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Senior Field Service Engineer

atCarenett International Co., Ltd.
  • Salary: 22,000 - 25,000 thb (ไม่รวมOT)
  • Contract : 1 Year (Probation 4 month)
  • Location : Main at FTH HQ (exchange tower), sometime at Warehouse in Bangkok.
  • Working time: Monday - Friday, 9:00-18:00 + On-site.
  • Benefits : SSO, Health Insurance, Health check up, Bonus 1 month , travel allowance.

RESPONSIBILITIES :
1. System Implement
   - Install OS & Software & Peripheral
   - Set up system parameters
   - Enter set up data
   - Master Disk Preparation and Control
   - Prepare user manual and Checklist Installation
2. Trouble Shooting
   - Receive calls from 1st line support/customer
   - Perform work analysis and trouble shooting
   - Problem solving/solution and making corrections
3. Support
   - Maintain technical and service support
   - Contact Spare Part Team for parts withdrawal.
   - Replace equipment and bring back broken part to Vendor Part Center
   - Stock & Asset Management including Preventive Maintenance
4. Detail Survey and Design for Customer Requirement
   - Receive request for detailed survey
   - Distribute necessary information to assigned persons
   - Interface with sales and customers to add new or customer features to company products
5. System Testing
   - Conduct system testing, collect actual testing results
6. Project Management and Vendor Management
   - Prepare progress reports to supervisor
   - Control vendor for HW Solution
7. Demonstration & Pre-Sales
   - Prepare presentation document to customer
   - Ensure readiness of reserved facilities and setup
   - Conduct Presentation

 

Skills required
  • Windows Server
  • Network Administration
  • Microsoft Office
  • Web Services
  • System Administration
  • English (Good)
Education preferred
  • Computer Engineering
  • Computer Science
  • Information Technology
Experience required
  • 3 years
Career level
  • Middle Level
Only Thai nationals can apply
Skills optional
  • Network Programming
  • Thai (Excellent)
  • English (Good)
Salary
  • 22,000 - 25,000 THB
Job function
  • IT / Programming
Job type
  • Full-time
Age preferred
  • From 28 to 35
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Company overview

Size:10-50 employees
Industry:Human Resources / Recruitment
Location:n/a
Website:www.carenett.one/
Founded in:2001

CARENETT Group started its first business in telecommunications engineering services and has been one of the leading engineering service providers in Telecom industry. The company has been established its first presence since 2001 and originally focused its businesses in Thailand. With our reliab ...

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Why join us: At Carenett, we believe that “Great People” deserve enriched life in a better community. We further believe that “Great Organizations” deserve “Great People” to work for them to make their business and organization successful.

Head office: 36/51 ซ.นวมินทร์ 88 แยก 6 แขวงนวลจันทร์ เขตบึงกุ่ม กรุงเทพมหานคร 10240
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