Key Responsibilities:

• Coordinate with Sales, Business Development, and Key Account teams to obtain shipment instructions and follow SOP requirements.
• Collaborate with customers, carriers, suppliers, vendors, and related departments for export processes.
• Follow up on orders and keep customers informed about cargo movement.
• Handle all relevant export documents.
• Create job files and issue reconciliation sheets.
• Take responsibility for problem-solving, following up on requests and addressing customer issues.
• Ensure the quality and accuracy of work to meet company standards and objectives.
• Recheck debit/credit from overseas and complete billing to customers, overseas agents, and all vendors.
• Perform additional duties as assigned by the Manager.

Experience & Qualifications:

· Diploma or bachelor's degree or higher in any fields.
   3-5 years experienced in Logistics, Shipping/, Airline/ Freight Forwarder business. Import & Export

· Preferably with working experience and knowledge in Multinational logistics.

· Pleasant personality, Service-orient minded and Self-motivated.

· Proficient in MS-office (Excel, Word, and Power Point)

· Good command both speaking & writing in English.