Position

: Hostel Manager

Business Unit

: Hostels

Location

: Thailand/Vietnam/Cambodia/SriLanka/Bali

Brand Description

Ever wonder what its like to be part of the DestinationTeam? Well heres a little tasteWe work hard to create an environment that appeals to the very best people in the industry. We strive for a culture of FUN, exceptional service, and industry leading innovation. We celebrate diversity, promote wellbeing, and support the needs of a global career.

Our fast-paced environment welcomes challenges and our problem solvers come out on the other side as STARS.

Our HUNGER for more has created a diverse portfolio of FUN Iconic American brands like Hooters, Hard Rock Café, and Big Boy. To locally founded brands like The Drunken Leprechaun, Wow Cow, Wing It!, Boom Boom Burger, Power Bowl, and many many more.

Our STAY is renowned for innovative designs and for setting the standard in world-class resort and business hotels, providing outstanding holiday experiences that are second-to-none. We are proud to have created some of Thailands most on-trend resorts and for having reignited the excitement of destination holidays.

Our PASSION for people and FUN has led to top talent who are dedicated to making things GREAT!

Have an appetite for FUN and innovation? Always hungry for more? Want to be a part of something great?

We create GREAT places to BE!

Job Summary

A hostel manager is responsible for managing and leading a team that provides services to a hostel. He ensures that all customers have a comfortable and safe stay in the hostel. He makes sure that everything works properly, especially those that need electricity and water like the rooms, dining hall and the bathrooms.

Qualifications

Education and Training Requirements

A hostel manager must possess a bachelors degree in business or management, hotel and hospitality management and travel, tourism or leisure studies. Postgraduate courses are not necessary, but are preferred. A hostel manager must have certification in staff and hostel supervision.

Knowledge and Skills Requirements

To become a successful hostel manager, one must have strong leadership skills. He must be courteous, a good problem solver, and must have excellent verbal and non-verbal communication skills. A hostel manager must also have up to date information of the care service framework, contractual framework, and other available services. He must have knowledge on basic housing laws that can either make or break the hostels name.

Working Conditions

A hostel manager works at least 40 hours a week but varies on the tasks he has to finish on a daily basis. A hostel manager provides support and is contact as needed out of the usual office hours, so he can work more than 40 hours if needed.