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Cluster Sales Center Coordinator / Executive

atBangkok Marriott Marquis Queen's Park

Job Summary

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Experience required
  • any or no experience
Career level
  • Entry Level
  • Middle Level
Only Thai nationals can apply
Job function
  • Administrative
  • Hospitality
  • Customer Service
Job type
  • Full-time
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Company overview

Size:100-500 employees
Industry:Hotels / Hospitality
Location:Bangkok
Website:www.marriott.com
Founded in:2017
Ranking:5/5

Marriott International’s value proposition as an inclusive employer is simple: Find Your World. With more than 5,700 properties and 30 brands worldwide, the opportunities in a Marriott career are endless. Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, ... Read more

Why join us: Marriott’s culture of “putting people first” is very close to my culture and it affords the opportunity to make a positive impact in many people’s lives.

Job location: Khlong Toei
Head office: 199 Sukhumvit Soi 22
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