We are seeking a talented and detail-oriented professional to join our team as a Business Analyst & Project Manager. The ideal candidate should possess excellent communication skills, the ability to consult with clients effectively, and strong documentation expertise. Experience in the insurance industry and a deep understanding of business processes are essential for success in this role.

Key Responsibilities:

• Act as the primary point of contact for clients, understanding their business needs and providing tailored solutions.

• Lead client consultations to gather, analyze, and clarify business requirements.

• Prepare high-quality documentation, including business requirements, technical specifications, and process workflows.

• Analyze and translate client needs into actionable deliverables for development and implementation teams.

• Provide expert advice on insurance-related processes, ensuring alignment with industry standards and regulations.

• Facilitate and lead workshops, meetings, and presentations with clients and internal teams.

• Develop and maintain a thorough understanding of the company's products and services, aligning them with client needs.

• Collaborate with developers and testers to ensure smooth implementation and quality assurance.

• Manage stakeholder expectations and ensure timely delivery of all project milestones.

• Monitor market trends in the insurance industry to provide strategic insights and recommendations.

Key

Qualifications:

• Proven experience in the insurance industry or related fields, with a deep understanding of insurance processes and terminology.

• Strong communication skills, both verbal and written, with the ability to explain complex concepts clearly to clients and stakeholders.

• Expertise in creating high-quality documentation, including business requirement documents (BRDs) and user stories, SRS, wireframes and diagrams.

• Ability to consult with clients and build long-term professional relationships.

• Experience with business analysis methodologies and project management frameworks.

• Proactive problem-solving skills and the ability to manage multiple tasks and priorities.

• Fluency in English, with professional-level communication skills.

• Familiarity with software development life cycle (SDLC) and agile methodologies is a plus.

• Bachelor's degree or higher in computer science/engineering, MIS, IT management or related fields

• Minimum 5 years experience and above in project planning, BA and management with the ability to break down complex problems into operational and manageable goals.

• Strong analytical, conceptual and strategic thinking competencies to analyze business environment, etc.

• Exceptional interpersonal skills and demonstrated skill in influence, conflict resolution, and negotiation, together with good presentation/communication skills

• Ability to work independently and in a collaborative team environment interacting with all levels in

• Intellectual curiosity and willingness to learn.

• Business-related, fin-tech insurance workflow, or complicated system, etc.

• Vendor, software life-circle experience, could be waterfall or agile, some other important tasks, requirements, user story, BRD, SRS, wireframe, diagram

• Be able to handle complicated tasks and projects

• Analytical skills by thinking and offering solutions to the customers and the teams

• Proactive, service-minded, persistent and self-motivated, and good project management.

Benefits:

• Working with a dynamic team, you will have a chance to learn new skills and to gain valuable experience

• Performance Bonus Average at 1 month

• Provident Fund 6% of salary

• Annual Salary Increase 2 Times / Year

• Group Insurance Accident

• (THB 9,000/Accident)

• IPD (THB 3,000/Day)

• OPD (THB 1,000/Call/Day)

• Dental (THB 2,000/Year)

• TGIF(Thank God It's Friday)Party THB 300 per week

• Notebook Provided

• Annual Leaves 10 Days / Year

• Passing Toeic speaking, you will get 2,000THB/ month (Add to your salary)