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Product Support (Software)



• Responsible for the day-to-day maintenance of specific product set up tasks.

• Quality control and cross checking of product feature to confirm accuracy.

• Assists in the creation and maintenance of an information spreadsheet, which documents completion of each step of product requests/requirements.

• Responsible for support client turnaround expectations and contractual deadlines. Communicates pertinent information to the appropriate Market Force as needed.

• Provides support taking incoming issue from our customer as required (Note - this is NOT a sales function)


• Bachelor's Degree in Computer Science, Computer Engineer, IT or related fields.

• Should have basic understanding of conditional logic 

• Strong work ethic (requires some weekend, evening and quick deadline work).

• Demonstrated ability to work effectively in a fast-paced, high volume environment.

• Ability to learn new software/systems in a deadline driven environment.

Skills required
  • GIS
  • English (Very Good)
Education required
  • Computer Engineering
Experience required
  • any or no experience
Career level
  • Entry Level
Only Thai nationals can apply
  • Negotiable
Job function
  • IT / Programming
Job type
  • Full-time

Company overview

Size:1000-2000 employees
Industry:Information Technology
Founded in:1968

From a service provider of data backup center during Vietnam War, CDG Group has become a professional service provider of integrated and comprehensive total IT solutions in Thailand. We have been serving leading organizations – from public sector, state-enterprises, to large corporations in private ... Read more

Why join us: We believe in potential of our people. CDG strives to provide the best experimental learning and development programs that strengthen our employees’ capabilities. Our opportunities extend to individual development, coaching, domestic and international training, projects and activities. These activit ... Read more

Job location: Yannawa
Head office: 202 Nanglinchi Rd., Chongnonsee, Yannawa, Bangkok 10120, Thailand
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  • Annual bonus
  • Health Insurance
  • Dental Insurance
  • Five-day work week
  • Transport Allowance
  • Learning & Development Opportunities
  • Provident fund
  • Life Insurance
  • Flexible working hours
  • Overtime pay
  • Company car
  • Professional development
  • Job training
  • Social Security
WorkVenture gives you an inside look at what it's like to work at CDG GROUP, office & team photos, reviews and more. This is the CDG GROUP Company Page. All content is posted anonymously by employees currently or previously working at CDG GROUP.Apply to CIMBApply to Design SentimentApply to L.P.N.Apply to Colliers