteous, a good problem solver, and must have excellent verbal and non-verbal communication skills. A hostel manager must also have up to date information of the care service framework, contractual framework, and other available services. He must have knowledge on basic housing laws that can either make or break the hostels name.
• Working Conditions.
• A hostel manager works at least 40 hours a week but varies on the tasks he has to finish on a daily basis. A hostel manager provides support and is contact as needed out of the usual office hours, so he can work more than 40 hours if needed.

Experience:

5 years required

Skills:

Corporate Law

Job type:

Full-time

Qualification: 3-5 Years of experience in Thailand corporate law and property law.

Skills:

Risk Management, Negotiation, Budgeting

Job type:

Full-time

• Project Manager.
• Reporting Line.
• Group Director of International Projects.
• The project manager has to plan and develop project concepts, sets deadlines, solves issues that arise, manages budgets, and evaluates project performance ensuring that projects are delivered on time and within budget.
• Carry out inspections of existing properties which are being considered for acquisition and complete detailed technical due diligence reports including capital expenditure costs/ forecasts.
• Completing project pre-planning processes, such as cost estimations and budgeting for all projects in Sri Lanka.
• Assist Quantity Surveyor with preparing of detailed bill of quantities.
• Prepare tender documents for contractors and suppliers.
• Negotiating contracts with contractors, and suppliers.
• Obtaining permits as required.
• Manage a detailed project schedule and work plan.
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner.
• Coordinate and direct construction workers and subcontractors.
• Select tools, materials and equipment and assist quantity surveyor with tracking of inventory.
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Complete daily and weekly progress reports.
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Plan ahead to prevent problems and resolve any emerging ones.
• Analyse, manage and mitigate risks.
• Ensure health and safety standards are maintained.
• Any responsibility assigned by the management time to time.
• Proven experience in a similar role for over 3 years.
• Technical Expertise.
• Effective Communication.
• Negotiation skills.
• Leadership.
• Firm knowledge of risk management.
• Excellent organizational and leadership skills.
• Critical thinking and problem-solving.
• Please be aware that the above.
• are subject to change as per the discretion of the Management.

Experience:

5 years required

Skills:

Project Management, Digital Marketing, Social media, Branding

Job type:

Full-time

• We are seeking a creative and experienced Marketing Director to lead our marketing efforts for our hostel business. The successful candidate will be responsible for developing and executing marketing strategies that drive brand awareness, increase occupancy rates, and generate revenue.
• Develop and implement a comprehensive marketing plan for the hostel, including digital and traditional marketing channels.
• Identify and target key customer segments to drive occupancy rates and revenue.
• Collaborate with the sales team to develop promotional packages and pricing strategies that maximize revenue.
• Manage the hostel's social media presence and online reputation, including creating content and responding to reviews and comments.
• Develop and implement email marketing campaigns that drive customer engagement and loyalty.
• Analyze market trends, customer feedback, and competitor activity to identify opportunities for growth and improvement.
• Create and manage the hostel's branding and messaging, ensuring consistency across all marketing channels.
• Collaborate with the design team to develop marketing collateral, including brochures, flyers, and digital ads.
• Manage the hostel's website, ensuring it is up to date and optimized for search engines.
• Monitor marketing performance and provide regular reports and analysis to the management team.
• Bachelor's degree in Marketing, Business, or a related field.
• At least 5 years of experience in marketing, with a focus on the hospitality industry.
• Strong knowledge of digital marketing channels, including social media, email marketing, and online advertising.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Proven track record of developing and executing successful marketing campaigns that drive revenue and brand awareness.
• Experience with marketing analytics tools and the ability to analyze and interpret data to inform marketing decisions.
• Strong project management skills and the ability to manage multiple projects simultaneously.
• Passion for the hospitality industry and a customer-centric mindset.

Experience:

5 years required

Skills:

Market Research, Social media, SEO, SEM

Job type:

Full-time

• Location: Bangkok.
• Job Type: Full-time.
• We are seeking an experienced E-commerce Manager to join our team. The successful candidate will be responsible for the development and implementation of our e-commerce strategy to increase sales, customer satisfaction, and brand loyalty. As the E-commerce Manager, you will manage our online store, online marketplaces, and e-commerce platforms, ensuring they are effectively optimized, maintained and updated with new ...
• Develop and implement e-commerce strategy to drive sales growth, customer engagement and improve user experience across our online channels.
• Develop and manage e-commerce budget, analyze ROI and report on key performance metrics.
• Manage day-to-day operations of the online store, online marketplaces and e-commerce platforms, including catalog management, order processing, payment processing, shipping, and fulfillment.
• Work with the Marketing team to develop and implement online marketing campaigns, including email, social media, PPC, and display advertising.
• Monitor and optimize website content and user experience to improve site speed, navigation, and conversion rates.
• Conduct market research to identify emerging trends and competitor activities, and make recommendations on new product lines, pricing strategies, and promotional offers.
• Collaborate with the customer service team to ensure exceptional customer experience and timely resolution of issues and complaints.
• Stay up-to-date with industry trends, advancements in e-commerce technology, and regulations to ensure compliance with legal requirements and industry standards.
• Bachelor's degree in Marketing, Business Administration or related field.
• 3-5 years of experience in e-commerce management, preferably in a retail or consumer goods industry.
• Proficient in e-commerce platforms such as Shopify, WooCommerce, Magento or equivalent.
• Strong understanding of online marketing channels and tactics such as SEO, SEM, Social media, and Email marketing.
• Excellent analytical skills and data-driven decision-making ability.
• Excellent written and verbal communication skills.
• Ability to multitask and work in a fast-paced environment.
• Experience in managing a team is preferred.

Skills:

Javascript, UI / UX, CSS, SEO

Job type:

Full-time

• Test websites across browseers, operating systems and devices.
• Maintain, configure and troubleshoot servers.
• Ensure site security by setting up firewalls and login pages.
• Optimize loading speeds and capacity.
• Debug pages and fix broken links or images.
• Update website content and implement SEO recommendations.
• Monitor and amalyze ssite performance (e.g. traffice, converions).
• Address user complaintsQualifications.
• Proven work experience working with Wordpress.
• Demonstrable UI/UX experience.
• Proficiency in Photoshop, Illustrator or other visual design.
• Proficiency in HTML, CSS and JavaScript for repid prototyping.
• Excellent visual design skills with sensitivity to user-system interaction.
• Ability to solve problems creatively and effectively.
• Up-to-date with the latest Wed trends, techniques and technologies.

Skills:

Product Development, Recruitment, Budgeting

Job type:

Full-time

• The Tour Director of Tour and Experiences will oversee all tour and office operations for our small and growing walking tour agency. The role will be lead customer service and business representative. Job duties include expertise in systems creation and development to help increase the overall success of the company.
• Customer Service | Relationship Management.
• Provide exceptional customer service for all tours and business operations.
• Communicate daily with prospective customers, guests, and partnering pubs/breweries via phone and email.
• Solve any post-tour issues with guests, partnering establishments, tour guides, etc. Office & Tour Operations.
• Operationally.
• Develop revised workplace technology approaches for productivity improvement and innovation.
• Drive corporate governance measures.
• Ensure service benchmark requirements are met to maintain service quality.
• Establish travel operations processes in line with organization's strategies.
• Lead department's budgeting process to acquire funds for department's activities.
• Lead improvements to customer service experience.
• Lead resolution of escalated contractual issues with existing vendors.
• Lead resolutions of contractual issues.
• Lead technology application for improvements to productivity and innovation.
• Manage department's recruitment and retention efforts.
• Manage professional and career development of staff.
• Oversee department's budget use against departmental work plans.
• Oversee safety and health procedures and processes at vendor sites.
• Provide feedback to internal stakeholders on product and service offerings.
• Review disaster relief, incident and contingency guidelines.
• Review feedback for operational improvements and product development.
• Review performance of existing vendors to feedback to internal stakeholders for contract renewals.
• Review regulatory compliance requirements of tour operations including visa and immunization requirements.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Phuket.
• Samui.
• Pattaya.
• Hua-Hin.
• A strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Excellent communication skills; fluency in English is required.
• Be able to work shifts, weekends and public holidays.
• Computer skills in Ms Office; experience with Property Management Systems (PMS) is preferred.

Experience:

5 years required

Skills:

Payroll

Job type:

Full-time

• The Payroll Specialist - Hotel will be responsible for ensuring timely and accurate processing of payroll for all hotel employees. They will also be responsible for ensuring compliance with all state and federal laws related to payroll and employment. This position will report directly to the Hotel General Manager.
• Process payroll for all hotel employees, ensuring accuracy and compliance with state and federal laws.
• Maintain employee records and ensure they are up-to-date and accurate.
• Handle all payroll-related inquiries from employees, management, and external parties.
• Ensure all payroll-related taxes and deductions are calculated correctly and paid on time.
• Prepare and distribute paychecks, direct deposits, and other forms of payment to employees.
• Maintain a thorough understanding of current payroll laws, regulations, and best practices.
• Assist in the preparation of monthly and annual financial reports related to payroll and benefits.
• Develop and implement payroll policies and procedures to ensure compliance with company and legal requirements.
• Collaborate with HR department on employee benefits and related deductions.
• Maintain confidentiality of all payroll-related information.
• High school diploma or equivalent required; Bachelor's degree in Accounting, Finance, or related field preferred.
• Minimum of 2 years of experience in payroll processing, preferably in the hospitality industry.
• Knowledge of federal and state payroll laws, regulations, and reporting requirements.
• Excellent attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Excel and other payroll software.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality of sensitive information.

Experience:

5 years required

Skills:

Financial Analysis, Negotiation, Accounting, Budgeting, Teamwork, SAP, SUN, English

Job type:

Full-time

• Additionally, responsible for the financial analysis, reporting, budgeting, forecasting, audit and control, asset and liability reconciliation, working capital and cash control. Also, ensure the safekeeping and updating of all legal documentation relating to the financial status of the hotel.
• Assistant Financial Controller.
• Responsible for the properties overall accounting and financial management requirements.
• Represent the finance department during daily morning HOD meetings.
• Responsible to support and liaise with the General Manager in meeting the strategic goals of the hotel.
• Responsible for preparing and reviewing annual budgets, monthly forecasts, operating results.
• Responsible for verifying all financial reports and ensuring that all transactions are accurate and in compliance with government regulations.
• Responsible to liaise with the hotel owner or managing director of the organisation.
• Able to prepare and submits management reports in a timely manner and also ensuring delivery deadlines.
• Able to effectively implement all accounting policies and procedures.
• Able to ensure a strong accounting and operational control environment to safeguard hotel assets.
• Able to assists proactively with cost control requirements.
• Assist with revenue enhancement possibilities.
• Able to assist with profit improvement opportunities for the hotel operations.
• Able to develop specific goals and plans to prioritise, organise and accomplish the work.
• Assists in the building of an efficient and professional team of employees within Finance and Accounting Department.
• Monitors all tax compliance that applies, and ensuring that taxes are charged correctly and collected.
• File the tax with the concerned authority on a monthly/regular basis.
• Monitor and improve hotels operation costs, profitability and manage business risks.
• Ensures profits and losses are documented accurately.
• Ensures property policies are administered fairly and consistently.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Oversees internal, external and regulatory audit processes.
• Conduct regular weekly finance department meetings.
• Celebrates successes by publicly recognising the contributions of team members.
• Provides excellent leadership by differentiates top performers, fosters teamwork and also able to encourages work/life balance.
• Establishes and maintains open, collaborative relationships with employees.
• Ensures employees establish and maintain open, collaborative relationships within their team.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Responsible to ensure disciplinary procedures and documentation are completed according to hotels standard.
• Any other tasks as and when required by the management.
• Proficient in MS Applications like Excel, Powerpoint etc.
• Excellent knowledge of accounting and financial processes.
• Knowledge of Back office or accounting systems like Sun, SAP, Sage, Freshbooks etc.
• Knowledge of Hotel Software or Property Management Systems like Oasis, OPERA, Protel Etc.
• Excellent communication and negotiation skills.
• Fluent in English, both oral and written.
• Excellent financial/ business decision making.
• Analytical skills and very well organised.
• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Finance/Accountancy/Banking or equivalent.
• At least 3 Year(s) of working experience in the related field in supervisory position in hotel industry is required for this position.

Experience:

5 years required

Job type:

Full-time

• Guest Experience Manager - Hostel (Expat based in Thailand Only).
• Location: Bangkok.
• Reports to: Hostel Manager.
• The Guest Experience Manager for the hostel will be responsible for providing a warm welcome and exceptional guest service to ensure a positive and memorable guest experience. The successful candidate will have experience in the hospitality industry, excellent communication and organizational skills, and a passion for providing exceptional guest service.
• Provide a warm welcome to guests and ensure a smooth check-in and check-out process.
• Respond to guest inquiries, requests, and complaints in a timely and professional manner.
• Ensure that all guest areas, including common spaces, restrooms, and guest rooms, are clean and well-maintained.
• Coordinate and schedule housekeeping and maintenance staff to ensure the property is well-maintained.
• Manage and maintain guest records, including reservations, room assignments, and payments.
• Conduct regular inspections of the property to ensure it is clean, safe, and well-maintained.
• Collaborate with the hostel manager to develop and implement guest service strategies and policies.
• Train and supervise front desk staff on guest service policies, procedures, and standards.
• Communicate regularly with guests to ensure their needs are met and to solicit feedback on their experience.
• Develop and implement programs to enhance the guest experience, such as welcome packages, guest activities, and social events.
• Manage guest service budgets and ensure expenses are within budgetary guidelines.
• Bachelor's degree in hospitality management, business administration, or related field (preferred).
• 1 -3+ years of experience in the hospitality industry.
• Strong communication and interpersonal skills.
• Exceptional customer service and problem-solving skills.
• Ability to multitask and manage competing priorities.
• Knowledge of property management systems and reservation software.
• Ability to work independently and in a team environment.
• Flexibility to work nights, weekends, and holidays as needed.
• Familiarity with local attractions, events, and transportation options.
• Knowledge of other languages is a plus.
• If you meet the qualifications and are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

Experience:

1 year required

Job type:

Full-time

• Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
• Secure payment, verifying and adjusting billing as needed.
• Provide guests with room and hotel information, directions, amenities and local interests.
• Run daily reports, reviewing to see what needs to be communicated to the next shifts staff.
• Complete cashier and closing reports, counting the bank at the end of each shift securely.
• Accept and record wake-up calls, delivering to the right department.
• Communicate any emergency, lost item or theft to proper security staff and/or authorities.
• Keep contingency lists in case of emergency and communicate any necessary messages.

Experience:

5 years required

Skills:

Industry trends, Leadership Skill

Job type:

Full-time

• Develop and implement operational strategies that align with the company's overall goals and objectives.
• Manage and oversee the day-to-day operations of all hotels, ensuring high levels of guest satisfaction and efficient use of resources.
• Lead and manage a team of hotel managers and directors to drive performance and operational excellence.
• Develop and manage hotel budgets, forecasting revenue and expenses, and implementing cost control measures.
• Ensure compliance with all company policies and procedures, as well as local, state, and federal regulations.
• Analyze market trends and competitive intelligence to identify new opportunities and improve operational efficiencies.
• Collaborate with marketing, sales, and revenue management teams to develop and implement effective marketing and revenue strategies.
• Maintain effective communication and working relationships with all stakeholders, including hotel owners, investors, and board members.
• Develop and implement training and development programs for hotel staff to improve guest satisfaction and employee engagement.
• Bachelor's degree in hospitality management, business administration, or a related field.
• 10+ years of experience in hotel operations, including at least 5 years in a senior leadership role.
• Strong knowledge of hospitality industry trends, best practices, and regulations.
• Excellent leadership and management skills, with the ability to motivate and inspire teams to achieve performance targets.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
• Proven track record of developing and implementing successful operational strategies that drive revenue growth and improve guest satisfaction.
• Experience managing budgets and financial performance of hotels.
• Ability to travel as required to visit hotels and attend meetings and events.

Skills:

Business Development, Project Management, Social media, Branding, English, Thai

Job type:

Full-time

• Sales & Marketing Managers.
• support the growth of the divisions revenue streams. The role requires expertise in sales SOPs, sales team leadership, traveller and/or trade facing business development, and promotions. The role will predominantly support the growth of our DMC, Experience Brands, Hotels & Resorts, and Hostel brands etc.
• Support Head of Sales and Marketing to implement all projects and objectives.
• Ability to reach and exceed sales targets (as a team and individually).
• Lead by example, driving your own sales, and training others to duplicate your success.
• Support marketing and branding efforts across our division.
• CRM Management.
• Publishing regular marketing collateral and social media.
• Support marketing campaigns.
• Support the Operations Team whenever needed.
• Support wider company sales efforts whenever needed.
• Attend trade conferences and expos when required.
• Core Requirements.
• 3 years professional sales experience. Experience within travel/hospitality an advantage.
• Project management experience.
• CRM experience.
• Excellent training, mentoring and monitoring skills.
• Fluent in English & Thai. Additional languages an advantage.
• Be a flexible team player with a start-up/fast growth mentality.
• Able to travel regularly.

Skills:

English, Thai

Job type:

Full-time

• Management of the property/Engineering teams across the region.
• Ensuring all works are carried out to high standard.
• Managing and tracking all calls recied from the Destination Group properties.
• Accurate report writing.
• Strong Man Management skills, ability to lead a team.
• Updating the business on all property/ maintainance related issues.
• Education.
• Degree educated in Engineering, mechanical and engineering.
• Health and Safety / Life safety.
• Prefeered Skills.
• Experince in maintaining restuarant and commercial ketchen.
• Coming from services industry, hotels, restuarants.
• Experince in maintaining swimming pools and water quality standards.
• A self-starter, able to work under your own initiative and direction.
• A strong eye for detail, strong interpersonal skills.
• Effective team player as well as a task group member.
• Experince.
• Minimum of five years experince in the service industry sector.
• 5-10 years experince in property management / leadership role.
• Ability to build consensus and relationships among managers, partners and employees.
• Excellent communication skills in both Thai and English, both written and verbal.
• Excellent understanding in financial management.

Experience:

3 years required

Skills:

Procurement

Job type:

Full-time

• The Product Development & Support Manager helps to drive the creations and constant improvement of our Tours, Experiences and Packages. The role requires creativity and expertise in tour planning and activity creation. It also requires strong team leadership, training skills, and experience in travel trade business development. The role supports the growth of our DMC business, with the aim of becoming the market leader.
• Support Head of Operations to implement all projects and objectives.
• Focus on product development, setting extremely high standards, and customer.
• service.
• Ability to reach and exceed KPIs (as a team and individually).
• Oversee product development.
• Oversee our product training.
• Oversee customer service and support functions.
• Oversee risk assessment, emergency response and quality standards.
• Manage our DMC tech systems.
• Support the Sales Team whenever needed.
• Support wider company efforts whenever needed.
• Build strong relationships with all partners and company departments.
• Core Requirements.
• 3 years professional experience within a DMC/tour/experience provider.
• Leadership experience.
• Project management experience.
• A strong professional network.
• Fluent in English. Additional languages an advantage.
• Be a flexible team player with a start-up/fast growth mentality.
• Key Info.
• Based in Bangkok (with regular travel).
• Remuneration based on 80/20 split: 80% guaranteed base salary + 20% based on.
• achieving KPI targets. Base salary range is 40-60k per month (depending of.
• experience).
• Start date: ASAP.
• Reporting to: Director of Tours & Travel + Director of Product & Operations.
• Example of future career progression: work towards becoming Head of Product.
• Development or Head of Customer Service.